Director of Clinical

VideaHealth; Boston (MA); On-site; USD 150,000 - 270,000; Full time

Benefits offered by this job

Competitive compensation

Equity grant

Unlimited PTO

Dental + Vision coverage

Strong medical contributions

AI-powered care impact

Supportive team culture

Job summary

VideaHealth is seeking a Director of Clinical to serve as the clinical voice across customers, prospects, and partners. You will partner with Sales to integrate clinical credibility into conversations and work with Customer Success to deepen adoption among leaders who already use our platform.

Reporting to the VP of Enterprise & Growth, you will connect clinician needs with product direction, influencing GTM strategy and product development.

Qualifications

• DDS or DMD with chairside experience, active license not required
• Experience in a customer-facing or commercial role after leaving practice
• Track record of supporting sales or customer conversations and moving deals forward
• Executive presence with DSO leadership credibility
• Willingness to travel up to 25% of the time

Responsibilities

• Lead clinical discussions with DSO clinical leaders, doctors, and hygienists to explain Videa's AI platform
• Shape clinical messaging to ensure claims hold up chairside
• Support deal strategy by identifying clinical champions early in the process
• Build trusted relationships with clinical leaders across strategic accounts and drive adoption
• Translate clinician feedback into prioritized insights for the Product team
• Represent Videa at conferences and contribute clinical content for external events

Skills

Executive presence

Clinical credibility

Customer-facing experience

Sales support

Education

DDS or DMD

Tools

Dental AI

Imaging

Practice management software

Job description

Less complexity. More dentistry. More impact.

At Videa, we help dental clinicians deliver better care to millions of patients through AI.

Oral health is health. Dentists are protectors of societal wellness. We build technology that enhances the moment of care, amplifies clinical expertise, and makes proactive oral healthcare the norm.

Thousands of clinicians rely on Videa every day. Your work here will be reflected in real practice, improving real patient outcomes. If you want to build something that matters, keep reading.

Role Overview

The Director of Clinical is Videa’s clinical voice with customers, prospects and partners. This person brings chairside credibility to every stage of the customer relationship, partnering with Sales to help new dental groups see how Videa fits into real clinical workflows, and with Customer Success to deepen trust and adoption with the clinical leaders already using our platform.

Reporting to the VP of Enterprise & Growth and working closely with the CEO and leadership team, this role connects what clinicians need with how Videa sells, supports, and builds its products. It is a highly visible seat in a growing GTM organization, with a path to lead the clinical side of the business over time.

Key Responsibilities

Clinical Leadership in the Sales Process

Partner with Sales to bring clinical expertise to conversations with DSOs and dental groups, helping clinicians and executives understand the value of Videa’s AI platform in day-to-day care

• Lead clinical discussions with DSO clinical leaders, doctors, and hygienists, answering technical and clinical questions with credibility

• Shape Videa’s clinical messaging so every claim holds up chairside

• Support deal strategy by identifying clinical champions and addressing concerns early in the process

Strategic Customer Relationships

Build trusted relationships with clinical leaders across Videa’s DSO partners and support long-term adoption and expansion

• Serve as the clinical counterpart to Chief Dental Officers and clinical leadership at strategic accounts

• Partner with Customer Success and Account Management to drive clinical engagement and value realization

• Bring clinical perspective to executive business reviews and expansion conversations

Product Partnership

Act as the clinical filter between customers and Product

• Translate customer and clinician feedback into clear, prioritized insights for the Product team

• Separate scalable patterns from one-off requests, and explain why they matter

• Contribute clinical perspective to product direction and new feature development

Clinical Voice in the Market

Grow Videa’s presence and credibility in the dental community, in partnership with Marketing

• Represent Videa at conferences, CE events, and industry gatherings

• Create clinical content for LinkedIn, webinars, and speaking opportunities

• Build relationships with key opinion leaders across the dental community

What We’re Looking For

• DDS or DMD with meaningful chairside experience, having practiced within roughly the last 15 years (active license not required)

• Experience in a customer-facing or commercial role since leaving practice, such as DSO clinical leadership, clinical affairs or education at a dental company, or a dental or health tech company

• A track record of supporting sales or customer conversations and helping move deals forward

• Executive presence with DSO leadership and credibility with skeptical clinicians

• Strong product instincts and the judgment to prioritize what matters

• Comfortable traveling up to 25% of the time

• Bonus: established relationships with DSO clinical leaders, a CE or speaking presence, or experience with dental AI, imaging, or practice management software

What It Is Like to Work Here

We win and lose together as one team. Collaboration is not a buzzword here. We share context early, ask for input, and step in to help when someone is stuck.

We hold a high bar, but we stay grounded. We move fast, learn as we go, and stay focused on what matters most for clinicians and patients.

What We Offer

• Competitive compensation and meaningful equity

• Unlimited PTO

• 100 percent company-paid dental and vision coverage

• Generous medical contributions

• The opportunity to work on AI that is actually used every day

• A team of thoughtful, driven people who genuinely care

Do Not Meet Every Requirement

We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.

Equal Opportunity

Videa is committed to building an equitable, inclusive, and supportive workplace. Diverse teams build better products and better healthcare. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We have raised more than $67 million from world-class investors, including Threshold Ventures, Spark Capital, Zetta Venture, and Pillar VC, as well as leaders such as Frederic Kerrest, co-founder of Okta. Our work has been featured in TechCrunch and The Wall Street Journal.

E-Verify Participation Notice: Videa participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.