Director - North Shore Enterprises (Day Program)

Commonwealth of Massachusetts; Danvers (MA); On-site; USD 88,000 - 135,000; Full time

Job summary

Commonwealth of Massachusetts' Department of Developmental Services is seeking a mission-driven Unit Director for the North Shore Enterprises Day Program at the Hogan Regional Center in Danvers, MA. You will oversee day program operations, ensure Title XIX compliance, manage budgets, and lead interdisciplinary teams to promote rights and growth for individuals with developmental disabilities.

The role requires extensive experience in human services supervision within union environments,

Job description

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Job Description - Director - North Shore Enterprises (Day Program) (260006YK)

Job Description

Director - North Shore Enterprises (Day Program) - ( 260006YK )

Description

This position is located at the Hogan Regional Center in Danvers, MA- North Shore Enterprises

The Massachusetts Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

The Department of Developmental Services (DDS) is seeking a mission-driven and dedicated individual with experience in providing human services support to individuals with intellectual disabilities, regulatory experience, project management and supporting and managing teams to fill the role of Unit Director of North Shore Enterprises. In this role the selected candidate will provide oversight to the Day Program at NSE, located at the Hogan Regional Center in Danvers, MA.

Reporting to the Assistant Facility Director, the Unit Director will be responsible for ensuring compliance with Title XIX regulations in all aspects of the unit supports, services and operations within the defined budgetary boundaries. Additionally, the selected candidate is responsible that the unit supports and promotes rights and dignity, individual control, community membership, relationships, personal growth and well-being for all individuals within the unit by continuously addressing all areas of concern.

The Unit Director will be responsible for developing, managing and monitoring all support systems for individuals by creating and maintaining an environment responsive to the needs of individuals and staff as well as family concerns.

Knowledge, Skills and Abilities

Knowledge of DDS Regulations, Policies and Practices and service delivery systems.

Knowledge of vocational, pre-vocational, and volunteer activities within the facility as well as community settings.

Knowledge of Title XIX regulations and program requirements.

Knowledge of the philosophy and programs of the Department of Developmental Services.

Knowledge of service provision, program monitoring, and accountability processes.

Knowledge of the issues related to individuals with intellectual and physical disabilities.

Knowledge of HR principles and practices.

Knowledge of mandated training requirements.

Ability to communicate effectively.

Ensure collaboration is carried over by disciplines, such as psychology, recreation, speech, occupational therapy, and physical therapy.

Experience Necessary

Experience managing and supervising within a unionized workforce.

Ability to discuss individuals support needs within interdisciplinary teams and administrative staff.

Considerable knowledge of the principles, methods, procedures and practices of supporting individuals with developmental disabilities within a Day Habilitation Program.

Ability to determine correct ratios between staff and clients.

Knowledge of Title 19 Regulations.

Training in cultural diversity and/or experience managing within a culturally diverse workplace.

Experience in the planning and facilitation of facility consolidation and closure, and related issues.

Experience managing staffing and personnel, including hiring, labor relations issues, overtime management, etc.

Communicate effectively, both verbally and in writing to appropriately articulate and document activities, data, and any required information involving the day program.

Experience in budget management.

Preferred Qualifications:

• Five years experience in Human Services providing support to people and in applying complex regulations to daily practices and operations.
• A minimum of 2 years must have been in a supervisor or management capacity.
• Knowledge of the principles and practices of management - including planning, organizing, directing, motivating, controlling, decision making and all principles, practicesand techniques of supervision.
• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates, and available resources, controlling work through periodic reviews and/or evaluation, determining subordinates training needs and providing or arranging for such training, motivating subordinates to work effectively, determining the need for disciplinary action and either recommending or initiating disciplinary action.
• Demonstrated ability to analyze and determine the applicability of program data, to draw conclusions, and to make appropriate recommendations.

Schedule: Monday through Friday, 7:00am - 3:30pm. Days off: Saturday/Sunday

Flexibility is required to meet the needs of the program.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center at617-979-8500for assistance.

Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range .

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmlitive Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Program Manager V

Job

Direct Care

Agency

Department of Developmental Services

Schedule

Full-time

Shift

Day

Job Posting

Oct 15, 2026, 3:22:15 PM

Number of Openings

1

Salary

87,686.54 - 134,941.81 Yearly

If you have Diversity, Affimative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kendy Derival, [e-mail] - 8572835830

Bargaining Unit : M99-Managers (EXE)

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No