Director, Merchandising Operations

Socket.dev; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Disability coverage

Life insurance

Stock benefits

Job summary

Walmart is seeking a Director, Merchandising Operations to lead strategic plans that optimize inventory management, financial performance, and store operations. You will oversee vendor contracts and cross‑functional initiatives, driving continuous improvement and alignment with company goals while delivering exceptional customer experiences.

You will build talent, manage multiple projects, and ensure compliance with company values.

Qualifications

• Bachelor’s degree in Business Administration, Retail Merchandising, or related field.
• 5 years’ experience in business management, merchandising, or related area or 7 years’ experience; supervisory experience required.
• Strong leadership and cross‑functional collaboration skills.

Responsibilities

• Manage inventory plans by analyzing projections, monitoring performance, and approving markdown strategies to optimize financial outcomes.
• Oversee third‑party vendor relationships, ensuring contract compliance, operational efficiency, and budget adherence.
• Lead execution of business plans by identifying needs, removing obstacles, and aligning resources to meet performance standards.
• Develop and implement merchandising programs and communication initiatives that support store operations and corporate objectives.
• Analyze business objectives and forecasts to inform strategic planning and resource allocation.
• Foster talent development through coaching, mentoring, and succession planning to build a skilled workforce.
• Promote integrity and compliance by modeling company values and maintaining ethical standards.

Skills

Leadership

Merchandising

Operations management

Financial planning & forecasting

Vendor management

Contract negotiation

Project management

Data analysis

Talent development

Integrity & compliance

Education

Bachelor’s degree in Business Administration, Retail Merchandising, or related field

Job description

Position Summary...

The (USA) Director, Merchandising Operations, leads the development and execution of strategic business plans to optimize inventory management, financial performance, and operational efficiency. This role oversees vendor relationships, contract management, and cross-functional initiatives to support merchandising programs and store operations. The Director drives continuous improvement by analyzing business trends, aligning resources, and fostering a culture of accountability and integrity. This position requires strong leadership to manage multiple projects, develop talent, and ensure alignment with company goals while delivering value and exceptional customer experiences.

About the team:

The Wireless Operations team at Walmart leads the execution of wireless activations across stores and online, collaborating with national carriers, service providers, and internal partners. This team focuses on delivering a seamless activation experience by managing performance, resolving operational challenges, and supporting store teams with tools and training. They drive strategic initiatives to enhance Walmart’s custom activation platform, ensuring operational excellence at the intersection of retail, wireless, and technology. The team values strong leadership, operational expertise, and continuous improvement to meet customer and business needs effectively.

What you’ll do...

• Manage inventory plans by analyzing projections, monitoring performance, and approving markdown strategies to optimize financial outcomes.
• Oversee third‑party vendor relationships, ensuring contract compliance, operational efficiency, and budget adherence.
• Lead execution of business plans by identifying needs, removing obstacles, and aligning resources to meet performance standards.
• Develop and implement merchandising programs and communication initiatives that support store operations and corporate objectives.
• Analyze business objectives and forecasts to inform strategic planning and resource allocation.
• Foster talent development through coaching, mentoring, and succession planning to build a skilled workforce.
• Promote integrity and compliance by modeling company values and maintaining ethical standards.

What you’ll bring:

• Proven expertise in merchandising and operations management with strong leadership capabilities.
• Demonstrated experience in financial planning, forecasting, and managing profit and loss responsibilities.
• Ability to develop and execute business strategies aligned with organizational goals and customer needs.
• Skilled in project management, driving cross‑functional initiatives, and removing operational barriers.
• Experience managing vendor relationships, contract negotiations, and operational performance oversight.
• Strong analytical skills to interpret business trends and develop actionable inventory and markdown plans.
• Commitment to fostering continuous learning, talent development, and high‑performing team environments.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment.
• It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, https://one.walmart.com/notices.
• Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities.
• Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates.
• Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, https://www.one.walmart.com.

The annual salary range for this position is $110,000.00 - $220,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Minimum Qualifications: Bachelor’s degree in Business Administration, Retail Merchandising, or related field and 5 years’ experience in business management, merchandising, or related area OR 7 years’ experience in business management, merchandising, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Project ManagementProject Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification

Primary Location...

1700 Se 5th St, Bentonville, AR 72716, United States of America. Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.