Director of Change Management

Trillium NC; North Carolina; Remote; USD 87,000 - 103,000; Full time

Job summary

A Managed Care Organization in North Carolina is seeking a Director of Change Management to lead change initiatives and drive business growth. The role requires strong leadership and change management expertise. Responsibilities include developing strategies, managing teams, and ensuring effective communication. This position offers a competitive salary and benefits, including work-from-home options and a focus on work-life balance.

Benefits

Health Insurance with no premium for employee coverage

401k with 5% employer match

24 days Paid Time Off (PTO) plus 12 paid holidays

Quarterly stipend for remote work supplies

Flexible work schedules with management approval

Qualifications

• Minimum of three (3) years of project management experience in Human Services, Public Health, or related field.
• Certificate in Change Management (e.g., Prosci, ACMP, or similar).
• Must have a valid driver’s license and reside within North Carolina.

Responsibilities

• Develop and execute comprehensive change management strategies.
• Collaborate with stakeholders to define the scope of change initiatives.
• Monitor and measure the effectiveness of change management initiatives.

Skills

Leadership

Change management

Communication

Organizational behavior

Project management

Education

Bachelor’s Degree

Master’s degree in related field

Job description

Overview

Pay Plan Title: Unit Director

Working Title: Director of Change Management

Cost Center: 4160/Change Management

Position Number: 80196

FLSA Status: Exempt

Posting Salary Range: $87,652 - $102,800

Office Location: Remote within North Carolina.

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Director of Change Management to join our team! The Director of Change Management is responsible for leading and overseeing the change management function across the organization. This role works closely with leadership and cross-functional teams to develop and execute strategies that support organizational changes, drive business growth, and enhance performance. This role requires a strong leader with expertise in change management, communication, organizational behavior, and knowledge of project management processes. The Director of Change Management will have oversight of the Change Management team, and this role will have a direct impact on the successful delivery of strategic initiatives, ensuring that employees are equipped, supported, and motivated throughout periods of change.

On a typical day, you might:

• Develop and execute comprehensive change management strategies aligned with agency goals, including process redesigns, organizational restructuring, technology adoption, and cultural shifts.
• Establish and maintain a proven change management methodology and toolkit to ensure consistency, effectiveness, and measurable results across projects.
• Collaborate with internal stakeholders to define the scope of change initiatives and ensure seamless integration.
• Build and lead a high-performing team of change management practitioners and project managers.
• Develop and implement change communication strategies that inform, engage, and motivate employees at all levels to embrace change.
• Monitor and measure the effectiveness of change management initiatives, adjusting strategies as needed based on feedback and results.

Employee Benefits

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Bachelor’s Degree
• Minimum of three (3) years of project management and/or program development experience in Human Services, Public Health, Human Resources, or Education field.
• Certificate in Change Management (e.g., Prosci, ACMP, or similar).
• Must have a valid driver’s license.
• Must reside within North Carolina.
• Must be able to travel within catchment as required.

Preferred:

• Master’s degree in Business Administration, Organizational Development, Human Resources, Human Services, or related field.
• Supervision of two (2) or more employees.
• Five (5) years of leadership experience in a leadership position for a BHIDD organization or health plan.
• Minimum of one (1) year of experience in change management, organizational development or transformation roles with proven track record of leading large-scale change initiatives across diverse teams, functions, and geographies.

Deadline for Application: October 30, 2025@11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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