Director, Master Planning, Luxury Division

L'Oreal USA, Inc; Piscataway Township (NJ); Hybrid; USD 127,000 - 184,000; Full time

Benefits offered by this job

Hybrid work policy

Medical, Dental, Vision

401K and Pension

Vacation & Holidays

VIP Shop discounts

Learning & development

Mental health resources

Job summary

L'Oréal USA in Piscataway, NJ seeks a Director of Master Planning for the Luxury Division to lead a team of planners, drive end-to-end supply chain excellence, and align production with S&OP strategies. You will partner with commercial, operations, and finance to optimize inventory, service levels, and capacity across the network.

The role requires 7+ years in a high-performance manufacturing environment, strong leadership, and advanced Excel and SAP skills.

Qualifications

• Bachelor's degree in business/engineering or supply chain discipline preferred.
• MBA desired but not required.
• APICS certification preferred; SAP experience preferred.

Responsibilities

• Lead, mentor, and develop a high-performing planning team focused on service reliability and continuous improvement of the end-to-end supply chain.
• Manage financial routines, including budgets, quarterly trends, and pre-budgets.
• Set and track core performance metrics (e.g., service, plan achievement, WNR, MTBR).
• Drive the service roadmap & strategy for the plant encompassing short, mid & long-term planning.
• Oversee the 12-month rolling production plan, ensuring alignment with S&OP strategies, industrial capacities, and inventory targets.
• Define production parameters, SLAs, and capacity requirements with cross-functional partners (UPs, CM, Quality) to ensure the proper agility & stock continuity end-to-end.
• Lead S&OP partnership & be single point of escalation for issues preventing service level excellence.
• Communicate alerts to senior leadership on both short-term and long-term risks impacting our plan feasibility.
• Oversee external partner performance through regular Business Reviews (QBRs), tracking KPIs such as OTIF and lead times.
• Manage rolling forecast sharing, capacity checks, and prelim/validation planning to ensure reliable execution.
• Act as the primary escalation point for complex supply risks, operational bottlenecks, and disputes with external partners

Skills

Leadership

Multi-tasking

Analytical

Communication

Project management

MS Excel

Business acumen

Strategic thinking

Education

Bachelor's degree

APICS certification

Tools

SAP

Excel

Job description

Job Title:

Director, Master Planning, Luxury Division

Location:

Piscataway, NJ

Who We Are:

At L'Oreal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oreal divisions. We are consumer-oriented, and we act responsibly all along the value chain.

What You Will Do:

This position is responsible for managing a team of MPS and Contract Manufacturing planners in charge of the driving factory production plan.. The Master Planning Director drives operational excellence, end-to-end supply chain alignment, inventory optimization, and service level excellence while setting strategic vision, developing talent, and partnering closely with commercial, operations, and finance stakeholders.

• Lead, mentor, and develop a high-performing planning team focused on service reliability and continuous improvement of the end-to-end supply chain.
• Manage financial routines, including budgets, quarterly trends, and pre-budgets.
• Set and track core performance metrics (e.g., service, plan achievement, WNR, MTBR).
• Drive the service roadmap & strategy for the plant encompassing short, mid & long-term planning.
• Oversee the 12-month rolling production plan, ensuring alignment with S&OP strategies, industrial capacities, and inventory targets.
• Define production parameters, SLAs, and capacity requirements with cross-functional partners (UPs, CM, Quality) to ensure the proper agility & stock continuity end-to-end.
• Lead S&OP partnership & be single point of escalation for issues preventing service level excellence.
• Communicate alerts to senior leadership on both short-term and long-term risks impacting our plan feasibility. Ensure that timely communication is coordinated across all MSC as it relates to different areas (ACs, RMs, MPS etc.)
• Oversee external partner performance through regular Business Reviews (QBRs), tracking KPIs such as OTIF and lead times.
• Manage rolling forecast sharing, capacity checks, and prelim/validation planning to ensure reliable execution.
• Act as the primary escalation point for complex supply risks, operational bottlenecks, and disputes with external partners

What We Are Looking For:

• Bachelor's degree in business/engineering or supply chain Discipline preferred
• MBA desired but not required,
• APICS certification preferred,
• SAP Experience preferred.
• 7+ years of experience in a high-performance manufacturing facility - cosmetics industry preferred.
• APICS, CIPM, or NAPM, CPM certification preferred.
• High MS Excel proficiency (including data analysis, logic testing, pivot tables) a must. Computer skills, to include experience with spreadsheets, presentations, graphics software and database management.
• Must have the ability to handle multiple tasks and priorities simultaneously.
• Must have strong leadership skills with relevant experience in project management, manufacturing practices, and dealing with internal/external customers.
• Must have strong analytical skills.
• Must have strong written and verbal communication skills.
• Ability to interface with all plant and corporate personnel.
• Ability to manage change, provides program management, and achieves results.
• Ability to track production to plan

What's In It For You

• Salary Range: $126,900 - $184,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don't meet every single requirement?

At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description,

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [e-mail]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan:

Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.