Director of Client Services – Wastewater

27 Structural Technologies Solutions, LLC; Columbia (MD); Remote; USD 80,000 - 150,000; Full time

Job summary

An established industry player seeks a dynamic Director of Client Services to lead growth in the wastewater sector. This exciting role involves developing strategic plans, fostering client relationships, and collaborating with teams to deliver innovative solutions. The ideal candidate will have extensive experience in business development within the wastewater market, a strong background in civil engineering, and a passion for building lasting partnerships. Join a company that values safety, quality, and employee growth, and play a key role in tackling the toughest challenges in wastewater infrastructure.

Benefits

Medical Insurance

Dental Insurance

401(k)

Paid Holidays

Vacation

Tuition Reimbursement

Career Development Opportunities

Caring Work Environment

Qualifications

• Minimum 15 years of experience in wastewater market business development.
• Demonstrated success in client services leadership roles.

Responsibilities

• Developing strategies to expand wastewater business.
• Building and maintaining relationships with clients across North America.

Skills

Business Development

Client Services Leadership

Wastewater Infrastructure Knowledge

Relationship Building

Collaboration Skills

Microsoft Office Proficiency

Education

Bachelor's Degree in Civil Engineering

Tools

Salesforce

Job description

Director of Client Services – Wastewater

Director of Client Services – Wastewater

Apply locations Remote time type Full time posted on Posted 8 Days Ago job requisition id JR-4883

STRUCTURAL TECHNOLOGIES develops and integrates products, engineering support, repair and maintenance services to provide value-added solutions to owners, engineers and contractors. We provide specialty contracting services through our contracting companies, and state-of-the-art proprietary products and engineering support services through our technologies company. With over 2,500 employees working from locations nationwide and in select international markets, we serve the Commercial, Public, Transportation Industrial, and Power markets to tackle the toughest construction challenges. STRUCTURAL TECHNOLOGIES is the in-house engineering business line of Structural Group.

Are you interested in an adventure helping us grow in the wastewater market? STRUCTURAL TECHNOLOGIES partners across North America with owners and engineers in the water/wastewater market helping them manage the service life of their existing civil infrastructure.

We are currently looking for a new leader with a passion for business development and extensive experience working with owners and engineers in the wastewater sector. Understanding and expertise in wastewater infrastructure, combined with collaborative delivery project and business leadership experience, are valuable attributes for candidates.

The role is highly collaborative and will include teaming with our business developers across North America to implement a plan aimed at deepening relationships with existing clients and opening new doors focused on wastewater infrastructure. The position will ideally be based in the Mid-Atlantic or Northeast US, although we are open to talk to candidates nationally.

If you join us, you’ll spend your time developing and implementing a plan based around sharing our capabilities, developing projects, and helping grow program-level service - leading our efforts to grow our wastewater focused business.

STRUCTURAL TECHNOLOGIES offers a wide range of capabilities across the asset management spectrum assisting with condition assessment and analysis, supporting options analysis, solution development and construction implementation. From repair & maintenance to long-term renewal, you’ll be equipped to have fun and create success helping wastewater clients solve tough challenges.

The duties of the role include:

1. Working with senior leadership to develop plans, strategies, and tactics to expand wastewater business within STRUCTURAL TECHNOLOGIES
2. Implementing and tracking progress of developed wastewater market business plans
3. Developing, maintaining, and expanding business relationships with wastewater clients across North America
4. Participating in client meetings, workshop facilitation, lunch & learns, trade shows, and other typical business development activities – all potentially including delivery of PPT presentations
5. Proactively working with business development team, and independently, to expand the Company's relationships with wastewater clients
6. Identifying opportunities and managing pursuit of projects aimed at an annual sales goal
7. Collaborating with internal teams including estimating, construction operations, technical support and management to develop and sell solutions

Along with a desire to take on the role, we’re looking for candidates with:

1. Demonstrated track record of success in a business development or client services leadership role
2. Bachelor’s degree in civil engineering
3. Minimum 15 years of experience building relationships and expanding a client base in the wastewater market
4. Working knowledge of wastewater infrastructure, asset management concepts, and collaborative delivery of projects
5. Desire to work in a highly collaborative environment including sales activity as a specialist working across existing and new accounts
6. Ability to navigate in Microsoft Office programs including Word, Excel and proficiency using PowerPoint
7. Experience working in an environment where account and pursuit activity is managed in a CRM, preferably Salesforce

Our ideal candidate is an innovative and decisive individual who has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships.

STRUCTURAL TECHNOLOGIES is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays, vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.

EOE/M/F/D/V