Director Market Planning – Mid-Market Accounts, Fraud & Identity (Remote US)

RELX; Alpharetta (GA); Remote; USD 116,000 - 216,000; Full time

Job summary

A global information and analytics company is seeking a candidate for their Fraud & Identity Market Planning team in Alpharetta, GA. This role involves coordinating strategic directions for mid-market accounts and understanding customer needs regarding fraud and identity solutions. Candidates should possess a BS and 5+ years of relevant experience. The company offers competitive compensation, with a base pay range of $116,000 - $215,500, and comprehensive benefits including health and retirement programs.

Benefits

Annual incentive bonus

Comprehensive benefits programs

Qualifications

• 5+ years related technical and professional experience required.
• Ability to work within a cross-functional organization.
• Experience developing strategic product roadmaps.

Responsibilities

• Coordinate strategic direction for mid-market accounts.
• Identify market and regulatory requirements for solutions.
• Understand customer needs for fraud and identity.
• Identify customer messaging and pricing adjustments.
• Facilitate communication with marketing and sales teams.
• Identify use cases and coordinate case studies.

Skills

Business acumen

Strategic planning

Organizational assessment

Leadership skills

Quantitative analytical abilities

Communication skills

Education

BS or equivalent

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

About our Team

This role is within the Fraud & Identity Market Planning team, responsible for leading and driving product strategy, customer migrations and new acquisition integrations initiatives.

About the Role

As part of the Global Customer Segments Team within Fraud & Identity Market Planning, this position within the North American Market (NAM) will focus on growth for US mid-market accounts.

Responsibilities

• Works with cross-functional organizations to coordinate the strategic and tactical direction for fraud & identity mid-market accounts and provides regional competitive intelligence.
• Identifies regional market and regulatory requirements for Fraud & Identity solutions.
• Understands customer needs around Fraud & Identity to address all aspects of the customer journey, including coordination of regional customer roundtables and voice of customer activities.
• Able to identify customer needs, including messaging to mid-market customers and adjustments to pricing based on regional trends.
• Proactively identifies key solution delivery requirements for fraud and identity solutions and coordinates with marketing and sales teams on delivery approach and go to market activities.
• Ensures the proper execution of strategy by facilitating communication and alignment with Marketing and Sales teams for key accounts and provides in-region feedback on market urgency and timing.
• Identify use cases and coordinate case studies with Marketing to illustrate successful examples and drive Fraud & Identity regional thought leadership.
• Accountable for adoption and regional revenue management.

Requirements

• Requires a BS or equivalent educational achievement.
• Requires a minimum of 5+ years related technical and professional experience.
• Skills required include business acumen, strategic planning, organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities and outstanding communication skills.
• The ability to work effectively within a cross functional organization and experience developing strategic product roadmaps.

Benefits and Compensation

U.S. National Base Pay Range: $116,000 - $215,500. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We offer comprehensive benefits, including health, retirement, and wellbeing programs.

Equal Opportunity Employer

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

EEO Statement

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know.