Director of Administration for Homeownership & Housing Preservation, Operations Officer III (NC[...]

City of Baltimore; Baltimore (MD); Hybrid; USD 80,000 - 120,000; Full time

Job summary

The City of Baltimore is seeking a Director of Administration for Homeownership & Housing Preservation to lead customer service operations and manage projects within the Department of Housing and Community Development. This role requires strong leadership skills, a Bachelor’s degree, and five years of relevant experience. The position supports vital housing initiatives and ensures efficient service delivery while participating in a hybrid work environment.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Five years of administrative or professional work experience.

Responsibilities

• Supervise office support staff to ensure operational efficiency.
• Oversee DHCD properties and manage special projects.
• Develop and implement project plans.

Skills

Public administration principles

Information collection and presentation

Basic accounting and budgeting

Management practices

Problem-solving

Decision-making

Report writing

Financial analysis

Leadership

Effective communication

Education

Bachelor’s degree

Job description

Director of Administration for Homeownership & Housing Preservation, Operations Officer III (NCS) - Department of Housing and Community Development

Join to apply for the Director of Administration for Homeownership & Housing Preservation, Operations Officer III (NCS) - Department of Housing and Community Development role at City of Baltimore.

Job Summary: The Baltimore City Department of Housing & Community Development (DHCD) was created in 1968 to strengthen city neighborhoods through community development and housing initiatives. With over 400 employees, DHCD manages various funding sources and enforces building codes, aiming to meet housing and neighborhood needs. The Chief of Administration - Homeownership and Housing Preservation plays a vital leadership role, overseeing customer service operations, supervising accounts payable, and supporting administrative initiatives to ensure efficient service delivery.

Essential Functions:

1. Supervise office support staff to ensure operational efficiency, goal attainment, budget adherence, and grant compliance.
2. Oversee DHCD properties, including contract administration and project management.
3. Manage special projects assigned by the deputy commissioner, ensuring alignment with division goals.
4. Develop and implement project plans, coordinating across teams.
5. Track and report project progress to senior leadership.

Minimum Qualifications:

• Education: Bachelor’s degree from an accredited college or university.
• Experience: Five years of administrative or professional work experience.
• OR: An equivalent combination of education and experience.

Knowledge, Skills, & Abilities:

• Knowledge of public and business administration principles.
• Knowledge of information collection, interpretation, and presentation methods.
• Knowledge of basic accounting, budgeting, and fiscal controls.
• Management practices knowledge.
• Ability to apply administrative analysis concepts.
• Problem-solving and decision-making skills.
• Ability to interpret laws, rules, and regulations.
• Report writing and presentation skills.
• Financial and operational data analysis skills.
• Coordination of organizational activities.
• Leadership and supervisory abilities.
• Effective communication and relationship-building skills.

Additional Information:

• Background check and fingerprinting may be required.
• Mandatory six-month probation period.
• Position is at-will and participates in Baltimore’s future of work program, enabling a hybrid work environment.