Director of Business Systems

Wilks Brothers, LLC; Fort Worth (TX); Vor Ort; USD 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

401K match

HSA

PTO

Zusammenfassung

Equify Financial is seeking an onsite Product Owner to drive the structure and success of core business applications in Fort Worth, TX. You will work closely with business units to translate needs into actionable requirements and solutions, owning outcomes from definition through testing and rollout.

The role emphasizes hands-on ownership, cross‑functional collaboration with engineers and vendors, and a strong focus on delivering measurable business impact while maintaining clear documentation

Qualifikationen

• High school diploma or equivalent is required.
• 5+ years in a product owner, product manager, business analyst, or business systems role.
• Background in commercial finance, lending, or leasing.
• Product owner or product management experience is valued regardless of prior job title.
• Demonstrated ownership of work from requirements through production, including user acceptance testing.
• Hands-on experience with enterprise line-of-business systems such as a lending, servicing, ERP, or CRM platform.
• Strong verbal communication and the judgment to pitch it to the audience across business users, executives, engineers, and vendors.
• Strong written communication; producing requirements, process documentation, and test plans with precision.
• Able to work directly with business users at every level, asking clarifying questions and declining requests when appropriate.
• Experience coordinating external vendors and implementation partners against a defined scope.
• Comfortable working through ambiguity and setting priorities without heavy process.
• Technically fluent: interpret data, understand system integration, engage credibly with engineers.
• Working proficiency with SQL, or the ability to develop it quickly.

Aufgaben

• Own outcomes and prioritize work across the core platforms in collaboration with the CTO.
• Translate business needs into written requirements, user stories, and acceptance criteria.
• Define and scope work before engaging external resources; manage vendor engagements.
• Design and run user acceptance testing, including test plans and coordination.
• Maintain the roadmap for core platforms and document current-state processes and configurations.
• Hold vendors and partners accountable to defined requirements and timelines.
• Ensure changes address the stated business problem and measure outcomes.
• Collaborate with reporting and analytics to define necessary measures.
• Apply modern AI tools to accelerate research, documentation, and requirements work.

Kenntnisse

Product ownership

SQL

Requirements gathering

Stakeholder management

Vendor coordination

Agile methodologies

Ausbildung

High school diploma

Tools

Salesforce

Microsoft Dynamics

Databricks

ERP systems

Jobbeschreibung

Company Information: Equify Financial is a privately-owned, independent specialty finance company based in Fort Worth, Texas. We tailor and personalize our services for each client to build a strong relationship and a strong future for their business. We are an independent, collateral-based lender that can service customers at every financial stage of their business. With over 180 years of combined experience in the equipment finance industry, we can provide an extensive amount of knowledge and an in-depth understanding of our customers' financial circumstances. We help our clients identify areas of growth and find creative solutions that bring more capital to their businesses.

We're building a modern technology stack to operate as a tech-forward lending business, connecting our core systems and building the custom interfaces, apps, and services our teams use every business day to underwrite, value, and service our portfolio.

This is an in-office role based at Equify's offices in Fort Worth, Texas. It is not eligible for remote or hybrid work.

Position Summary: This role owns how Equify's core business applications support the work of the company. It is a high-ownership position for someone who works closely with the business units rather than at a distance from them. You will be the point of contact when a process is not working, when a system will not do what a team needs, or when a new requirement has to be defined. You will establish what is actually being asked for, determine whether the answer is a fix, a configuration change, a process change, or something new to be built, document it clearly enough for an engineer or a vendor to act on, and stay accountable for it through testing, rollout, and results.

The role is structured around product ownership rather than oversight. You will own outcomes rather than a work queue: deciding what gets addressed and how, setting the order, and remaining accountable for whether the problem was actually resolved. The work is hands-on and is expected to stay that way, since understanding why a process is not working generally requires sitting with the team that runs it.

Equify's technology team is small and delivers through a combination of internal engineers and external partners. Work is defined internally before it reaches a vendor, which places this position at the center of how technology investment is spent. You will have meaningful authority over what work is taken on and in what order, and you will report directly to the CTO.

