Director of Campus Technology

Maine's Public Universities; Presque Isle (ME); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid holidays

Tuition waiver

Professional development

Employee Assistance Program

Job summary

The University of Maine System seeks a Director of Campus Technology to provide strategic and operational leadership for technology services at the University of Maine at Presque Isle. This role translates campus goals into practical technology strategies, services, and resources.

The Director will lead campus IT staff, oversee service delivery, and coordinate responses to significant technical incidents, collaborating with UMS IT to align priorities with system-wide strategy.

Qualifications

• Bachelor’s degree or equivalent with leadership experience.
• 7+ years of progressively responsible experience in mid-to-senior IT roles.
• Broad knowledge of enterprise technology environments including networking, data communications, telecommunications, hardware, and software systems.
• Demonstrated ability to lead and develop employees and guide teams toward organizational goals.
• Strong organizational and project management skills with ability to manage multiple priorities in a fast-paced environment.
• Excellent written, verbal, presentation, negotiation, and conflict management skills.
• Collaborative and transparent leadership with strong customer service orientation.

Responsibilities

• Build and sustain relationships with campus leadership and IT partners to align strategy and services.
• Consult with campus leaders to identify needs and coordinate improvements.
• Oversee campus IT services including academic, administrative, and research tech.
• Lead campus IT staff, including performance management and development.
• Manage stakeholder expectations and develop solutions with UMS IT.
• Provide executive-level reports and KPIs related to Tier 2 support and service delivery.
• Coordinate campus response to significant incidents and disruptions.
• Participate in IT leadership activities to advance priorities and service improvements.
• Develop budget requests and monitor technology budgets.

Skills

Leadership

Project management

Communication

Customer service

Education

Bachelor’s degree or equivalent

Tools

IT infrastructure

Job description

The University of Maine System is seeking aDirector of Campus Technologyto provide strategic and operational leadership for technology services at the University of Maine at Presque Isle. This position serves as the primary connection between campus leadership and UMS IT, translating campus goals into practical technology strategies, services, and resources.

The Director will lead campus technology initiatives, oversee campus-based IT staff, strengthen service delivery, and coordinate the campus response to significant technical incidents and disruptions. The successful candidate will be a collaborative leader who can build trusted relationships, balance competing priorities, and connect the distinct needs of the campus with System wide IT strategy and capabilities.

This is an office-based position that may require travel to other University locations or work sites. The Director may occasionally work evenings and weekends to support campus events, significant service disruptions, and other campus needs.

What You Will Do

• Build and sustain strong relationships with campus leadership, faculty, staff, students, and UMS IT partners to promote strategic alignment and responsive technology services.
• Consult with campus leaders and administrative personnel to identify current and emerging technology needs, evaluate options, recommend improvements, and coordinate solutions.
• Oversee academic, administrative, and research related technology services at the assigned campus and promote consistent, efficient, customer focused service delivery.
• Lead, coach, and support campus IT staff, including performance management, employee development, training, and appropriate corrective or disciplinary processes.
• Manage stakeholder expectations, identify gaps between campus needs and available IT capabilities, and collaborate across UMS IT to develop effective solutions.
• Provide campus and IT leadership with executive level reports and key performance indicators related to Tier 2 support and customer service.
• Coordinate campus response to significant technical incidents and service disruptions, including communication with campus and System stakeholders.
• Participate in UMS IT leadership activities, campus committees, and the UMS IT Service Desk Council to advance shared priorities and service improvements.
• Develop budget requests, monitor designated technology budgets, and represent UMS IT with relevant external groups, partners, and service providers.
• Maintain compliance with University and UMS IT standards, policies, and procedures while remaining current on technology solutions and service management practices.

What We Are Looking For

Required Qualifications

• A bachelor’s degree or an equivalent combination of education and professional experience, including leadership or supervisory responsibility.
• Seven years of progressively responsible experience in mid-to-senior level information technology roles.
• Broad knowledge of enterprise technology environments, including networking, data communications, telecommunications, hardware, and software systems.
• Demonstrated ability to lead and develop employees and guide teams toward organizational goals.
• Strong organizational and project management skills, including the ability to manage multiple priorities in a fast-paced environment.
• Excellent written, verbal, presentation, negotiation, and conflict management skills, including the ability to explain complex information to varied audiences.
• A collaborative and transparent leadership approach, strong customer service orientation, and the ability to work effectively with people from diverse backgrounds and perspectives.

Preferred Qualifications

• Experience providing technology leadership and services in higher education, including support for faculty, researchers, staff, and students.
• Experience working effectively in a complex, decentralized organization.
• Advanced knowledge of enterprise infrastructure, endpoint technologies, networking, telecommunications, and IT service delivery.
• Experience developing and implementing technology roadmaps and leading initiatives across multiple teams and functional areas.

What We Offer

Our comprehensive benefits package can be worthup to 50% of your annual salaryand is designed to support your health, financial well-being, professional growth, and work-life balance. Benefits include:

• Competitive salary:$65,000–$75,000 commensurate with education and experience. This is a fixed range set within a predefined wage band, so we're not able to negotiate a starting salary above it.
• Comprehensive health benefits, including medical, dental, vision, flexible spending accounts (FSA), and Health Savings Account (HSA) options.
• Employer-paid benefits, including basic life insurance and long-term disability coverage, with additional voluntary coverage options available.
• Retirement plan through TIAAwith a 10% employer contribution and opportunities for additional tax-deferred retirement savings.
• Generous paid time off, including vacation and sick leave, plus13 paid holidayseach year.
• Tuition waiver programfor employees, including graduate courses and Maine Law, plus substantial tuition discounts for eligible spouses and dependent children.
• Employee Assistance Program (EAP)and wellness programs supporting your health and well-being.
• Professional developmentand opportunities to grow your career within Maine's public universities.
• Additional voluntary benefits,including pet insurance, home and auto insurance discounts, and supplemental disability and life insurance options

Important items to know about the recruitment process

Review of applications will begin immediately.The position will remain open until filled.

Incomplete application materials cannot be considered.

Candidates selected to proceed to the final stages of the search process will be requested to provide three (3) names and contact information for references.

The successful applicant is subject to appropriate background screenings.

Work authorization

This position requires U.S. work authorization that does not require employer sponsorship now or in the future. We are unable to consider applicants who require visa sponsorship or OPT extensions at any point.

EEO Statement

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, you are encouraged to contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.

Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish, and distribute an Annual Security Report (ASR), and provide notice of the availability of the ASR to all prospective employees. The report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. View the University’s Annual Security Report (PDF). If you wish to have a paper copy of the ASR or need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact Safety and Security, University of Maine at Presque, 111 Campus Center, 181 Main St., Presque Isle, ME 04769, 207.768.9580.

About Us

About the University of Maine System

The University of Maine System (UMS), established in 1968, consists of seven universities and the University of Maine School of Law, spread across various locations in Maine. UMS provides system-wide services and governance from these locations, leveraging the distinct strengths and collaborations among its institutions to advance strategic priorities for UMS and the state of Maine.

Choosing UMS means opting for a high quality of life supported by excellent benefits such as tuition waivers, robust retirement contributions, and comprehensive insurance coverage including medical, dental, vision, life, and disability. Maine's diverse landscapes, from accessible wilderness and rugged coastline to urban centers and rural communities, offer numerous cultural activities, strong public schools, safe neighborhoods, and high-quality healthcare. Discover more about Maine's exemplary lifestyle on the Maine Office of Tourism website.