Director of Client Services & Policy Strategy

Avoq; Washington, Northern (District of Columbia, KY); Hybrid; USD 105,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Parental leave

401(k) contributions

Hybrid work arrangement

Paid holidays and winter break

Job summary

Avōq in Washington, DC is seeking an experienced administrator and policy-focused professional to support client accounts and manage a research team within a government relations environment.

The role combines executive support with strategy development for key clients, supervision of staff, and collaboration across marketing and internal teams. A hybrid work arrangement is offered, with several in-office days weekly.

Qualifications

• 5-7 years of administrative/executive support/operations management experience, preferably including experience on the Hill, Lobbying or a government relations/public affairs setting.
• Strong communication skills
• Ability to multi-task in a fast-paced environment, with limited supervision, while keeping a professional demeanor
• Strong skills with Microsoft Office (Work, Excel, PowerPoint, Outlook)
• Ability to manage multiple projects and deliverables simultaneously
• Exceptional attention to detail
• A positive, professional and “can-do” attitude, as well as being flexible and adaptive to a changing environment

Responsibilities

• Work with client leads to develop short-and-long-term strategy around key client priorities. Provide policy support.
• Identify industries or clients in need of engagement (i.e. – higher education) based on current political or policy environment.
• Manage and delegate the Research Team’s hearing coverage and completion of internal and client legislative, public policy, and political research deliverables.
• Supervise & mentor research team and junior staff.
• Partner with the marketing team to cultivate leadership opportunities and business development opportunities for the GR team.
• Collaborate across internal functions to prepare memos, decks, coordinate background research, etc. in support of new business opportunities.
• Develop new deliverables and add-ons for clients on both sides of the business– both for new clients in the “pitch” or business development stage, and for existing clients.
• Represent Avoq at conferences/events.
• Streamline, coordinate, and enhance bi-partisan activities for fundraisers and with client PACS
• Increased client work and management, inclusive of help staff fly-ins and other outreach as needed.
• Liaise with outside counsel to ensure strict adherence to ethical standards, compliance with laws and regulations, and other required filings
• Maintain familiarity with and knowledge of issues important to GR clients, GR team members, and Avoq overall

Skills

Strong communication

Multi-tasking

Microsoft Office

Attention to detail

Tools

Microsoft Office Suite

Job description

Avōq in Washington, DC is seeking an experienced administrator and policy-focused professional to support client accounts and manage a research team within a government relations environment.

The role combines executive support with strategy development for key clients, supervision of staff, and collaboration across marketing and internal teams. A hybrid work arrangement is offered, with several in-office days weekly.