Equify operates on a connected set of core platforms covering origination, servicing, CRM, and accounting, supported by a data lakehouse. You will develop working knowledge of each, sufficient to distinguish a genuine system limitation from a business process that needs to change. Telling the two apart is a recurring and consequential part of the role.

• Serve as the technology point of contact for business units across origination, servicing, collections, accounting, and asset management.
• Translate business need into written requirements, user stories, and acceptance criteria that an engineer or vendor can work from directly.
• Resolve issues through whichever means is appropriate, including configuration changes, process changes, vendor remediation, user training, or new development.
• Define and scope work before external resources are engaged, so that vendor engagements begin from documented requirements.
• Design and run user acceptance testing, including test plans, tester coordination, and the acceptance decision.
• Own intake and prioritization of system change requests across the business, including declining requests and explaining the rationale.
• Maintain the roadmap for the core platforms in partnership with the CTO.
• Document current-state business processes and system configurations, and maintain that documentation as systems change.
• Hold vendors and implementation partners accountable to defined requirements, timelines, and quality.
• Distinguish system limitations from process issues, and pursue the appropriate remedy for each.
• Own the outcome of each initiative as well as its delivery, confirming that the change addressed the business problem it was scoped to solve.
• Partner with reporting and analytics to define the measures the business needs.
• Use modern AI tools to accelerate research, documentation, analysis, and requirements work.

Required Education, Experience, and Qualifications:

• High school diploma or equivalent is required.
• 5+ years in a product owner, product manager, business analyst, or business systems role.
• Background in commercial finance, lending, or leasing. Because this role works alongside the business every day, a working command of origination, credit, servicing, and collections process and terminology is expected on arrival rather than learned here.
• Product owner or product management experience is valued regardless of prior job title. Demonstrated ownership of outcomes matters more than the title held.
• Demonstrated ownership of work from requirements through production, including user acceptance testing.
• Hands-on experience with enterprise line-of-business systems such as a lending, servicing, ERP, or CRM platform.
• Strong verbal communication and the judgment to pitch it to the audience. This role moves continually between business users, executive leadership, engineers, and outside vendors, and is responsible for each being understood accurately by the others.
• Strong written communication. This role produces requirements, process documentation, and test plans, where precision is essential.
• Able to work directly with business users at every level, including asking clarifying questions, challenging assumptions, and declining requests when appropriate.
• Experience coordinating external vendors and implementation partners against a defined scope.
• Comfortable working through ambiguity and setting priorities without heavy process or structure.
• Technically fluent: able to interpret data, understand how systems integrate, and engage credibly with engineers without performing the development work.
• Working proficiency with SQL, or the ability to develop it quickly.

We're looking for someone who is:

• Business-oriented: understands the work the business performs, not only the software it uses.
• An owner: takes an undefined problem, defines it, decides the course of action, and remains accountable for the result.
• Hands-on: comfortable working in the detail. This is not a supervisory-only position.
• A strong writer: much of this role's output is written, and its precision determines what gets delivered.
• Pragmatic: able to distinguish a genuine system constraint from a process that has not been revisited.
• Opinionated but collaborative: willing to push back constructively without being rigid.
• Builder mindset: sees a small team and broad scope as an opportunity, not a constraint.

Preferred: direct experience in equipment finance or specialty lending; experience with Salesforce, a major loan origination or servicing platform, Microsoft Dynamics Business Central, or a modern data platform such as Databricks.

Working Conditions:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Positions self to install equipment, including under desks.
• Moves throughout the building to access files.
• Must be able to comprehend and follow written and oral instructions.
• Must be able to complete tasks even with frequent interruptions.
• Must be able to use discretion and independent judgment as needed.
• Must be able to speak clearly on the phone and to fellow workers.
• Competitive Compensation Package
• Medical + Dental + Vision Coverage
• 401K + Company Match
• Life Insurance + Long Term Disability Coverage - 100% Company Paid
• Health Savings Account (HSA)
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• EAP Resources
• Paid Holidays
• Paid Time Off (PTO)

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.

I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.

#EQUIFYFINANCIAL #LI-ONSITE #LI-MH1

Equal Opportunity Employer
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