Director, Membership & Business Development- Washington, DC/Hybrid

The HR Team, Inc.; Washington (District of Columbia); Hybrid; USD 90,000 - 108,000; Full time

Benefits offered by this job

Healthcare

HSA & FSA

Dental

Vision

Life & AD&D

Short- & Long-Term Disability

Matching 401(k)

Paid Holidays

PTO

Education Assistance

Job summary

Washington Area Community Investment Fund (WACIF) seeks a Director to lead the HIVE at the Anacostia Arts Center, driving membership growth, revenue, partnerships, and overall performance. This role integrates operations, business development, and community-building to align with WACIF's mission.

The Director will collaborate with Programs, Lending, Marketing, Development, and Finance to deepen engagement and expand offerings, guiding recruitment, engagement, and retention with an

Qualifications

• Bachelor's degree in business, marketing, communications, real estate management, or related field.
• Minimum of 7 years' experience in coworking space operations or nonprofit/ small business management roles.
• Familiarity with Stripe and Optix or similar coworking management software.
• Experience in Microsoft Office Suite.
• Experience in organizing events.
• Ability to work with diverse stakeholders to form effective partnerships.
• Strong interpersonal, verbal, and written communication skills.
• Excellent organizational and problem-solving abilities.
• Comfort with Audio/Video tech and Internet troubleshooting.
• Occasional evening and weekend hours are required.

Responsibilities

• Drive membership growth, retention, and sales for the HIVE.
• Manage financial performance and reporting for the space.
• Oversee space operations and member experience.
• Foster community building and programming.
• Coordinate events and space rentals related to the HIVE.
• Collaborate cross-functionally with Programs, Lending, Marketing, Development and Finance teams.
• Provide technical assistance and support to entrepreneurs.
• Lead and develop the HIVE team and culture.

Skills

Team leadership

Relationship building

Communication skills

Organizational skills

Problem-solving

Event organization

Multitasking

Audio/Video tech troubleshooting

Education

Bachelor's degree in business, marketing, communications, real estate management, or other relevant fields

Tools

Stripe

Optix

Microsoft Office

Job description

Who We Are

Established in 1987, the Washington Area Community Investment Fund's (WACIF) mission is to increase economic opportunity in communities in the Washington, DC area by investing knowledge, social, and financial capital in low- and moderate-income entrepreneurs. Our mission is driven by three strategic pillars: entrepreneurship, community wealth building, and economic development, and is fulfilled by providing access to capital products and services, and capacity building technical assistance to low- and moderate-income entrepreneurs. WACIF has been continuously certified as a Community Development Financial Institution (CDFI) since 1996, making the organization one of the nation's first CDFIs.

Position Summary

This role will lead operations of the HIVE at a pivotal moment, as the Anacostia Arts Center (AAC) reopens following renovation. The Director will play a critical role in growing the membership, shaping the member experience, and positioning the HIVE for its next phase of growth, and will lead the integration of the HIVE into WACIF's mission.

This role blends operations, business development, community-building, and strategy. The ideal candidate is equally comfortable creating a welcoming, high-quality member experience as well as driving revenue, partnerships, and overall performance of the space.

The Director serves as the primary steward of the coworking space, working cross-functionally with Programs, Lending, Marketing, Development, and Finance teams to ensure members are deeply engaged in WACIF's broader offerings.

This role requires curiosity and an entrepreneurial mindset with a commitment to continuously test, refine, and evolve strategies that strengthen recruitment, engagement, and retention. The Director will manage with a high level of ownership and help shape the future growth and positioning of the HIVE as a key entrepreneurial and community platform within the Anacostia Arts Center.

Essential Duties and Responsibilities

• Membership Growth, Retention & Sales
• Financial Management & Performance Tracking
• Space Operations & Member Experience
• Community Building & Programming
• Events & Space Rentals (HIVE-related)
• Cross-Functional Collaboration
• Technical Assistance & Entrepreneur Support
• Team Leadership & Culture

Qualifications

• Bachelor's degree in business, marketing, communications, real estate management, or other relevant fields.
• Minimum of 7 years' professional experience in one or more of the following areas: coworking space operations, business administration, public administration, non-profit administration, and/or small business management, development, and/or assistance.
• Familiarity with Stripe and Optix or similar payment processing and coworking space management software preferred.
• Experience in Microsoft Office Suite;
• Experience in organizing events;
• Must be a team player, able to work within a team structure, and collaborate with a diverse set of stakeholders to develop effective partnerships;
• Demonstrated skills at building and cultivating strong relationships with key stakeholders, including staff and small business owners;
• Entrepreneurship and/or small business experience preferred;
• Strong interpersonal, verbal, and written communication skills;
• Excellent organizational and problem-solving skills and abilities;
• Comfortable operating and troubleshooting Audio/Video Tech + Internet
• Should be organized, detail-oriented, and a multitasker;
• Occasional evening and weekend hours are required.

Location: Washington D.C. - Hybrid

Salary Range

$90,000 - $108,000

Benefits

• Healthcare
• HSA & FSA
• Dental
• Vision
• Life & AD&D
• Short- & Long-Term Disability
• Matching 401(k)
• Paid Holidays
• PTO
• Education Assistance

Equal Employment Opportunity

WACIF is an equal opportunity employer that values diversity. We consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.