Director of Clinical Operations

AECOM; Oregon City (OR); Remote; USD 80,000 - 100,000; Full time

Job summary

AECOM seeks a Clinical Operations professional to enhance quality and patient safety initiatives. This role involves leadership responsibilities in quality assurance, policy development, and direct staff oversight while ensuring effective management practices. Candidates must possess significant experience in healthcare settings and a strong commitment to patient safety and quality improvement standards.

Benefits

Paid time off (PTO)

Health insurance options

Retirement benefits

Long-term and short-term disability

Tuition reimbursement

Qualifications

• 5 years of cumulative job-specific experience required.
• 2 years in leadership or management preferred.
• BLS Provider preferred.

Responsibilities

• Organize operations for quality service delivery.
• Develop and implement policies for service delivery.
• Direct staff and manage departmental turnover.

Skills

Leadership

Quality Assurance

Effective Communication

Risk Assessment

Education

High School diploma or equivalent

Associate's or Bachelor's degree

Job description

**Details**

+ **Department:** Clinical Operations

+ **Schedule:** Full Time, Monday- Friday, Day Shift

+ **Hospital:** Off- site

+ **Location:** Remote with travel

**Benefits**

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

**Responsibilities**

A collaborative system-wide quality approach is created to pro-actively address issues and work toward stated goals through the support and involvement of the Board of Directors, medical, nursing and other clinical discipline’s staff, leadership and associates. This atmosphere supports innovation, effective data management, performance improvement, proactive risk assessment, a commitment to a positive customer experience, and overall patient, associate and environmental safety.

Quality and Patient Safety systems objectives are to:

+ Organize operations to provide high quality, cost effective services.

+ Model leadership and teaming excellence by providing appropriate advice and counsel to staff to improve effectiveness.

+ Develop and implement policies and procedures that support the delivery of services to meet all productivity plans.

+ Coordinate and integrate services to meet contractual requirements.

+ Conduct ongoing assessments, maintain quality control programs, and improve departmental operations.

+ Direct staff. Manage departmental turnover while maintaining high employee and patient satisfaction.

+ Identify marketing and collaborative opportunities for the department.

+ Identify and monitor performance indicators which measure the functioning of important processes and organized services provided

+ Integrate performance improvement learnings into associate education, clinical practice guidelines, policy and procedure changes, adjustments to staffing patterns, methods of assuring clinical competence, changes in equipment or physical plant, and review and revision of the quality plan itself.

+ Plan and implement improvement-focused programs, reports, analyses, and work plans that enhance quality outcomes and patient safety.

**Requirements**

Licensure / Certification / Registration:

+ BLS Provider preferred. American Heart Association or American Red Cross accepted.

+ Registered Nurse Licensure preferred. Required relevant to state in which work is performed.

Education:

+ High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

**Additional Preferences**

**Preferred Credential(s):**

• BLS Provider. American Heart Association or American Red Cross accepted.

• Practical/Vocational Nurse.

• Registered Nurse.

**Why Join Our Team**

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

**Equal Employment Opportunity Employer**

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

**E-Verify Statement**

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)