Director, Master Planning

L'Oréal; Clark (NJ); On-site; USD 127,000 - 184,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision benefits

Flex time off

VIP access to internal shop

Learning & development opportunities

Job summary

L’Oréal USA is seeking a Master Planning Director to lead a team of MPS planners and drive operational excellence across the OMA footprint. You will guide strategic initiatives, monitor KPIs, and collaborate with divisional leaders to optimize planning, inventory, and service delivery.

The role emphasizes cross-functional partnership, stock continuity, and yearly budgeting within a large consumer products environment, with a focus on delivering value across multiple factories worldwide.

Qualifications

• Bachelor’s degree in related fields (Business, Engineering, Supply Chain).
• 7+ years’ experience in a high-performance manufacturing facility – consumer products industry preferred
• Prior people management experience
• Excellent communication and organizational skills

Responsibilities

• Team Management: Provide direct leadership, coaching, and performance management for a team of MPS planners and planning, fostering a high-performance, continuous-improvement culture.
• Build Functional Success: Build the strategic frame with the Leadership Committee as well as direct reports to drive MPS functional success and expertise.
• Collaborate on Organizational Priorities: Contribute to weekly/monthly meetings with OMA Divisional directors to define MSC organizational priorities and roadmap/OGSM execution, while representing OMA (and its objectives) in MPS strategic forums with NOE and internal factories.
• Influence Simplification Strategy: Influence the simplification strategy across the GBSC heads and DOs to deliver the right units for OMA.
• Drive Strategic Initiatives: Continuously drive strategic initiatives and the future vision for your team and OMA (project facilitation and coaching), while influencing peers and cross-functional partners.
• Resolve Operational Bottlenecks: Ensure the team defines ways to improve recovery on top service offenders, identifies areas of opportunity, and deploys creative solutions to resolve operational bottlenecks in partnership with external partners such as head of GBSC and sourcing.
• Team Recognition: Utilize existing forums to showcase team efforts and progress, reinforcing correct behaviors.
• Partner on R4G roadmap: Ensure adherence to hero and reactivity updates within the MPS community, guiding them to partner internally and externally to drive the R4G program within OMA.
• Drive Scorecard Excellence: Drive divisional scorecard excellence within external manufacturing in MPS teams for MSC and finance KPIs, influencing partnerships with cross-functional teams (such as quality, division, and finance leads, PIM, sourcing, GBSC, etc.).
• Oversee Financial and Plan Analysis: Ensure monthly financial analysis on plant-validated units compared to M-1, Budget, and Trends is performed by MPS planners, providing feedback and coaching to deliver the message to leadership and finance. Collaborating with division leads to gaining a deeper business understanding and deliver plan accuracy and best practices.
• Maintain Stock Continuity: Responsible for ensuring measures are in place to maintain end-to-end stock continuity of the OMA catalog (from Launch to Basic) during reformulations or product changes).
• Manage Inventory Targets: Partner with divisional directors to deliver E&O and destruction targets by division, ensuring MPS planners anticipate risks and drive root-cause analysis for E&O reduction (e.g., FG MOQ vs. AC MOQ, FG MOQ vs. Demand, etc.).
• Deliver S05 Financial Presentations: Present YTD results, as well as YTG trends and risks, for the OMA production plan and units at the monthly S05 Finance meeting
• Lead Yearly Budget Process: Ensure the success of the yearly budget process in terms of execution (FG, MOQ, MD), analysis, and timeline creation with the MPS, planning community, and MDM.
• Lead Service Governance: Ensure the MPS team is leading service governance on top service offenders, identifying areas of opportunity, deploying creative solutions to resolve operational bottlenecks, tracking low-stock Finished Goods for production dates and releases, and holding cross-functional partners accountable for their deliveries.

Skills

Team management

Strategic collaboration

Problem solving

Influencing & negotiation

Excel proficiency

Education

Bachelor’s degree in Business/Engineering/Supply Chain

Tools

Excel

PowerPoint

Teams

Outlook

Job description

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain. Come join our dynamic team!

