Director of Admissions, Recovery Services

bphccareers; Massachusetts; On-site; USD 85,000 - 115,000; Full time

Job summary

Boston Public Health Commission (BPHC) seeks a seasoned Program Manager to lead the Transitions TSS and Mattapan Recovery Services Campus admissions operations. You will supervise Admissions staff, ensure compliance with licensing and reporting, and collaborate on QA projects.

Strong leadership, trauma-informed care, and data-driven decision making are essential. Responsibilities include staff development, efficient intake processes, and liaison with external partners to improve client access

Qualifications

• Master’s Degree in Public Health, Health Policy Administration, or related discipline; OR BA/BS and 2 years of equivalent experience in public health program coordination, management and/or community organizing; OR 5 years of equivalent experience in public health program coordination, management and/or community organizing may be substituted for undergraduate degree.
• Demonstrated experience coordinating and implementing complex projects in the area of public health program coordination/management.
• Ability to write clear, concise reports and follow written and oral instructions precisely.
• Advanced knowledge and experience with MS Office, Excel; SAS for data analysis; willingness to learn other applications.

Responsibilities

• Design, implement, and oversee all services at Transitions TSS Program and Mattapan Recovery Services Campus related to Admissions, including planning, development, policies, procedures, and documentation.
• Assist in ensuring compliance with state licensing and federal regulations and reporting/evaluation requirements.
• Lead the Admissions Team to develop, plan, evaluate and report goals, objectives, and outcomes.
• Oversee admissions processes: referrals, screenings, admissions, intakes, discharges, tracking, and pre-billing.
• Collaborate to engage in QA and improvement projects and to develop admissions/discharge policies.
• Participate in On-Call rotation and support Infectious Disease protocols as mandated.

Skills

MS Office

SAS

Data analysis

Interpersonal skills

Education

Master's Degree in Public Health or related discipline

Bachelor's Degree + 2 years related experience

5 years equivalent experience

Tools

EMR system

Job description

Boston Public Health Commission (BPHC) seeks a seasoned Program Manager to lead the Transitions TSS and Mattapan Recovery Services Campus admissions operations. You will supervise Admissions staff, ensure compliance with licensing and reporting, and collaborate on QA projects.

Strong leadership, trauma-informed care, and data-driven decision making are essential. Responsibilities include staff development, efficient intake processes, and liaison with external partners to improve client access