Director, MSP Security

Visual Edge Technology; North Canton (OH); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Work-Life Balance

Career Path

Insurance Benefits

401(k)

Job summary

Visual Edge IT in North Canton, OH seeks a strategic Director, MSP Security to lead and expand our Managed Security Services practice. You will shape vision, strategy, and operational excellence for security offerings, balancing technical leadership with business outcomes.

The ideal candidate has extensive cybersecurity leadership experience, MSP/mssP background, and a proven record of growing security services while aligning with executive goals.

Qualifications

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Business Administration, or a related field.
• 8+ years of progressive cybersecurity experience.
• 5+ years of leadership experience managing cybersecurity, managed services, consulting, security operations, or related technical teams.
• Demonstrated experience managing budgets, operational performance, vendor relationships, and service profitability.
• Strong business and financial acumen with the ability to balance technical and customer-focused priorities.
• Experience leading cross-functional initiatives and influencing executive stakeholders.

Responsibilities

• Lead the strategic direction and growth of the Managed Security Services practice.
• Drive the development and evolution of security service offerings and capabilities.
• Provide leadership and mentorship to security leaders and technical teams.
• Oversee the performance, scalability, and profitability of managed security services.
• Collaborate with executive leadership to align security initiatives with business objectives.
• Guide Security Operations Center (SOC) strategy and service delivery excellence.
• Evaluate emerging cybersecurity technologies and market trends to identify growth opportunities.
• Establish governance standards for security technologies and service delivery.
• Develop operational plans, workforce strategies, and organizational structures to support growth.
• Serve as a senior escalation point for complex customer and security-related matters.

Skills

Cybersecurity leadership

Security operations

Budget & governance

Executive stakeholder management

Cross-functional collaboration

Education

Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Business Administration, or a related field

Job description

Are you looking for an exciting career in business-to-business technology sales? Visual Edge IT is comprised of talented, driven, and passionate people who work to provide unduplicated service to our internal and external clients. We encourage one another at every level, and our efforts are supported by employee driven, world class benefits that enable us to enjoy our lives outside the office while building fulfilling careers. If you want to work for a company where you can build a career and be part of an amazing team, we would love to hear from you!

Work-Life Balance

Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and a number of paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.

Insurance Benefits

Visual Edge IT offers multiple plans to choose from to fit your individual needs. We offer medical, dental, vision, short term disability, long term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members.

We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.

Visual Edge IT gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee’s contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.

Position:Director, MSP Security

Location: North Canton, OH

Job Id:2268

# of Openings:1

Empowering Businesses. Enabling Success.

At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care.

With more than two decades of experience and a team of skilled technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don’t just solve technology challenges—we create opportunities for success.

Job Summary:

Visual Edge IT is seeking a strategic and results-driven Director, MSP Security to lead and grow our Managed Security Services practice. This executive-level leader will be responsible for driving the vision, strategy, and operational excellence of our security offerings while ensuring scalable, customer-focused security solutions. The ideal candidate brings a combination of cybersecurity leadership, managed services experience, business acumen, and a strong understanding of modern security operations.

Roles and Responsibilities

• Lead the strategic direction and growth of the Managed Security Services practice.
• Drive the development and evolution of security service offerings and capabilities.
• Provide leadership and mentorship to security leaders and technical teams.
• Oversee the performance, scalability, and profitability of managed security services.
• Collaborate with executive leadership to align security initiatives with business objectives.
• Guide Security Operations Center (SOC) strategy and service delivery excellence.
• Evaluate emerging cybersecurity technologies and market trends to identify growth opportunities.
• Establish governance standards for security technologies and service delivery.
• Develop operational plans, workforce strategies, and organizational structures to support growth.
• Serve as a senior escalation point for complex customer and security-related matters.

Required Skills / Experience

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Business Administration, or a related field.
• 8+ years of progressive cybersecurity experience.
• 5+ years of leadership experience managing cybersecurity, managed services, consulting, security operations, or related technical teams.
• Demonstrated experience managing budgets, operational performance, vendor relationships, and service profitability.
• Strong business and financial acumen with the ability to balance technical and customer-focused priorities.
• Experience leading cross-functional initiatives and influencing executive stakeholders.

Preferred Qualifications

• Experience within an MSP or MSSP environment.
• Experience leading or supporting Security Operations Center (SOC) programs.
• Experience supporting regulated industries and compliance-focused security programs.
• Familiarity with cybersecurity frameworks such as NIST, CIS Controls, ISO 27001, or similar standards.
• Experience leading organizational transformation, process improvement, or large-scale technology initiatives.

At Visual Edge IT, we are proud to provide:

Work-Life Balance
Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and nine paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.

Career Path
We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.

Insurance Benefits
We offer multiple plans to choose from to fit your individual needs. We offer medical, HSA, dental, vision, short-term disability, long-term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members.

401(k)
Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee’s contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.