What You Will Learn

This position is responsible for managing a team of MPS planners in charge of driving 30% of the zone units with a total of 400mu across 4 divisions and around $ 2.1Bi yearly in net sales contribution. The master planning director is meant to drive Operational excellence to deliver OMA core KPIs while partnering with the divisional directors & head of functions for efficiencies & success of OMA’s footprint globally.

• Team Management: Provide direct leadership, coaching, and performance management for a team of MPS planners and planning, fostering a high-performance, continuous-improvement culture.
• Build Functional Success: Build the strategic frame with the Leadership Committee as well as direct reports to drive MPS functional success and expertise.
• Collaborate on Organizational Priorities: Contribute to weekly/monthly meetings with OMA Divisional directors to define MSC organizational priorities and roadmap/OGSM execution, while representing OMA (and its objectives) in MPS strategic forums with NOE and internal factories.
• Influence Simplification Strategy: Influence the simplification strategy across the GBSC heads and DOs to deliver the right units for OMA.
• Drive Strategic Initiatives: Continuously drive strategic initiatives and the future vision for your team and OMA (project facilitation and coaching), while influencing peers and cross-functional partners.
• Resolve Operational Bottlenecks: Ensure the team defines ways to improve recovery on top service offenders, identifies areas of opportunity, and deploys creative solutions to resolve operational bottlenecks in partnership with external partners such as head of GBSC and sourcing.
• Team Recognition: Utilize existing forums to showcase team efforts and progress, reinforcing correct behaviors.
• Partner on R4G roadmap: Ensure adherence to hero and reactivity updates within the MPS community, guiding them to partner internally and externally to drive the R4G program within OMA.
• Drive Scorecard Excellence: Drive divisional scorecard excellence within external manufacturing in MPS teams for MSC and finance KPIs, influencing partnerships with cross-functional teams (such as quality, division, and finance leads, PIM, sourcing, GBSC, etc.).
• Oversee Financial and Plan Analysis: Ensure monthly financial analysis on plant-validated units compared to M-1, Budget, and Trends is performed by MPS planners, providing feedback and coaching to deliver the message to leadership and finance. Collaborating with division leads to gaining a deeper business understanding and deliver plan accuracy and best practices.
• Maintain Stock Continuity: Responsible for ensuring measures are in place to maintain end-to-end stock continuity of the OMA catalog (from Launch to Basic) during reformulations or product changes.
• Manage Inventory Targets: Partner with divisional directors to deliver E&O and destruction targets by division, ensuring MPS planners anticipate risks and drive root-cause analysis for E&O reduction (e.g., FG MOQ vs. AC MOQ, FG MOQ vs. Demand, etc.).
• Deliver S05 Financial Presentations: Present YTD results, as well as YTG trends and risks, for the OMA production plan and units at the monthly S05 Finance meeting
• Lead Yearly Budget Process: Ensure the success of the yearly budget process in terms of execution (FG, MOQ, MD), analysis, and timeline creation with the MPS, planning community, and MDM.
• Lead Service Governance: Ensure the MPS team is leading service governance on top service offenders, identifying areas of opportunity, deploying creative solutions to resolve operational bottlenecks, tracking low-stock Finished Goods for production dates and releases, and holding cross-functional partners accountable for their deliveries.

Required Qualifications

What We Are Looking For:

• Bachelor’s degree in related fields (Business, Engineering, Supply Chain)
• 7+ years’ experience in a high-performance manufacturing facility – consumer products industry preferred
• Prior people management experience

Technical / Professional

• Comfortable managing conflict, problem solving, influencing, and negotiating.
• Strive in working in a high paste environment.
• Excellent communication skills (written & verbal), to be able to effectively communicate with all levels of the organization and our suppliers. This includes large audiences, presentations, emails, conference calls, brainstorming sessions, and one on ones.
• Exceptional organizational skills to manage the documentation, materials, and complexity.
• Approximately 10% travel requirement.
• Excellent computer skills with advanced proficiency in Excel, PowerPoint, Teams, and Outlook
• Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role
• Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.

Preferred Qualifications

• APICS, CIPM, or NAPM, CPM certification preferred.

What’s In It For You

• Salary Range: $126,900 -$184,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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