Director of Application & Data Services

Wingspan Care Group; Shaker Heights (OH); Vor Ort; USD 150.000 - 190.000; Vollzeit

Benefits dieser Stelle

Healthcare: medical, dental, vision +

Education perks: 50% CWRU MSW discount

403(b) with employer match

Generous PTO and holidays

Pet insurance

Zusammenfassung

Wingspan Care Group seeks a Director of Application & Data Services to lead the enterprise application portfolio and data ecosystem. This senior IT role reports to the CIO and oversees budgets, vendor relationships, and staff development.

The position is 100% in office in Shaker Heights, OH, with responsibility for aligning technology capabilities with clinical and business objectives to deliver measurable value to clients and leadership.

Qualifikationen

• Bachelor's degree or equivalent with 8+ years of experience in IT leadership.
• Experience leading large-scale enterprise applications in healthcare.
• Ability to develop multi-year technology roadmaps and drive measurable outcomes.
• Experience managing annual IT budgets and vendor contracts.

Aufgaben

• Develop and maintain a multi-year Application & Data Services roadmap aligned with strategic goals.
• Advise CIO and exec leadership on IT strategy and emerging technologies.
• Establish enterprise architecture standards, data governance, and integration patterns.
• Prioritize new applications and platforms with cross-functional stakeholders.

Kenntnisse

Executive leadership

Healthcare IT systems

Data management

BI/Analytics tools

SDLC methodologies

Budget management

Vendor management

Team recruitment/retention

Regulatory compliance

Communication to C-suite

Ausbildung

Bachelor's degree in IT/CS/health informatics/Business Admin

Tools

Tableau

Power BI

SQL-based data warehouses

Jobbeschreibung

BENEFITS

At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

BENEFITS

At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

• Healthcare: Comprehensive medical (free option available), dental, vision & FSAs
• Education Perks: 50% CWRU MSW tuition discount & free supervision for licensed roles
• Financial Security: 403(b) retirement plan with employer match
• Work-Life Balance: Generous PTO, paid holidays, and 24/7 EAP support
• Family Care: Fertility/IVF coverage, childcare FSA, and pet insurance

QUALIFICATIONS

• Education: Bachelor's degree in Information Technology, Computer Science, Health Informatics, Business Administration, strongly preferred yet can be offset with 8+ years of experience.
• Skills/Competencies:
  • Demonstrated executive-level leadership presence with the ability to influence and build consensus among diverse organizational stakeholders.
  • Deep knowledge of healthcare IT applications including EHR/EMR systems (e.g., Epic, Cerner, Meditech), revenue cycle platforms, and clinical ancillary systems.
  • Expertise in enterprise data management, data warehousing, business intelligence, and analytics platforms (e.g., Tableau, Power BI, SQL-based data warehouses).
  • Proficiency in healthcare interoperability standards and protocols including HL7, FHIR, and API-based integration architectures.
  • Comprehensive understanding of SDLC methodologies including Agile, Scrum, and Waterfall frameworks.
  • Strong financial acumen with demonstrated ability to manage complex operating and capital budgets in a healthcare environment.
  • Superior customer service orientation with a track record of building trusted partnerships with clinical, operational, and financial leaders.
  • Proven ability to recruit, develop, and retain high-performing technical and operational teams.
  • Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
  • Working knowledge of healthcare regulatory requirements including HIPAA, 21st Century Cures Act, and CMS interoperability rules.
  • Demonstrated executive-level leadership presence with the ability to influence and build consensus among diverse organizational stakeholders.
  • Deep knowledge of healthcare IT applications including EHR/EMR systems (e.g., Epic, Cerner, Meditech), revenue cycle platforms, and clinical ancillary systems.
  • Expertise in enterprise data management, data warehousing, business intelligence, and analytics platforms (e.g., Tableau, Power BI, SQL-based data warehouses).
  • Proficiency in healthcare interoperability standards and protocols including HL7, FHIR, and API-based integration architectures.
  • Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
  • Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
  • Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
  • Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language. Exceptional verbal and written communications skills; ability to present technical and strategic information at the C-suite and board level.
  • Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
  • Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
  • Problem Solving & Decision Making: Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
  • Service Orientation: Anticipate, recognize, and meet the needs of others, whether they are clients or not.
  • Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions.
• Experience:
  • Minimum of 10 years of progressive IT experience, with at least 5 years in a senior leadership role with direct management of multiple teams or departments.
  • Demonstrated experience leading large-scale enterprise application implementations or migrations in a healthcare setting.
  • Proven track record of building and executing multi-year technology roadmaps that deliver measurable business and clinical outcomes.
  • Experience managing annual IT budgets, including capital planning and vendor contract negotiation.
  • Experience operating within a governance-driven, compliance-focused healthcare environment with accountability to executive and board-level stakeholders.

AGENCY SUMMARY

Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies – resulting in improvements to the delivery of direct service operations.

POSITION DESCRIPTION

The Director of Application & Data Services is a senior IT leadership role reporting directly to the Chief Information Officer (CIO). This position is accountable for the full lifecycle strategy, design, development, implementation, and ongoing management of the organization's enterprise application portfolio and data ecosystem. The Director provides visionary and operational leadership to multiple functional departments, drives alignment between technology capabilities and clinical/business objectives, and ensures all application and data investments deliver measurable value to clients, patients, staff, and leadership. This role carries full accountability for related operating and capital budgets, vendor relationships, and staff development.

This position is 100% in office in Shaker Heights, OH.

RESPONSIBILITIES INCLUDE

• Strategic Leadership & Planning
  • Develop and maintain a multi-year Application & Data Services roadmap aligned with the organization's strategic plan, clinical priorities, and IT department objectives.
  • Serve as a key advisor to the CIO and executive leadership team on application and data strategy, emerging technologies and industry best practices within healthcare IT.
  • Establish and enforce enterprise architecture standards, integration patterns, and data governance frameworks across the organization.
  • Drive the evaluation, selection, and prioritization of new applications and platforms in collaboration with clinical, operational, and financial stakeholders. Develop and implement analytics strategies to drive improved pricing