Director Market Planning – Mid-Market Accounts, Fraud & Identity (Remote US)

Lexis Nexis; Columbus (OH); Remote; USD 110,000 - 205,000; Full time

Job summary

A leading risk management partner is seeking an experienced professional to drive product strategy and customer integration initiatives for fraud and identity solutions within mid-market accounts. Focused on strategic planning and customer engagement, the ideal candidate will possess a minimum of 5 years of relevant experience and strong leadership abilities. Competitive compensation and comprehensive benefits are offered.

Benefits

Health Benefits: Comprehensive multi-carrier program

Retirement Benefits: 401(k) with match

Wellbeing: Wellness platform with incentives

Short-and-Long Term Disability

Family Benefits: bonding and care leaves

Paid Time Off

Qualifications

• Requires a minimum of 5+ years related technical and professional experience.
• Ability to work effectively within a cross-functional organization.
• Experience in developing strategic product roadmaps.

Responsibilities

• Coordinate strategic and tactical direction for mid-market accounts.
• Identify regional market and regulatory requirements for solutions.
• Understand customer needs to address all aspects of the customer journey.
• Ensure proper execution of strategy by aligning with marketing and sales teams.
• Accountable for adoption and regional revenue management.

Skills

Business acumen

Strategic planning

Leadership

Outstanding communication skills

Quantitative analytical abilities

Education

BS or equivalent educational achievement

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About our Team

This role is within the Fraud & Identity Market Planning team, responsible for leading and driving product strategy, customer migrations and new acquisition integrations initiatives.

About the Role

As part of the Global Customer Segments Team within Fraud & Identity Market Planning, this position within the North American Market (NAM) will focus on growth for US mid-market accounts.

Responsibilities

• Works with cross-functional organizations to coordinate the strategic and tactical direction for fraud & identity mid-market accounts and provides regional competitive intelligence.
• Identifies regional market and regulatory requirements for Fraud & Identity solutions.
• Understands customer needs around Fraud & Identity to address all aspects of the customer journey, including coordination of regional customer roundtables and voice of customer activities.
• Able to identify customer needs, including messaging to mid-market customers and adjustments to pricing based on regional trends.
• Proactively identifies key solution delivery requirements for fraud and identity solutions and coordinates with marketing and sales teams on delivery approach and go to market activities.
• Ensures the proper execution of strategy by facilitating communication and alignment with Marketing and Sales teams for key accounts and provides in-region feedback on market urgency and timing.
• Identify use cases and coordinate case studies with Marketing to illustrate successful examples and drive Fraud & Identity regional thought leadership.
• Accountable for adoption and regional revenue management.

Requirements

• Requires a BS or equivalent educational achievement.
• Requires a minimum of 5+ years related technical and professional experience.
• Skills required include business acumen, strategic planning, organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities and outstanding communication skills.
• The ability to work effectively within a cross functional organization and experience developing strategic product roadmaps.

U.S. National Base Pay Range: $116,000 - $215,500. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $116,000 - $215,500. Base Pay Range for IL is $121,800 - $226,400. Base Pay Range for Chicago, IL is $127,600 - $237,100. Base Pay Range for MD is $121,800 - $226,400. Base Pay Range for NY is $127,600 - $237,100. Base Pay Range for New York City is $133,300 - $247,900. Base Pay Range for Rochester, NY is $110,200 - $204,700. Base Pay Range for OH is $110,200 - $204,700. This job is eligible for an annual incentive bonus. Application deadline is 11/30/2025.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.