Director of Business Owner Services

Connecticut Wealth Management, LLC; Farmington (CT); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Firm-paid life, long-term & short-term disability

Five weeks paid vacation

401(k) plan with employer contributions

Robust wellness program & on-site gym

Job summary

A registered investment advisory firm in Connecticut seeks a Director of Business Owner Services. The role involves leading business owner planning engagements, focusing on financial complexities, and collaborating with various professionals. Ideal candidates will have a CPA or relevant qualifications, with strong strategic planning and problem-solving abilities. The firm offers benefits including paid vacation, a 401(k) plan, and career development opportunities. Interested applicants should send their resume to the provided email.

Qualifications

• Experience in coaching and strategic planning.
• Proficient in reading and interpreting financial statements.
• Management or leadership experience.

Responsibilities

• Conduct qualifying calls to gather financial snapshots.
• Lead the development of personalized financial plans.
• Work closely with internal and external professionals.
• Oversee the collection and analysis of financial statements.
• Deliver an exceptional client experience based on feedback.

Skills

Entrepreneurial Mindset

Strategic Planning

Creative Problem Solver

Relationship Building

Emotionally Intelligent

Education

CPA or other relevant qualifications

Job description

Overview

Connecticut Wealth Management (CTWM) is a well-established, fast‑growing, independent, registered investment advisory firm. We are seeking a dynamic leader to oversee business owner planning engagements within our innovative business owner services program. The Director of Business Owner Services will focus on the financial intricacies of business ownership, ensuring clients are prepared for key transition points and challenges while collaborating effectively with attorneys, accountants, and other advisors.

Responsibilities

• Client Engagement
  • Conduct qualifying calls to gather financial snapshots and identify triggering events affecting business owners, such as profitability changes, retirement planning, or succession planning.
  • Facilitate prospect meetings to understand client goals and business narratives, engaging with both business owners and their key stakeholders.
• Strategic Planning
  • Lead the development of personalized financial plans that incorporate both business and personal goals, utilizing a Goals Framework and Leadership Team Assessment.
  • Create and execute a strategic business plan for clients, ensuring clarity, prioritization, and timelines for successful outcomes.
• Collaboration & Relationship Building
  • Work closely with internal and external professionals to provide comprehensive solutions, including organizational structure, employee policies, and risk management.
  • Establish and maintain strong relationships with clients, ensuring consistent follow‑up through monthly accountability meetings and quarterly strategy sessions.
• Financial Analysis & Review
  • Oversee the collection and analysis of financial statements, assessing key themes, challenges, and opportunities for growth.
  • Develop and present distribution strategies and enterprise value assessments tailored to individual client needs, including potential M&A opportunities.
• Client Experience & Feedback
  • Deliver an exceptional client experience by leveraging CTWM resources and fostering a culture of continuous improvement based on client feedback.
  • Summarize findings and recommendations, provide actionable insights to clients, and ensure alignment with their goals.
  • Mentor and guide team members in delivering business owner planning services, fostering a collaborative environment that encourages innovative problem‑solving and creative thinking.
  • Uphold CTWM’s overall strategy, values, and mission, actively contributing to a positive workplace culture.

Ideal Candidate Attributes

• Entrepreneurial Mindset: Self‑motivated, proactive, and focused on driving the growth of our business planning service offering.
• Integrator – Skilled in creating strategic business plans that align with client objectives.
• Advisor – Experienced in helping business owners define and achieve a combination of personal and professional goals.
• Creative Problem Solver – Capable of devising innovative strategies to address client challenges.
• Relationship Builder – Understands the mindset of entrepreneurs and effectively engages clients and stakeholders.
• Big Picture Thinker – Balances strategic vision with attention to detail and adaptability.
• Emotionally Intelligent – Attuned to client needs and adept in building rapport through effective communication.
• Will need to work in our Farmington, CT office regularly with work from home flexibility.

Preferred Experience

• Owned or operated a small to mid‑size business or served in a C‑Suite capacity in a similar sized business.
• Demonstrable experience in coaching and strategic planning.
• CPA or other relevant technical qualifications.
• Proficient in reading and interpreting financial statements.
• Management or leadership experience.
• Experience in financial services environments is a plus.
• Excellent written and verbal communication skills.

Benefits

• Firm‑paid life, long‑term & short‑term disability
• Sick time and five (5) weeks paid vacation
• Parental leave and longevity sabbatical plan
• 401(k) plan with employer contributions
• Firm‑paid certifications and continuing education opportunities
• Robust wellness program & on‑site gym
• Career growth and development opportunities

How to Apply

To apply, please send your resume to Deborah Hopper at [e-mail].