Director of Account Management

present of AI; New York (NY); Remote; USD 180,000 - 280,000; Full time

Job summary

Rillet in New York City, with remote work options, seeks a Senior Leader to build the account management function from scratch for a fast-growing finance software company. You will own renewal and expansion revenue targets, hire and lead a team, and design coverage models and compensation plans while collaborating with product, finance, and the CEO on pricing and packaging.

A strong candidate brings a decade of business software sales experience, several years leading renewal or expansion teams,

Qualifications

• A decade of business software sales experience.
• Several years leading renewal or expansion teams.
• Record of hitting retention and growth numbers.
• Comfort selling to finance leaders.

Responsibilities

• Own renewal and expansion revenue targets.
• Hire and lead a team; set up coverage models and compensation plans.
• Collaborate with product, finance, and CEO on pricing and packaging.
• Build and oversee the account management function from scratch.

Skills

Renewal sales leadership

Expansion sales

Team leadership

Job description

Operations · New York City · Remote · FullTime · Senior level

This is a first-of-its-kind leadership role to build the account management function from scratch at a fast-growing finance software company. The person must own renewal and expansion revenue targets, hire and lead a team, set up coverage models and compensation plans, and work closely with product, finance, and the CEO on pricing and packaging. A strong candidate brings a decade of business software sales experience, several years leading renewal or expansion teams, a record of hitting retention and growth numbers, and comfort selling to finance leaders.

How it fits the AI era

The company builds AI into its product and expects leaders to use AI in daily work, so this role treats AI tools as part of the job rather than an extra. Account research, meeting prep, renewal risk tracking, call analysis, and forecasting can be sped up with language models and agents, freeing time for judgment and relationships. What stays human is the commercial instinct, the executive conversations with finance chiefs, and the building of a team and its processes.

How it builds AI experience

Working here means gaining hands-on practice using AI tools for account planning, renewal risk, and forecasting, and being asked to show that practice. A candidate can build this by running real account workflows with AI assistants, tracking how they change decisions and team output, and getting familiar with how AI automates bookkeeping and close tasks in finance software.

Worth showing

• Renewal and expansion targets
• Building teams from scratch
• Pricing and packaging input
• Selling to finance leaders

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Rillet

An AI-native ERP and general ledger that automates bookkeeping and month-end close, built to replace NetSuite for fast-growing companies.