Director of Clinical Content - Remote

UnitedHealth Group; Minnetonka (MN); Remote; Confidential; Full time

Job summary

This innovative firm is seeking a Director of Clinical Content to lead the enhancement of clinical programs. You will play a pivotal role in refining care assessments and driving innovation in care management, impacting the lives of millions. With a focus on strategic thinking and collaboration, you will work across teams to ensure effective program implementation and continuous improvement. This role offers the flexibility to work remotely within the U.S., allowing you to tackle challenges in a supportive environment. If you're ready to make a difference and lead change in healthcare, this opportunity is for you.

Benefits

Comprehensive Benefits Package

Incentive and Recognition Programs

Equity Stock Purchase

401k Contribution

Qualifications

• 5+ years of healthcare experience in a Payer or Health System.
• 3+ years in a leadership role with direct reports.
• Ability to drive change and communicate effectively.

Responsibilities

• Review and update clinical content for Care Management programs.
• Lead implementation efforts and drive continuous program improvement.
• Collaborate with various teams to enhance clinical content.

Skills

Healthcare Experience

Leadership Skills

Strategic Thinking

Analytical Skills

Communication Skills

Creative Problem-Solving

Public Presentation Skills

Education

Bachelor's Degree in Healthcare or Related Field

Tools

MS Word

MS Outlook

MS Excel

MS Visio

Job description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Director of Clinical Content is responsible for reviewing and updating all aspects of the clinical content embedded within UnitedHealthcare’s Care Management programs. The Director must have a proven track record of effective Care Management program design and implementation in the payer space.

This role works with various teams across the enterprise to refine and enhance every aspect of UHC’s clinical content including the modernization of care assessments and related member care plans. This role will partner with teams and leaders across Optum Health, Enterprise Clinical Services, and Optum Tech to review, evaluate, and drive innovation and program enhancements. The role will lead implementation efforts and will be accountable for driving continuous program improvement.

The role requires a strategic and critical thinking mindset with the ability to handle multiple priorities as well as the ability to articulate and represent both UHC and Optum’s Care Management strategy to executive leaders across the enterprise. The director must possess the ability to speak clearly on complex problems and develop relationships across internal teams to ensure effective feedback loops and that key program milestones are met. The director should be comfortable making decisions using input from subjective sources. This position reports to the National Medical Director of Care Management for UnitedHealthcare.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Reviewing and updating all aspects of the clinical content embedded within UnitedHealthcare’s Care Management programs
• Working with various teams across the enterprise to refine and enhance every aspect of UHC’s clinical content including the modernization of care assessments and related member care plans
• Reviewing, evaluating, and driving innovation and program enhancements
• Leading implementation efforts and being accountable for driving continuous program improvement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of healthcare experience in a Payer, Health System, or large Clinical Practice
• 3+ years in a leadership/management role leading small teams of direct reports
• Solid strategic, analytic and critical thinking skills with proven ability to use clinical, administrative and claims data to identify opportunities, inform program design
• Demonstrated ability to directly inform program design, systems development and implementation of IT systems to support care management innovation
• Solid history of quickly building relationships, gaining credibility and partnering with business leaders. Must excel at collaborating across multiple teams and distinct business groups.
• Experience in overseeing the execution and metric-driven performance evaluation of vendors, operations teams and financial return on investment
• Proven ability to drive, lead and communicate change effectively in a fast-paced environment and be adaptable within the changing environment
• Ability to make strategic, operational and administrative decisions in response to emerging program insights
• Ability to lead large scale program implementations
• Solid ability to communicate effectively and efficiently (both verbal and written) at multiple levels of large, complex organizations
• Solid organizational, management, administrative and human relations skills, and a style which exhibits emotional maturity, leadership, collaboration and teamwork
• Creative problem-solving skills
• Self-starter, initiates work independently
• Experience delivering effective public presentations
• High level of proficiency with MS Word, Outlook, Excel, and Visio
• Ability and willingness to travel

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $106,800 to $174,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.