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Join a mission-driven financial organization as the Director of Learning and Development, leading strategic growth and enhancing the associate experience. This hybrid role focuses on developing and overseeing training programs, fostering a high-quality service environment while impacting the community positively.
Santa Ana, CA (Hybrid : Tues-Thurs in Office, Mon & Fri Remote)
At Orange County's Credit Union , we don't just provide financial services-we build lasting relationships and strengthen our community. With over 85 years of success, $2.5+ billion in assets, and 140,000+ members, we are proud to be a financial partner that puts people first. Our commitment to workplace excellence has earned us the Peter Barron Stark Award for highest associate satisfaction, and we're looking for a visionary leader to join our team and drive strategic growth.
About the Role : Drives the organization's learning and development programs with some direction, provides leadership and expertise to elevate performance levels by developing, managing and implementing credit union wide learning and development programs to enhance member service and efficiencies. The Director, Learning & Development serves as the expert resource regarding methodologies, assessments and measurement tools with the purpose of ensuring a well-trained and knowledgeable staff, supporting the credit union's growth and stability to help the credit union meet its' established strategic objectives. Works closely with Senior Manager, Human Resources to create a cohesive approach towards excellence in both Learning and Development and Human Resources and create a synergistic environment for the entire Associate Experience team. Must have working knowledge of Human Resource's principles and legalities as the goal is for a more unified team driving company initiatives and improvement of our culture. Drives and maintains a high level of service quality and improvement of the associate experience. Interfaces with all Associates in a high energy, enthusiastic, positive and professional manner.
Scope :
Develops, implements, and supervises the Credit Union's Learning Organization culture
through various training and incentive programs. Ensures that a well-rounded curriculum of leadership excellence, service, operational, technical, sales and professional development is offered.
Drive leadership programs that address the needs of leaders at all levels and creates paths for high potentials. Works with all teams to establish leadership core competencies in all human resource and learning and development work.
Leadership & Strategic Oversight
What We're Looking For :
Why Join Us?
Monetary Growth :
Time Off :
We perform thorough background and credit check. EOE