Director of Business Development Relationships

Lake Michigan Credit Union; Grand Rapids Charter Township (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

Lake Michigan Credit Union in Grand Rapids, MI seeks a Director of Business Development Relationships to lead growth initiatives across markets and product lines. You will identify, develop and convert opportunities that support LMCU's long-term strategy and strengthen partnerships with employer groups, SEGs, and influencers.

As a senior contributor, you will influence across business lines, build strategic partnerships to boost membership and revenue, and serve as a trusted advisor to

Qualifications

• Associate degree required or equivalent experience in a related field.
• Demonstrated ability to develop and close strategic business opportunities in financial services.
• Strong communication and relationship-building capabilities.

Responsibilities

• Identify, develop, and execute strategic growth opportunities aligned with objectives and market trends.
• Build and maintain a strong pipeline of prospects across regions, industries, and product segments.
• Develop relationships with employer groups, SEGs, and centers of influence to promote products and value proposition.
• Represent LMCU as a subject matter expert at events and forums; act as a brand ambassador in communities.
• Collaborate with Retail, Mortgage, SBA, Commercial Lending, Small Business Lending, Premier Services, and Community Relations teams.
• Lead end-to-end business development activities including prospecting, proposal creation, and closing.

Skills

Strategic thinking

Analytical capabilities

Communication

Negotiation

Relationship management

Presentation

Cross-functional collaboration

Education

Associate degree in Business, Finance, Marketing, or a related field

Tools

CRM systems

Reporting platforms

Business productivity tools

Job description

Job Title: Director of Business Development RelationshipsPrimary Location: Grand Rapids, MIEmployee Status: Full-Time SalariedEstimated Hours/Week: 38Who We Are:As Michigan's largest credit union, we strive to deliver exceptional service to our members while fostering a culture built on curious minds, collaborative hearts and continuous excellence. If you're looking for your next opportunity to grow your career and broaden your experience within LMCU, we encourage you to apply.About this Position:LMCU is seeking a strategic and relationship driven Director of Business Development Relationships to lead growth initiatives across the organization's target markets and priority product lines. This role is responsible for identifying, developing, and converting opportunities that support LMCU's long term business strategy while strengthening relationships with key community partners, employer groups, referral sources, and industry influencers.As a senior level individual contributor, this position requires deep financial services expertise, a strong business development background, and the ability to influence outcomes across multiple business lines. The Director of Business Development Relationships serves as a trusted advisor to leadership, collaborates with stakeholders throughout the organization, and acts as a brand ambassador throughout the communities we serve.The ideal candidate brings a proven track record of building strategic partnerships, developing new business opportunities, driving measurable growth, and influencing stakeholders without direct authority.What You'll Do:Strategic Growth & Regional Market DevelopmentIdentify, develop, and execute strategic growth opportunities aligned with organizational objectives and market trendsBuild and maintain a strong pipeline of prospects across assigned industries, geographic regions, and product segmentsDevelop and strengthen relationships with employer groups, Select Employer Groups (SEGs), and centers of influence to promote LMCU's products, services, and value propositionEvaluate market opportunities and recommend growth strategies that support organizational goalsRelationship Management & External EngagementCultivate and strengthen relationships with key prospects, partners, referral sources, community leaders, and industry influencersRepresent LMCU as a subject matter expert and brand ambassador at community events, conferences, and industry forumsServe as a proven community leader through active involvement in industry, civic, and community organizationsBuild strategic partnerships that increase brand awareness, membership growth, and business development opportunitiesInternal Collaboration & InfluencePartner with regional leaders and business line partners to identify opportunities, share referrals, and support growth objectivesCollaborate closely with Retail Branches, Mortgage Sales, SBA, Commercial Lending, Small Business Lending, Premier Services, and Community Relations teamsProvide strategic insight and recommendations to leadership regarding market dynamics, member needs, competitive activity, and emerging opportunitiesLead cross functional initiatives and influence stakeholders to drive business outcomes and strategic prioritiesSales ExecutionManage end to end business development activities, including prospecting, relationship development, solution design, proposal creation, and closingDevelop and deliver compelling presentations to executive leaders, business owners, and decision makersMeet or exceed annual business development goals, revenue objectives, and strategic performance metricsIdentify opportunities to deepen relationships and expand product and service adoptionData Analysis & ReportingTrack business development activities, pipeline performance, and outcomes using reporting and CRM toolsMonitor performance and provide regular updates on progress toward growth objectives and strategic prioritiesAnalyze market trends, competitive activity, and industry developments to identify opportunities and risksLeverage data and analytics to support decision making and measure business impactAdhere to and champion our core values of curious minds, collaborative hearts and continuous excellenceWhat You'll Bring:Associate degree in Business, Finance, Marketing, or a related fieldEight to ten years of progressive experience in business development, relationship management, community outreach, or related functions within a financial institution preferredExperience working within or partnering with banks, credit unions, or other financial services organizationsProven success developing, managing, and closing complex business opportunities with high value clients, organizations, or strategic partnersDemonstrated experience building relationships that drive member acquisition, retention, and growthKnowledge & Skills:Strong strategic thinking, problem solving, and analytical capabilitiesExceptional communication, negotiation, presentation, and relationship management skillsExperience influencing and leading cross functional initiatives without direct authorityAbility to develop and maintain strong relationships with business leaders, community organizations, and industry partnersExperience managing pipelines, tracking performance metrics, and achieving measurable growth goalsProficiency with customer relationship management systems, reporting platforms, and business productivity toolsExperience with financial institution core systems and reporting tools preferredStrong understanding of financial services products, solutions, and market dynamicsAbility to work independently while collaborating effectively across multiple business linesExperience supporting financial education initiatives, community outreach programs, and partnership development efforts preferredWhat You'll Get:All Employees: weekly pay and retirement savings options.Full-Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.To see a full list of our benefit offerings, check out this helpful guide!Have Additional Questions About the Role? You May Email Us At: [e-mail] you lack access to the internet or require an accommodation in the application process, please send your resume via mail to: P.O. Box 2848, Grand Rapids, MI 49501.LMCU is an Equal Opportunity Employer