Director of AI & Data Science — Customer Analytics Leader

JPMorganChase; Wilmington (DE); On-site; USD 190,000 - 260,000; Full time

Job summary

JPMorganChase is seeking a Data Scientist Director to lead the Customer & Strategic Analytics team within Card Data & Analytics. This senior role requires depth in AI/ML and a proven ability to translate business needs into scalable analytics solutions that influence product strategy and customer experience.

You will guide a multi-layer analytics organization, partnering with business and technology leaders to drive responsible AI, measurement, and organizational capability across the Card

Qualifications

• Master's or PhD in a quantitative field with 10+ years analytics experience.
• Senior leadership experience building and developing analytics teams.
• Strong technical foundation in AI/ML and production Deployment, guiding architecture decisions.

Responsibilities

• Define AI and analytics strategy for Card D&A and identify high-value opportunities.
• Lead a team of analytics leaders, data scientists, and analysts to deliver AI/analytics solutions.
• Partner with cross-functional teams to deploy scalable, responsible AI that informs product strategy and customer experience.

Skills

AI/ML depth

Leadership

Business→Tech translation

Python

R

GenAI/agentic AI

Experimentation & A/B testing

Education

Master's or PhD in quantitative field

Tools

Snowflake

Databricks

Job description

JPMorganChase is seeking a Data Scientist Director to lead the Customer & Strategic Analytics team within Card Data & Analytics. This senior role requires depth in AI/ML and a proven ability to translate business needs into scalable analytics solutions that influence product strategy and customer experience.

You will guide a multi-layer analytics organization, partnering with business and technology leaders to drive responsible AI, measurement, and organizational capability across the Card