Director- Manufacturing Quality (Germantown) TK Elevator Corporation

thyssenkrupp Elevator; Germantown (TN); Hybrid; USD 100,000 - 135,000; Full time

Job summary

A leading company in the manufacturing sector is seeking a Director of Manufacturing Quality in Germantown, TN. The role involves enhancing product flow and quality processes, driving a culture of quality, and ensuring customer satisfaction. With a focus on systemic improvements in logistics and order management, the candidate should have extensive experience, a relevant engineering degree, and certifications in quality management.

Qualifications

• 8-10 years of experience in diversified industrial and/or services space.
• Six Sigma Certification (Green Belt or Black Belt), CQE preferred.
• Knowledge of ISO 9000 is a plus.

Responsibilities

• Complete evaluation of supplier product quality processes.
• Drive reduction of production defects through corrective actions.
• Lead meetings to promote quality processes.

Skills

Problem Solving

Effective Communications

Flexibility and Adaptability

Customer Focus

Education

Bachelor’s degree in Engineering

Master's degree

Job description

Director- Manufacturing Quality (Germantown)

What we expect

The first 3 letters in workplace are Y-O-U!

TK Elevator is currently seeking an experienced Director- Manufacturing Quality located in Germantown, TN.

Responsible for the creation and implementationand execution of systemic processes to improve the flow of product and information between supplied products, factory
produced product, product configuration, order management, and multiple distribution facilities ensuring that correct product is delivered to the work sites as requested, on time, and efficiently

ESSENTIAL JOB FUNCTIONS:

• Complete evaluation of the processes in place that address supplier product quality including timely delivery, specification compliance, supplier communication, and component performance. Upon completion of the evaluation candidate is expected to develop new processes and / or modify
  current process to address systemic defects.
• Assess all processes in place to improve the accuracy of the order management functions including the field ordering, product configuration and warranty processing. Once assessment is completed the candidate is expected to address
  gaps in current procedures or create and implement missing procedures that address the current systemic defects.
• Driving reduction of production generated defects through the implementation of corrective and preventive actions to address all facets of the production process including but not limited to process modification, addition of procedures, operator
  training, and documentation creation.
• Identify and address root causes of the systemic defects in the logistics process for product delivery including packaging, transport, storage, and delivery to the job site
• Lead regularly scheduled company meetings for representation, promotion and betterment of quality processes.
• Drive a strong Quality culture in which Quality is a competitive advantage through efficient / effective actions resulting in a holistic customer focused team that thrives on the success of the customer.

Who we are looking for

EDUCATION & EXPERIENCE:

• 8-10 years of experience in diversified industrial and / or services
  space
• Bachelor’s degree in Engineering or a related technical discipline
• Master's degree is preferred but not required
• Six Sigma Certification (Green Belt or Black Belt), Certified Quality Engineer (CQE) – from ASQ, Lean Manufacturing Certification, preferred
• Quality/Technical Skills – Experience with lean six sigma, quality planning, training, system auditing, root cause analysis / corrective action implementation, ensuring adherence to customer requirements and meeting cost of quality goals. Knowledge of ISO 9000 is a plus.
• Customer Focus - Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.
• Problem Solving - Skilled at creating and leading quality processes, metrics and improvement methodologies. Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
• Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors; ability to effectively navigate formal and informal communication and decision-making channels.
• Flexibility and Adaptability - Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed. Knowledge of and ability to align the organization's people and culture with changes in business strategy, organizational structure, technology and business processes.
• Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Coaching Others - Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness. Proven track record of successfully attracting, developing and managing quality professionals in a team environment, driving success across a large business.

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevatoror call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Job details

Posting date: 2025/05/21

Experience level: Executive

Type of contract:

Type of contract: Permanent, Full Time

Work mode: Hybrid

Job field:

Job field: Production and Manufacturing

Job number:

Job number: US_901745_ET_TKELECP12203

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.