Director, Market Intelligence

CMSPI; Atlanta (GA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Healthcare coverage

Dental & vision

HSAs/FSAs

401(k) match

Job summary

CMSPI is seeking a Director, Market Intelligence in Atlanta, GA. This senior leader will shape CMSPI’s client-facing market intelligence agenda and translate data, expertise, and commercial judgment into practical guidance for large merchants, blending payments expertise with visible internal and external responsibilities.

The role requires credibility with senior clients and stakeholders, ability to lead a small team, and collaboration with product, data, partnerships, sales, and leadership to

Qualifications

• Senior-level payments/fintech experience and leadership.
• Ability to connect market, regulatory, technology, network trends to client implications.
• Experience guiding a small team or cross-functional group.
• Credibility with senior clients and internal stakeholders.
• Strong communication, storytelling, and thought-leadership skills.

Responsibilities

• Shape CMSPI’s market agenda and prioritize industry developments, risks, opportunities, and innovations.
• Turn market signals into clear points of view, client education, and practical guidance.
• Bring market intelligence into executive briefings, client education, renewals, and sales meetings.
• Represent CMSPI in senior client discussions, events, and external forums.
• Collaborate with Product, Data, Partnerships, Sales, Delivery, Marketing, and Leadership.
• Lead a small team producing timely, useful intelligence for clients and account teams.
• Triage demand, escalate priorities, and scale work where appropriate.

Skills

Payments experience

Fintech

Merchant acquiring

Card networks

Issuing

Payment operations

Payments consulting

Market intelligence

Strategy

Communication

Storytelling

Thought leadership

Commercial judgment

Curiosity

Stakeholder credibility

Tools

Databricks

Job description

Director, Market Intelligence

ReportingTo:VP, Global Ecosystem Strategy (Within CMSPI’s Consulting Solutions function)

Location:Atlanta, GA (Hybrid - 3 days a week onsite)

Payments is moving quickly, and it can be hard for even the largest merchants to know which changes really matter. CMSPI helps clients cut through the noise, understand what is happening in the market, and decide where to focus next.

We’relooking for a senior payments leaderwho enjoys making complex topics useful. In this role,you’llshapeCMSPI’sclient-facing Market Intelligence agenda and turnourexpertise, data, technology, and commercial judgment into practical guidance for some of the world’s largestmerchants. This role is for someone who wants to do more than track industry news or produce reports. We are looking for a credible, commercially minded payments expert who can explain why developments matter, what choices they create for clients, and how CMSPI can help clients act with confidence. It is a strong fit for someone who wants to combine deep payments expertise with a visible internal and external role.

About CMSPI

CMSPI is a global payments consultancythat works withleading merchantstoimprove payment performance, reduce cost, andmake better decisions in acomplex paymentsmarket. Our work combines deepconsultingexpertisewith proprietary data, analytics, and technology-givingclientstheinsightand support they needtomove from knowing there is a problem to knowing what to do about it.

Whatyou'lldo

• Shape CMSPI’s market agenda:Identifyand prioritise the industry developments, risks, opportunities, and innovations that CMSPI should lead on. Turn early market signals into clear points of view, client education, and practical guidance on where merchants should pay attention, make decisions, ortake action

• Turn market developments, proprietary data, benchmarks, and platform insights into briefings, education materials, client-ready narratives, and clear points of view

• Bring Market Intelligence into executive briefings, strategic reviews, merchant education, renewals, sales meetings, and growth conversationswithpriorityclients

• Represent CMSPI in senior client discussions, industry events, conferences, webinars, blogs, marketing activity, and external forums

• Work closely with Product, Data, Partnerships, Sales, Delivery, Marketing, and leadership so Market Intelligence is connected to how CMSPI builds, sells, and delivers value

• Work in close partnership with the Solutions team leadership, our go-to-market team, and our Chief Economist toalign perspectives and ensure ownership over key initiatives

• Guidea small,accountable team producingtimely, useful, and repeatable intelligence that clients and account teams canactually use
• Triage demand and focus effort: Prioritize requests from clients and account leads, deciding what should be escalated, what can be scaled through the team, and where Market Intelligence can create the most value

Why CMSPI

CMSPI exists to help make the payments ecosystem more innovative, competitive, and transparent.We’vebuilt a unique position as one of the premier trusted advisors to many of the world’s largest organizations, giving our teams the opportunity to work on questions that shape how major merchants understand and improve payments.

You’llalso havea strong foundationto build from, combining bothexpertise, partnerships, and technology. CMSPI’s technology, data, and analytics platformbringstogether scale and depth that can help turn market change into intelligence clients cannot get anywhere else, including:

• Over 87 billion transactions(and growing), amounting to trillions of USD in consumer spend

• Telemetry on 1 in7U.S. card transactions

• Paymentsperformance data from over 50% of Fortune 500 merchants

• A Databricks-backed platform supporting scalable insight development and more advanced intelligence products

If you enjoy making sense of a fast-moving market and helping clients decide what to do next,we’dlove to hear from you.

Whatwe'relooking for

• Senior-level experience in payments, fintech, merchantacquiring, card networks, issuing, payment operations, payments consulting, market intelligence, strategy, or a related field

• A strongunderstandingof thepaymentsecosystem, with the ability to connect market, regulatory, technology, network, issuer, acquirer, and merchant trendstopracticalclientimplications

• Experience setting priorities, guiding work, and helping a small team or cross-functional group produce strong, useful output

• Credibility with senior client, industry, and internal stakeholders, including confidence in client meetings, sales conversations, events, and market forums

• Strong communication, storytelling, and thought-leadership skills, with the ability to make complex market change clear, relevant, and actionable

• Commercial judgment, curiosity, anda genuine interest in helpingclients and colleagues understand what is changing and what to do next

• Comprehensive, payments industry training by in-house and industry expert
• Personal and professional learning opportunities and growth experiences aligned with your career aspirations.
• 100% healthcare coverage for employees and low-cost dental and vision options
• Health Savings Account, Flexible Savings Account, and Commuter Benefit options
• 401(k) retirement plan with company match up to 5% after 90 days of employment
• Annual company bonus plan based on company & individual performance
• Quarterly values award for all employees - with a financial prize
• Regular companywide socials and team building events
• 15 vacation days, 5 sick days, 8 paid company holidays, and discretionary office closure during the holiday season