Director - MEP Systems

Panthers Partnership; Charlotte (NC); On-site; USD 75,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated Director of MEP Systems to lead the maintenance and operation of their state-of-the-art facilities. This pivotal role involves ensuring the safe and efficient functioning of the physical plant, overseeing a skilled maintenance team, and implementing standard operating procedures. The ideal candidate will have extensive experience in facilities management, particularly in sports or entertainment venues, and a passion for customer service. Join a dynamic environment where your expertise will contribute to memorable events and exceptional guest experiences.

Qualifications

• 7+ years of experience in facilities/building operations for sports venues.
• Extensive knowledge of facility maintenance and environmental systems.
• Proficient in Microsoft Office and CMMS software.

Responsibilities

• Oversee MEP systems and ensure compliance with health and safety standards.
• Lead a high-performing maintenance team and manage budgets.
• Prepare the stadium for events and conduct inspections.

Skills

Facilities Management

Mechanical Systems Knowledge

Electrical Systems Knowledge

Plumbing Systems Knowledge

Customer Service Skills

Leadership Skills

Time Management

Problem-Solving Skills

Education

Bachelor’s Degree in Engineering

20 years of equivalent facilities management experience

Tools

CMMS Software

Microsoft Word

Microsoft Excel

Job description

800 S Mint St, Charlotte, NC 28202, USA Req #1074

Position: Director – MEP Systems

Department: Engineering & Sustainability

Reporting Relationship: Sr. Director – Engineering & Sustainability

Work Schedule: Monday – Friday, 8:30 a.m. – 5:30 p.m. and stadium events which may include nights, weekends, or holidays

Status: Full-Time (Non-exempt)

Position Summary

The Director of MEP Systems reports to the Sr. Director of Engineering & Sustainability and is responsible for the safe, efficient, and reliable physical plant operation and maintenance of Bank of America Stadium and Carolina Panthers practice facilities. Specific areas of responsibility include MEP/FP systems, building management system (BAS), and Computerized Maintenance Management System (CMMS). This position plays a critical role in the development and execution of stadium-wide standard operating procedures as well as compliance with health and safety standards.

Primary Responsibilities

• Provide the highest level of customer service to the Carolina Panthers, Charlotte Football Club, touring artists, partnership clients, and all guests.
• Direct and support a high-performing in-house Mechanical, Electrical, and Plumbing maintenance team.
• Provide leadership to departmental teams operating 24/7.
• Lead scheduling and deployment of maintenance staff for physical plant operations.
• Maintain the budget and manage outside contractors.
• Ensure open communication between engineering, operations, project development, and guest services.
• Recruit and mentor MEP team members.
• Implement standard operating procedures for venue success and mechanical equipment well-being.
• Participate in special projects and other duties as requested.
• Oversee stadium cleaning vendors and ensure quality control.
• Prepare the Stadium for events through inspections and management tasks.
• Self-direct workload to achieve business goals.
• Be an active participant in major stadium and special events.
• Conduct site surveys and visual inspections for maintenance and capital projects.
• Assist with project cost planning and budget adherence.
• Complete weekly payroll for staff and review invoices from third-party partners.
• Facilitate training and career development for team members.
• Coordinate with peers for infrastructure repairs and maintenance.
• Facilitate annual inspections as required by authorities.

Minimum Qualifications

• Minimum 7 years of experience in facilities/building operations and maintenance management for a sports/entertainment venue.
• Bachelor’s Degree in Engineering OR 20 years of equivalent mission-critical facilities management experience.
• Extensive knowledge of facility maintenance, refrigeration systems, and environmental systems.
• Able to operate stadium machinery (training will be provided).
• Recent experience in engineering and maintenance, including technical training in HVAC-R/Electrical/Plumbing.
• Organized, resourceful, detail-oriented, and excellent time management skills.
• Proven team leader with strong analysis skills and financial analysis comfort.
• Available to work evenings, weekends, holidays, and on-call; able to work in variable temperatures and confined spaces.
• Valid driver’s license; able to drive company vehicles; pass pre-employment screens.
• Experience managing an operating budget.
• Proficient in Microsoft Word, Excel, and CMMS software.
• Flexible to work evenings/weekends for events.
• Detail-oriented and forward-thinking.
• Strong interpersonal skills with a customer service focus.

Preferred Qualifications

• NFL and/or MLS venue experience.
• Experience with food and beverage operators and events.
• Experience with 24/7 Software or similar IMS/CMMS solution.

Essential Functions

• Good verbal and written communication skills.
• Works well under pressure while maintaining a positive attitude.
• Ability to work independently with minimal supervision.
• Must be a team player, reliable, and dependable.
• Handle confidential information with care.
• Detail-oriented and able to multi-task effectively.

Physical Requirements

• Standing for extended periods.
• Sitting and working at a desk on a computer.
• Walking throughout the stadium.
• Lift at least 50 pounds.
• This job operates mostly outside and in/around a stadium facility, which may include inclement weather conditions.

Tepper Sports & Entertainment is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.