Director of Business Management (6744)

TSMC; San Jose (CA); On-site; USD 193,500 - 250,000; Full time

Benefits offered by this job

Comprehensive benefits

Extensive development opportunities

Market competitive pay

Job summary

TSMC is seeking an experienced Account Director located in San Jose, California, to manage business priorities and ensure customer satisfaction. The ideal candidate will possess strong leadership skills, a deep understanding of semiconductor technology, and at least 15 years of related experience.

This role includes responsibilities such as implementing strategies for team development and maintaining excellent customer relationships, requiring occasional travel. The position offers a competitive salary between $193,500 and $250,000 annually.

Qualifications

• Minimum of 15 years related experience in semiconductor technology and foundry sales.
• Demonstrable skills in leadership and management.
• Current with semiconductor trends and insights.

Responsibilities

• Manage and set business priorities to meet customer requirements.
• Implement strategies that improve team development and satisfaction.
• Lead the team to develop and sustain customer relationships.

Skills

Leadership

Negotiation

Customer orientation

Relationship Management

Education

BS degree

Master’s degree in EE or MBA

Job description

Overview

We are looking for a skilled and experienced Account Director who will be responsible for managing and setting the business priorities to meet customer requirements and satisfaction. The ideal candidate will have a deep understanding of technology, exceptional leadership skills and a track record of building and leading successful customer-facing teams.

Responsibilities

• Revenue
• Price Reduction YoY rate
• Customer Satisfaction
• New Business
• Forecast Accuracy
• Implement strategies that improve team development, productivity, effectiveness, and satisfaction
• The role includes NA and international business travel as required.

Key Performance Indicators

• Annual ASP and wafer quantity accomplishment ratio
• Engineering / Technology service
• Process transfer
• Forecast Allocation mix performance.
• Order/ Booking quality & quantity.
• Annual Customer Satisfaction Rating

Requirements

• Education: Minimum of BS degree, Master’s degree in EE or MBA preferred.
• Senior level experience with a minimum of 15 years related experience in semiconductor technology and foundry sales business management.
• Experience with Relationship Management: Develop and maintain excellent relationships, internally, externally, executive relationships and presence.
• Demonstrable skills in: Leadership, management, negotiation, and customer orientation.
• Ability to lead under pressure and results driven.
• Experience in Demand Generation with ability to proactive ability to lead the team to make cold calls on accounts where TSMC is not currently represented, and/or to call on a mutually advantageous expanded relationship with TSMC.
• Experience with Demand Fulfillment and the ability to lead the team to work with internal departments to allocate adequate capacity to major account and ensure good relationships through excellent ramp to volume, yields, and cycle time.
• Ability to forecast based on insight into customer requirements.
• Current with semiconductor trends, insights and displays intellectual curiosity.

Diversity Statement

TSMC North America is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law.

Pay Transparency / Benefits Statement

At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays a base salary between $193,500 and $250,000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location. TSMC’s total compensation package consists of market competitive pay, allowances, bonuses, and comprehensive benefits. We also offer extensive development opportunities and programs.