Director of AI Platform & Cloud Reliability

OpenTalent; New York (NY); On-site; USD 180,000 - 250,000; Full time

Job summary

OpenTalent seeks a Director of AI Platform Engineering to lead cloud, platform, and deployment infrastructure supporting AI across the System. You will ensure AI systems used in clinical workflows are safe, reliable, secure, and compliant.

You will drive CI/CD modernization, data pipelines and model serving, implement Responsible AI controls, and collaborate with product, cybersecurity, MLOps, and interoperability teams to scale AI responsibly.

Responsibilities

• Provides strategic leadership for cloud, platform, and infrastructure engineering, developing and leading multi-year roadmaps, standards, and strategies for the secure and scalable deployment of AI products.
• Oversees architecture and governance of CI/CD pipelines, infrastructure‑as‑code (Terraform), and Kubernetes/Azure Kubernetes Services (AKS) orchestration to support reliable AI deployment.
• Defines and oversee the infrastructure for the high-volume, low-latency data pipelines, feature stores, and data access layers required for training and real‑time serving of AI models.
• Establishes enterprise-wide reliability, and monitoring frameworks to ensure stable, and safe operation of AI systems used by clinicians and care teams.
• Implements platform controls and audit trails to monitor and ensure Responsible AI practices, model explainability (XAI), and checks for model drift and bias on an ongoing basis.
• Partners with product management, product development, cybersecurity, Machine Learning Operations (MLOps) engineering, and interoperability teams to ensure AI platform readiness, safe integrations.
• Leads incident management and root‑cause analysis, to minimize disruptions to clinical workflows and drive reliability improvements.
• Ensures the AI platform and infrastructure provide the necessary controls, logging, and audit capabilities to meet compliance requirements and support AI safety frameworks.
• Develops long‑term platform resilience, disaster recovery, and cost optimization strategies to support System‑wide AI expansion.
• Defines and standardizes the platform's toolchain and Application Programming Interface (API) for the Machine Learning (ML) lifecycle, including model experimentation tracking (e.g., MLflow, ClearML), model registry, and automated testing/validation frameworks.
• Manages a team of platform and infrastructure engineers.
• Performs other duties as assigned.

Job description

OpenTalent seeks a Director of AI Platform Engineering to lead cloud, platform, and deployment infrastructure supporting AI across the System. You will ensure AI systems used in clinical workflows are safe, reliable, secure, and compliant.

You will drive CI/CD modernization, data pipelines and model serving, implement Responsible AI controls, and collaborate with product, cybersecurity, MLOps, and interoperability teams to scale AI responsibly.