Director Market Planning – Mid-Market Accounts, Fraud & Identity (Remote US)

RELX; United States; Remote; USD 116,000 - 216,000; Full time

Job summary

A global data analytics company is hiring a strategic role within their Fraud & Identity Market Planning team, focusing on growth for US mid-market accounts. Candidates should have a BS degree and at least 5 years of related experience. Key responsibilities include coordinating tactical direction, identifying market requirements, and managing customer needs across the fraud and identity solutions journey. The role offers a competitive salary and comprehensive benefits.

Benefits

Annual incentive bonus

Comprehensive health benefits

Retirement programs

Wellbeing programs

Qualifications

• Minimum of 5+ years related technical and professional experience.
• Ability to work within a cross-functional organization.

Responsibilities

• Coordinate the strategic and tactical direction for fraud & identity mid-market accounts.
• Identify regional market and regulatory requirements for Fraud & Identity solutions.
• Understand customer needs around Fraud & Identity to address the customer journey.
• Coordinate with marketing and sales teams on delivery approach.
• Accountable for adoption and regional revenue management.

Skills

Business acumen

Strategic planning

Leadership

Interpersonal skills

Quantitative analytical abilities

Communication skills

Education

BS or equivalent educational achievement

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

About our Team

This role is within the Fraud & Identity Market Planning team, responsible for leading and driving product strategy, customer migrations and new acquisition integrations initiatives.

About the Role

As part of the Global Customer Segments Team within Fraud & Identity Market Planning, this position within the North American Market (NAM) will focus on growth for US mid-market accounts.

Responsibilities

• Works with cross-functional organizations to coordinate the strategic and tactical direction for fraud & identity mid-market accounts and provides regional competitive intelligence.
• Identifies regional market and regulatory requirements for Fraud & Identity solutions.
• Understands customer needs around Fraud & Identity to address all aspects of the customer journey, including coordination of regional customer roundtables and voice of customer activities.
• Able to identify customer needs, including messaging to mid-market customers and adjustments to pricing based on regional trends.
• Proactively identifies key solution delivery requirements for fraud and identity solutions and coordinates with marketing and sales teams on delivery approach and go to market activities.
• Ensures the proper execution of strategy by facilitating communication and alignment with Marketing and Sales teams for key accounts and provides in-region feedback on market urgency and timing.
• Identify use cases and coordinate case studies with Marketing to illustrate successful examples and drive Fraud & Identity regional thought leadership.
• Accountable for adoption and regional revenue management.

Requirements

• Requires a BS or equivalent educational achievement.
• Requires a minimum of 5+ years related technical and professional experience.
• Skills required include business acumen, strategic planning, organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities and outstanding communication skills.
• The ability to work effectively within a cross functional organization and experience developing strategic product roadmaps.

Benefits and Compensation

U.S. National Base Pay Range: $116,000 - $215,500. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We offer comprehensive benefits, including health, retirement, and wellbeing programs.

Equal Opportunity Employer

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

EEO Statement

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know.