Director - Major Account Manager

GLOBALFOUNDRIES U.S. INC.; California (MO); On-site; USD 160,000 - 257,000; Full time

Job summary

GlobalFoundries U.S. INC. is seeking a Director, Major Account Manager to be the senior relationship owner for our major customer base.

You will engage executive stakeholders, map technology roadmaps to GF capabilities, and drive growth while balancing near- and long-term partnerships. Leading cross-functional teams across GF’s technology, business, and operations units, you will own negotiations, renewals, demand planning, and quarterly reviews to ensure supply, profitability, and customer

Qualifications

• Bachelor’s degree in Engineering, Business, or related field; MBA preferred.
• 12–15+ years in semiconductor/mobile with customer-facing leadership.
• Proven track record in executive relationships and large-scale contracts.
• Knowledge of semiconductor manufacturing, cloud infra, and networking trends.
• Exceptional communication, negotiation, and executive presence; global matrix work capability.

Responsibilities

• Act as the primary executive point of contact for hyperscale and networking accounts.
• Translate customer strategies into account plans aligning GF capabilities with customer needs.
• Drive customer advocacy by ensuring GF’s technology and roadmaps support growth.
• Own the P&L, driving sustainable revenue growth and profitability.
• Lead strategic deal negotiations, contract renewals, and business reviews at the executive level.
• Identify new opportunities at customer and ecosystems to expand GF’s footprint.
• Partner with GF’s technology, business unit, and operations teams to meet customer needs.
• Shape GF’s go-to-market strategy by bringing customer insights into the organization.
• Represent GF at customer forums, industry conferences, and alignment sessions.
• Ensure flawless execution of supply commitments, demand planning, and quality performance.
• Lead quarterly and annual business reviews with transparency and accountability.
• Proactively identify risks and escape internally to ensure continuity of supply and satisfaction.

Skills

Executive leadership

Strategic planning

Contract negotiations

Communication

Customer relationship management

Cross-functional collaboration

Education

Bachelor's degree

MBA

Master's degree

Job description

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role

The Director, Major Account Manager will be the senior relationship owner for GF’s major customer. This role requires a dynamic, customer-centric leader who can engage directly with executive stakeholders, deeply understand customer technology roadmaps, and drive GF’s positioning as a strategic partner. The Director will be accountable for business growth, customer satisfaction, and long-term strategic alignment, balancing near-term revenue objectives with long-term partnership development.

Essential Responsibilities

Act as the primary executive point of contact for hyperscale and networking accounts, developing trusted relationships with C-level and senior stakeholders. Translate customer strategies into actionable account plans that align GF capabilities with customer needs. Drive customer advocacy by ensuring GF’s technology and operational roadmaps support customer growth and innovation. Own the P&L responsibility, driving sustainable revenue growth and profitability. Lead strategic deal negotiations, contract renewals, and business reviews at the executive level. Identify new opportunities at customer and the ecosystems to expand GF’s footprint. Partner closely with GF’s technology, business unit, and operations teams to ensure delivery of solutions that meet customer technical and commercial expectations. Shape GF’s go-to-market strategy by bringing customer insights back into the organization. Represent GF at key customer forums, industry conferences, and strategic alignment sessions. Ensure flawless execution of supply commitments, demand planning, and quality performance. Lead quarterly and annual business reviews, providing transparency and accountability to both GF and customer executives. Proactively identify risks and escape internally to ensure continuity of supply and customer satisfaction.

Other Responsibilities

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements, and programs. Other duties as assigned by manager.

Required Qualifications

Bachelor’s degree in Engineering, Business, or related field; MBA preferred. 12–15+ years of experience in the semiconductor, mobile, with significant focus on customer-facing commercial leadership. Proven track record of building and sustaining executive-level relationships within at major mobile companies. Strong experience with large-scale contract negotiations and revenue growth strategies. Deep knowledge of semiconductor manufacturing processes, cloud infrastructure, and networking technology trends. Exceptional communication, negotiation, and executive presence skills. Ability to work seamlessly in a global, matrixed organization.

Preferred Qualifications

Education – Master’s degree in Business Administration, Engineering or related field. Experience – 15 years of progressive Sales Operations or Sales experience within the Semiconductor industry.

Expected Salary Range

Expected Salary Range $160,400.00 - $257,200.00 The exact Salary will be determined based on qualifications, experience and location.

Accommodation

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Equal Opportunity Statement

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential.

GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people.

Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law We shape what's essential At GlobalFoundries you will find a vibrant work environment where collaboration and innovation thrive.

Our diverse and global team shares a culture of respect and inclusivity, representing the best in the industry.

We celebrate success together and are united by our dedication to excellence and our desire to improve and empower the world.