Director, Learning Products

Fidelity Investments Inc.; Westlake (TX); On-site; USD 170,000 - 260,000; Full time

Job summary

Fidelity Investments, Westlake, TX, seeks a Director, Learning Products to lead the design, development and delivery of innovative learning solutions. You’ll drive a product-oriented approach to learning, align stakeholders, and manage a team of learning designers to improve performance outcomes.

The role requires strong leadership, strategic thinking, data-driven decision making, and experience translating business goals into compelling learner experiences in a complex financial services

Qualifications

• Exceptional communication and collaboration skills across creative, technical, and business teams.
• Strong analytical mindset; comfortable using data to drive decisions and measure impact.
• Solid understanding of user experience principles and content design.
• Ability to operate in a developing model, helping define ways of working, decision rights and measures of success.

Responsibilities

• Lead the design, development, and delivery of learning solutions.
• Translate business strategy into impactful learning experiences and outcomes.
• Oversee a team of learning designers and coordinate with stakeholders.
• Drive exploration and evaluation of emerging learning design technologies.

Skills

Communication

Cross-functional collaboration

Data-driven decision making

UX/content design

Stakeholder alignment

Product management

Learning design

Education

Master's degree preferred

Bachelor's degree with equivalent work experience

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

Are you passionate about shaping the future of learning? As the Director, Learning Products for Fidelity Brokerage, you will lead the design, development, and delivery of innovative learning solutions that empower associates to thrive in a rapidly evolving environment. This role is critical to advancing Fidelity Brokerage’s shift toward a more product-oriented approach to learning and performance outcomes!

The Expertise and Skills you Bring

• Exceptional communication and collaboration skills across creative, technical, and business teams.
• Strong analytical mindset; comfortable using data to drive decisions and measure impact.
• Strong organizational and interpersonal skills for strategic discussions and stakeholder alignment.
• Solid understanding of user experience principles and content design.
• Ability to operate in a developing model, helping define ways of working, decision rights and measures of success.
• Ability to balance multiple workstreams and dependencies while focusing on outcomes.
• Comfort with ambiguity and making thoughtful trade-offs between user needs, business goals, and technical constraints.
• Passion for creating meaningful, consumer-facing learning experiences.
• Master’s degree preferred or bachelor’s degree with equivalent work experience in business, education, or organizational development
• 10 years in strategic learning solutions; professional services or consulting preferred.
• Product management or user experience design knowledge preferred.
• Proven ability to lead large, complex, multi-team initiatives with diverse stakeholders.

The Director, Learning Products serves as the product owner for a portfolio of innovative learning solutions supporting Fidelity Brokerage. This role is responsible for translating business strategy into impactful learning experiences, leading a team of learning designers, and driving the exploration, implementation, and evaluation of emerging learning design experiences and technologies.

The Team
The Brokerage Talent and Learning Team partners across the organization working in collaboration with Line HR to support and drive priorities in alignment with the business needs. Additionally, the team engages closely with the Talent, Learning and D&I Enterprise teams to collaborate on the design of Enterprise initiatives and the implementation of all strategies and programs into the Brokerage organization.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Human Resources

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.