Director of Analytics

Mass Culture; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

Mass Culture seeks a Director of Analytics to own measurement infrastructure, attribution, and reporting standards across all client accounts. This role is not about dashboards; it’s about delivering the evidence behind growth, budget efficiency, and strategic moves.

You’ll set the analytical standard agency-wide and ensure decisions are based on real signals. You will lead the analytics function, collaborate with strategy and channel leads, and build scalable, transparent measurement that

Qualifications

• 10+ years of analytics, measurement, or marketing data experience.
• At least 3 years managing analysts.
• Fluent SQL and ability to query warehouses independently.
• Proven ability to build and run attribution models and cross-channel measurement.
• Experience translating complex data for senior stakeholders.
• Experience in an agency environment.
• Practical use of AI tools in analytics.

Responsibilities

• Own agency-wide measurement architecture: attribution models, incrementality testing frameworks, and reporting standards used across every client account.
• Own the standing narrative for each account: one continuous arc of what we believed, what we tested, what we learned, and what changed.
• Turn raw performance data into clear, decision-ready insight: what's driving revenue and margin, what's not working, and what to test next.
• Design and run incrementality tests, holdout studies, geo experiments, and media mix experiments.
• Own creative measurement end to end, including attribution, fatigue, and testing frameworks.
• Co-own the measurement roadmap for the Mass Culture client portal with agency leadership.
• Lead the analytics function, training and standards across the team.
• Evaluate and implement AI and automation tools to improve forecasting and reporting.

Skills

SQL

Attribution models

Incrementality tests

Cross-channel measurement

Data storytelling

AI in analytics

Agency experience

Analytics leadership

Tools

GA4

Looker Studio

BigQuery

Snowflake

Redshift

Postgres

Job description

About the Role

Mass Culture’s model depends on one discipline: knowing what’s actually working, and why. The Director of Analytics owns that discipline agency-wide. You will build the measurement infrastructure, attribution models, and reporting standards that turn campaign data into business decisions, for every client, across every channel.

This is not a dashboarding role. Clients and leadership come to you for the answer behind the numbers: what’s driving growth, what’s wasting budget, and what to do next. You will set the analytical standard the entire agency works toward, and make sure every team is making decisions on real signals instead of noise.

It is also the role that makes our thesis defensible. We believe brand drives conversion, not the other way around, and we work alongside Brains, a world-class branding agency. Believing that is easy. Proving it is your job. Incrementality tests, geo experiments, holdouts, and media mix modeling are how brand investment earns its budget instead of asking for it on faith.

Responsibilities

Measurement Strategy & Infrastructure

• Own agency-wide measurement architecture: attribution models, incrementality testing frameworks, and reporting standards used across every client account.

Data Narrative & Decision Quality

• Own the standing narrative for each account: one continuous arc of what we believed, what we tested, what we learned, and what changed.
• Hold every number we ship to one standard: what happened, why, what it means for the business, what we are doing about it, and what we need from the client.
• State confidence explicitly. Separate signal from noise, and say plainly when a movement is not yet a result.
• Name what would have to be true for a recommendation to be wrong, and what evidence would change our mind. We kill our own conclusions before a client has to.
• Make findings survive translation. The same insight has to hold up for a channel specialist, an account strategist, and a founder or CFO, without quietly changing meaning on the way up.
• Guard the line between narrative and spin. A good story that runs ahead of the evidence is a failure of this role, not a win.
• Set and teach the house standard for how Mass Culture writes about data, and coach analysts and strategists to write to it.

Insight & Business Impact

• Proactively turn raw performance data into clear, decision-ready insight: what’s driving revenue and margin, what’s not working, and what to test next.
• Partner with Account Strategists and media channel leads to connect channel-level data to client business outcomes.
• Lead the analytical narrative in QBRs and strategic reviews, presenting findings directly to senior client stakeholders.
• Contribute measurement expertise to new business pitches and client onboarding.

Testing & Experimentation

• Partner with strategy to design and run incrementality tests, holdout studies, geo experiments, and media mix experiments that validate, or kill, strategic assumptions.
• Build and maintain a multi-year learning agenda per account: a testing roadmap tied to the business questions that actually matter, not a backlog of curiosities.
• Own the experiment record. Every test carries a documented hypothesis, design, minimum detectable effect, result, and the decision it changed. Findings get applied, not filed away.
• Champion radical transparency in reporting: when something isn’t working, the data says so before the client has to ask.

Creative Measurement

• Own creative measurement end to end, including creative attribution, fatigue, and testing frameworks, in partnership with Brains and our creative strategy team.
• Make sure creative decisions are made on evidence, and that what we learn about creative travels across accounts instead of dying in one.

Platform & Product Partnership

• Co‑own the measurement roadmap for the Mass Culture client portal with agency leadership: metric definitions, experiment tracking, attribution lenses, and how uncertainty gets represented to clients.
• Build in the platform directly. You will author KPIs, widgets, and reporting views yourself rather than describing them to someone else.
• Own the tools and platforms that power agency‑wide reporting (the portal, GA4, Looker Studio, data warehouses, and similar), and make the build-versus‑buy calls.

Team & Process Leadership

• Manage and develop the analytics function, including the Agency Insights Lead and data analysts, setting clear standards for rigor and output quality.
• Train account and channel teams on measurement fundamentals so good analytical thinking isn’t confined to one department.

Tools, Automation & AI

• Evaluate and implement AI and automation tools that improve forecasting speed, pattern detection, and reporting efficiency.
• Ensure automation strengthens analytical rigor rather than replacing it. We expect AI to make good analysts sharper, not to stand in for judgment.

What We’re Looking For

Required

• 10+ years of analytics, measurement, or marketing data experience, with at least 3 years managing analysts.
• Fluent SQL. You can go straight to the warehouse and answer your own question without waiting on anyone.
• Proven ability to build and run attribution models, incrementality tests, and cross‑channel measurement frameworks in a performance marketing context.
• Strong command of analytics and visualization tools (GA4, Looker Studio, or comparable), and the instinct to fix a reporting surface rather than work around it.
• Experience translating complex data into clear, business‑relevant recommendations for senior stakeholders, including clients. In writing, not just in a room.
• A track record of being right in public and wrong in public. We will ask you about a call you got wrong and what you changed because of it.
• Practical experience incorporating AI tools into analytical workflows.
• Agency environment experience required.

Nice to Have

• Python or R for statistical analysis and automation.
• Experience with marketing mix modeling (MMM) or multi-touch attribution (MTA) platforms.
• Familiarity with retail media measurement (Amazon Marketing Cloud, closed‑loop attribution) and paid social and search platform reporting.
• Hands‑on experience with cloud data warehouses (BigQuery, Snowflake, Redshift, or Postgres).

Compensation:

Salary Range - $140,000-$180,000 USD

Why Mass Culture

We are not a traditional agency. We work inside our clients’ businesses, connect media strategy to real commercial outcomes, and treat growth as a system. Our sister company, Brains, is a world‑class branding agency, and that relationship is real. We love brand as much as we love performance.

No hacking. No smoke and mirrors. Real growth.

Mass Culture on Inclusion: We hire great people from a wide breadth of backgrounds, not only because it’s the right thing to do, but also because it makes our work, our company and our communities stronger. Mass Culture is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, disability, age, veteran status, national origin or any other federal, state or local protected class.