Director of Campus Operations

Galen College of Nursing; Richardson (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & vision coverage plan

Tuition discounts

401(k) with match

Employee stock purchase plan

Education assistance

Job summary

Galen College of Nursing is seeking a Director of Campus Operations to lead the campus operational support functions, including admissions, bursar, facilities, financial aid, IT, reception, and registration. You will drive student experience, KPI achievement, policy adherence, campus safety, and coordination with Main Campus leadership to ensure excellent service and compliant operations.

The role requires building cohesive teams, managing expenditures, staffing, and scheduling; overseeing

Qualifications

• Bachelor’s degree plus 5 years senior operational experience; Master’s degree preferred or equivalent experience.
• Strong leadership, budgeting and process design capabilities in a growing organization.
• Excellent communication and people-management skills; ability to work in a matrix management structure.

Responsibilities

• Create cohesive teams and ensure an excellent student experience across admissions, bursar, facilities, financial aid, IT, reception, and registration.
• Achieve KPIs including enrollment, efficiency, student satisfaction, fiscal responsibility, service, and accreditation.
• Maintain open communication with campus and College leadership to boost productivity and service.
• Oversee campus events such as graduation, orientation, open houses, and regulatory visits.
• Oversee campus safety and security, including disaster planning and emergency response.

Skills

Leadership experience

Operations management

Budgeting

Education

Bachelor’s degree + 5 years senior operational experience

Master’s degree preferred

Job description

This position is incentive eligible.

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team.

Position Overview

As a Director of Campus Operations at Galen College of Nursing, you will provide leadership in managing the operational support functions of the campus, ensuring policies and procedures and College brand standards are followed to enhance the student experience, provide the highest level of quality customer service, and ensure student and stakeholder needs are met. Departments and functions managed include admissions, bursar, facilities, financial aid, IT, reception, and registration.

Key Responsibilities

• Create cohesive teams and understand Galen processes to provide an excellent student experience.
• Successfully achieve key performance indicators, including: enrollment, efficiency, student satisfaction, fiscal responsibility, service, and accreditation.
• Maintain open communication with campus and College leadership in order to enhance productivity, customer service, and maintain a positive working environment.
• Maintain familiarity with internal policies and procedures and abide by established regulatory guidelines.
• Handle operational and service-related complaints, solving problems as appropriate.
• Provide goal setting, coaching, and performance evaluation for operational support staff.
• Hire and terminate operational support staff, completing all appropriate documentation.
• Understand and manage campus level expenditures, including authorizing vendor payments and overseeing petty cash management, cash deposits and reconciliations.
• Schedule staffing and campus office hours to meet the needs of faculty and students, including approval of time off requests and bi-weekly time reporting.
• Oversee all processes involved in campus events, including graduation, orientation, open houses, and regulatory visits, in collaboration with Main Campus leadership as appropriate.
• Oversee campus safety and security, including disaster planning and emergency response.
• Perform other duties as needed to support the administrative services of the campus.

Position Requirements

• Education: Minimum of a Bachelor’s degree plus 5 years of senior operational experience, preferably in higher education. A Master’s Degree in a related field is preferred. Equivalent experience in lieu of a degree will be considered.
• Experience: Demonstrated leadership experience in oversight of operations, budgeting, business process design and managing in a growing and changing organization.
• Special Qualifications: Effectively able to build consensus among and prioritize needs of constituent groups. Independent judgment, strong analytical ability, with the ability to implement and manage processes and procedures. Excellent communication skills, ability to manage and develop employees, and communicate effectively in matrix management structure. Highly organized and possess ability to constantly multi-task between departments and projects.
• Degree of Supervision: Minimal.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE)

Galen’s Compassionate Care Model Values

• Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential.
• Character: I act with integrity and compassion in all I do.
• Accountability: I own my role and accept responsibility for my actions.
• Respect: I value every person as an individual with unique contributions worthy of consideration.
• Excellence: I commit myself to the highest level of quality in everything I do.

Learn more about our vision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Director of Campus Operations

Galen College of Nursing