Director of Business Development

Faithful Companion Pet Cremation; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading pet cremation service in Atlanta is seeking a Director of Business Development to drive revenue growth and establish strong client relationships. This role involves managing accounts, identifying new business opportunities, and ensuring client satisfaction while achieving sales objectives. The ideal candidate will have animal industry experience, a bachelor's degree, and strong communication skills, along with proficiency in CRM software. This position emphasizes proactive client management and strategic account planning.

Qualifications

• Must reside near the Atlanta/Marietta area.
• Animal industry experience required.
• Proven experience in sales or account management.

Responsibilities

• Develop and maintain relationships with key clients.
• Identify opportunities for upselling products or services.
• Provide consultative sales support with customized solutions.

Skills

Strong communication

Negotiation

Client relationship management

Analytical skills

Self-motivated

Education

Bachelor's degree or equivalent experience

MBA degree

Tools

CRM software

Microsoft Office Suite

Job description

Overview

As a Director of Business Development, you will play a pivotal role in driving revenue growth and building lasting relationships with clients. You will manage a portfolio of accounts, identify new business opportunities, and collaborate with internal teams to provide tailored solutions. Your mission is to ensure client satisfaction while achieving sales objectives.

DUTIES AND RESPONSIBILITIES

• Develop and maintain relationships with key clients, including veterinarians, practice managers and regional operation managers.
• Build and nurture relationships with new and existing clients to understand their needs and goals.
• Develop and execute strategic account plans to meet or exceed sales targets.
• Identify opportunities for upselling and cross-selling products or services.
• Provide consultative sales support by presenting customized solutions and proposals.
• Act as the primary point of contact for clients, ensuring timely responses and issue resolution.
• Collaborate with marketing, product, and operations teams to ensure client success.
• Monitor market trends, competitor activities, and customer feedback to refine strategies.
• Attend and participate in industry trade shows, conferences, and networking events.
• Prepare regular reports on account performance and key metrics.
• Performs other duties as assigned.

Requirements

• Must reside near the territory of the Atlanta/Marietta area.
• Bachelor's degree or equivalent experience.
• MBA degree a plus.
• Animal industry experience required.
• Experience working with veterinarians preferred.
• Proven experience in sales, account management, or related roles required.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze client needs and offer tailored solutions.
• Self-motivated, goal-oriented, and capable of working independently.
• Detail oriented mindset with a commitment to excellence in service.
• Licensed to drive in the United States and a clean driving record.
• Proficiency in CRM software and Microsoft Office Suite.