Director of Business Systems

Emporia Holdings; Foxborough (MA); Hybrid; USD 170,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

PTO policy

Other benefits

Job summary

Emporia Holdings seeks a Director of Business Systems to own and consolidate the company’s core application stack. You will be the single accountable owner for Salesforce, Sage Intacct, Maxio, HubSpot, and related SaaS tools, ensuring data integrity and scalable integrations across the business.

You will partner with Finance and GTM leadership to translate operating problems into system requirements, drive improvements, and support M&A activity.

Qualifications

• 7+ years in business systems, business applications, enterprise applications, or revenue operations, including 3+ years owning a multi-application stack end to end.
• Hands-on depth in at least two of Salesforce, Sage Intacct, Maxio (or comparable like Zuora/Chargebee/Recurly), and HubSpot.
• Demonstrated experience building and maintaining production integrations, via iPaaS or direct API work.
• Strong SQL and data modeling skills; comfortable in a warehouse or BI layer.
• Experience supporting a subscription software business.

Responsibilities

• Own system ownership and administration for key apps (Salesforce, Sage Intacct, Maxio, HubSpot) and supporting SaaS tools.
• Design, build, and maintain integrations across lead-to-cash: HubSpot to Salesforce, Maxio revenue recognition, Intacct consolidation.
• Define and enforce a master data model and data pipelines for recurring reporting (ARR, churn, bookings, revenue).
• Reduce manual reconciliation by strengthening automated data flows and reducing spreadsheet gaps.
• Partner with Finance and GTM leadership; translate operating problems into system requirements and advocate for efficient changes.
• Support M&A activity: due diligence, integration planning, onboarding acquired companies onto the Emporia stack.
• Establish governance, environment and release discipline; manage access controls, audit trails, and documentation.

Skills

SQL

Data modeling

Revenue operations

Data warehouse/BI

Tools

Salesforce

Sage Intacct

Maxio

HubSpot

Job description

Location: Foxborough, MA (Boston area) hybrid, 3 days onsite per week

Reports to: Chief Financial Officer

Type: Full-time, exempt

Compensation: $170,000 – $200,000 base, plus annual bonus

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About Emporia Holdings

Emporia Holdings is a private-equity-backed software holding company serving resale verticals. Our operating brands SimpleConsign, ResaleWorld, and VendrIQ deliver point-of-sale, inventory, and marketplace software to thousands of independent retailers, alongside an embedded payments business spanning multiple card processors.

We are a small, high-leverage corporate team. Decisions get made quickly, ownership is real, and the person in this seat will shape how the entire company runs.

The Opportunity

The Director of Business Systems owns a build-and-consolidate mandate, not a caretaker role. You will be the single accountable owner of our business application stack, its data model, and the integrations between systems.

What You'll Own

System ownership and administration

• Serve as the accountable owner for Salesforce, Sage Intacct, Maxio, HubSpot, and supporting SaaS applications across all entities
• Manage licensing, renewals, vendor relationships, and total cost of ownership across the application portfolio

Integrations and data architecture

• Design, build, and maintain integrations across the lead-to-cash flow: marketing and demand capture through HubSpot, opportunity and account management in Salesforce, subscription billing and revenue recognition in Maxio, and financial consolidation in Intacct.
• Define and enforce the master data model, customer, account, entity, product, and subscription hierarchies, so that a store, a customer, and a dollar mean the same thing in every system
• Build and own the data pipeline that feeds recurring reporting: bookings and attainment, churn by segment, ARR and net revenue retention, and payments residual performance across entities and processors
• Reduce manual reconciliation, particularly in areas where spreadsheets currently bridge gaps between systems

Process and business partnership

• Partner with Finance and GTM leadership
• Translate operating problems into system requirements, and push back when a process change is the better answer than a system change
• Support M&A activity: systems due diligence, integration planning, and post-close onboarding of acquired companies onto the Emporia stack

Governance and controls

• Establish change management, environment, and release discipline appropriate to a company of our size, enough rigor to be safe, not enough to be slow
• Own user access provisioning and de-provisioning, segregation of duties, and audit trails across financial and commercial systems
• Maintain documentation of system architecture, data flows, and integration logic

What We're Looking For

Required

• 7+ years in business systems, business applications, enterprise applications, or revenue operations, including 3+ years owning a multi-application stack end to end
• Hands-on depth in at least two of Salesforce, Sage Intacct, Maxio (or a comparable subscription billing platform such as Zuora, Chargebee, or Recurly), and HubSpot
• Demonstrated experience building and maintaining production integrations, whether through an iPaaS or direct API work
• Strong SQL and data modeling skills; comfort working in a warehouse or BI layer
• Experience supporting a subscription software business

Strongly preferred

• Multi-entity experience: consolidated financial reporting, intercompany transactions, and shared-versus-separate instance decisions across operating companies
• Post-acquisition systems integration in a holding company, PE-backed platform, or serial-acquirer environment
• Exposure to embedded payments or merchant services — processor reporting, residual and revenue-share calculations, and the reconciliation challenges that come with multiple processors
i>Salesforce Administrator certification or equivalent credential

What We Offer

• Direct visibility with executive leadership and board-level exposure
• Genuine ownership of a function
• Competitive base salary and annual bonus
• Medical, dental, and vision coverage; 401(k) with company match; PTO policy; other benefits