Director of Client Success & Clinical Solutions

National Corporate Housing; United States; Remote; USD 85,000 - 90,000; Full time

Job summary

A healthcare staffing agency is seeking a Director of Client Success & Clinical Solutions. This role requires leading recruiting efforts, managing client relationships, and providing solutions to workforce challenges. A Bachelor's degree and at least two years of healthcare staffing leadership experience are essential. Competitive salary and benefits included.

Benefits

Competitive Base Salary

Medical, dental, and vision insurance

401k plan with discretionary match

Company paid life insurance

Vacation, sick, and floating holidays

Paid volunteer time

Qualifications

• At least 2 years in a healthcare staffing leadership role.
• Proven ability to lead teams and manage projects.
• Must have excellent oral and written communication skills.

Responsibilities

• Lead recruiting efforts for sonography.
• Mentor junior recruiters.
• Serve as the primary point of contact for clients.
• Manage client engagements as a project manager.

Skills

Strong communication

Problem solving

Customer service

Analytical skills

Leadership

Coaching

Organizational skills

Project management

MS Office proficiency

Education

Bachelor’s degree in business administration or related field

Job description

Overview

Cuready Healthcare Staffing is looking for a Director of Client Success & Clinical Solutions. The selected person needs to have a professional image, strong communication, as well as problem solving and customer service skills. With their leadership the Cuready Team will build a strong market presence and continued dedication to the healthcare professionals we represent.

Responsibilities

• Lead recruiting efforts for sonography, functioning as a Senior Recruiter to source, screen, and place top talent.
• Develop and maintain a strong pipeline of qualified MFM professionals for client needs.
• Mentor and guide junior recruiters on best practices in specialized recruitment.
• Partner closely with the business development team to understand prospective client needs and contribute to tailored proposals.
• Transition new client relationships from sales to delivery, ensuring continuity and a seamless onboarding experience.
• Serve as the primary point of contact for assigned clients, building trusted long-term relationships.
• Regularly engage with clients to assess workforce challenges, identify training needs, and develop solutions.
• Provide consultative insights and strategic recommendations to support client success.
• Partner with clients to assess MFM training needs and design tailored training initiatives.
• Coordinate and oversee training delivery, ensuring smooth implementation and follow-up.
• Serve as the key point of contact for clients, maintaining proactive communication and resolving issues as they arise.
• Manage client engagements as a project manager, ensuring timelines, deliverables, and expectations are met.
• Collaborate with the business development team by supporting proposals and transitioning new clients into successful ongoing partnerships.
• Monitor client satisfaction and develop strategies to strengthen long-term relationships.
• Work closely with operations, business development, and clinical leadership to align recruiting, training, and client success strategies.
• Provide insights and feedback from the client perspective to drive continuous improvement in service delivery.
• Represent Cuready’s expertise in MFM sonography staffing and training to clients, prospects, and industry partners.

Requirements

• Bachelor’s degree in business administration, healthcare administration, human resources, or related field required.
• At least 2 years in a healthcare staffing leadership role, preferably combining project management and recruitment.
• Proven ability to lead teams, drive performance, and manage cross-functional projects.
• A growth mindset with the desire to improve processes, tools, and standards proactively.
• Ability to effectively coach and influence others.
• Strong analytical and problem-solving skills.
• Excellent management and leadership skills.
• Sound organizational and decision-making skills.
• Must possess excellent oral and written communication along with the ability to present and facilitate.
• Ability to organize, prioritize and execute multiple responsibilities simultaneously and with minimal supervision.
• Ability to maintain confidentiality regarding sensitive information.
• Experience building positive and productive relationships with clients, employees, and senior team members while delivering the highest levels of customer service.
• Must have above-average MS Office skills.

Benefits

• Competitive Base Salary
• $85,000 - $90,000
• Medical, dental, and vision insurance options
• 401k plan with discretionary match
• Company paid life insurance, short term disability, and long term disability
• Supplemental life insurance, critical illness, accident, and identity theft protection
• One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
• Inclusive Awards and Recognition Program
• Vacation, sick, and floating holidays
• Paid time off
• Paid volunteer time

Fair Labor Standards Act (FLSA): Exempt

Will not provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status