Director of Account Management (East Coast & Midwest)

Sigmoid; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Sigmoid seeks a Director of Account Management to lead CPG client engagements across the East Coast and Midwest. The ideal candidate will have strong business acumen, exceptional communication skills, and a proven track record in client services. This leadership role focuses on driving account growth, ensuring high levels of client satisfaction, and fostering strategic partnerships.

Qualifications

• 10+ years of experience, with at least 3+ years in CPG.
• Proven skills in client services/account management.
• Exceptional written and verbal skills, including presentation.

Responsibilities

• Grow client engagements and manage overall account activities.
• Develop strong relationships with CPG clients to promote services.
• Ensure revenue and profitability targets are met.

Skills

Client Engagement

Strategic Partnership

Financial Acumen

Communication

Multi-tasking

Education

Bachelor's degree in Technical/Business discipline

Tools

Word

Excel

PowerPoint

Job description

Director of Account Management (East Coast & Midwest)

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Director of Account Management (East Coast & Midwest)

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Join to apply for the Director of Account Management (East Coast & Midwest) role at Sigmoid

A Glimpse About Us

Sigmoid is a leading provider of Data Analytics Services, specializing in serving clients in the Consumer Packaged Goods (CPG) industry. We empower CPG companies to unlock the full potential of their data, make data-driven decisions, and gain a competitive edge in the market. Our innovative solutions and dedicated team of experts have made us a trusted partner for CPG clients worldwide.

Location: NY/NJ

A Glimpse About Us

Sigmoid is a leading provider of Data Analytics Services, specializing in serving clients in the Consumer Packaged Goods (CPG) industry. We empower CPG companies to unlock the full potential of their data, make data-driven decisions, and gain a competitive edge in the market. Our innovative solutions and dedicated team of experts have made us a trusted partner for CPG clients worldwide.

Job Description

Sigmoid is seeking a leader to be responsible for growing client engagements and setting the charter forSigmoid’s CPG accounts. They are accountable for overall account management activities and serve as leadersoverseeing revenue growth, and maintain indirect responsibility for shared service work activities. They are also skilled in having difficult client and employee conversations within the context of project management and they consistently demonstrate an advanced ability to rally a team to deliver high client satisfaction.

Account Management Leader Will Establish, Maintain And Grow Strong, Strategic Partnerships With CPG Clients By Ensuring The Successful Execution Of Deliverables. Provide Thought Leadership On Strategic Planning Initiatives, And Engage a Cross-functional Team To Deliver High Levels Of Overall Service And Delivery. He/she Will

• Develop a good understanding of customer’s needs in industry, competitors, market pressures and incorporate this thinking into compelling propositions
• Establish strong relationships with CPG clients to promote Sigmoid and our service offerings.
• Drive new business on existing accounts and participate in new business development efforts.
• Consistently demonstrates financial acumen through ensuring revenue and profitability targets are met on account(s).
• Proactively manage the business to client through supporting and leading staffing and resource management.
• Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship
• Ability to travel to clients frequently and sometimes with little advance notice
• Lead execution of all client work, ensuring it meets or exceeds client’s objectives, is in line with
  
  

company’s creative philosophy and is of the highest quality.

Qualifications

• Bachelor's degree required in Technical/Business discipline
• 10+ years of experience overall with at least 3+ years in CPG, in client services/account management in consultative services selling
• Business acumen to develop and manage budgets/forecasts/ pro forma
• Exceptional written and verbal skills, including presentation and client engagement
• Ability to multi-task and work well in a fast changing environment
• Consistent, keen attention to detail; successfully deliver on high expectations
• Advanced Word, Excel, and PowerPoint skills

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Real Estate, Financial Services, and Capital Markets

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