Director Laboratory Services - West Region

Atrium Health; North Wilkesboro (NC); Hybrid; USD 81,000 - 122,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Retirement plan

Job summary

Advocate Health is seeking a Senior Lab Administrator for Wake Forest Baptist Medical Center – Administration: Lab Acute Care in North Carolina. The role blends clinical laboratory leadership with enterprise-wide operations, including budgeting, strategic planning, and regulatory compliance.

Hybrid schedule (Mon–Fri 8:00–5:00) with a focus on ensuring high-quality laboratory services, staff development, and cost-effective operations across multiple hospital functions.

Qualifications

• Demonstrated leadership and team development.
• Experience directing budgets and operational performance.

Responsibilities

• Collaborate with pathologists and lab leadership to support clinical and safety initiatives.
• Align with enterprise strategies and act as liaison between hospital administration and lab leadership.
• Lead projects to meet strategic initiatives with measurable outcomes.
• Develop, implement, and monitor budgets; address variances.
• Propose operating and capital budgets; control expenditures within targets.
• Improve processes to enhance teammate engagement and stakeholder satisfaction.
• Direct standards and systems to improve quality, efficiency, and timeliness.
• Ensure compliance with laws, regs and accreditation; maintain inspection readiness.
• Design and direct work for assigned areas; coach and develop teams.

Skills

Leadership

Budget management

Regulatory compliance

Project management

Communication

Quality improvement

LIS knowledge

Education

Bachelor's Degree in Clinical Laboratory Sciences/Medical Technology

Tools

Laboratory Information Systems

Job description

Department

60925 Wake Forest Baptist Medical Center - Administration: Lab Acute Care

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Hybrid; Monday - Friday 8:00- 5:00

Pay Range

$59.00 - $88.50

Major Responsibilities

• Collaborates with pathologists and clinical/hospital service area Administrative Leadership, which may include Nursing, Infection Control, HR, Patient Safety, Quality, ED services, Outpatient Services, to ensure laboratory services effectively support the enterprise's clinical and safety initiatives.
• Aligns with corporate strategies, initiatives, process, and procedures. including acting as a liaison between hospital administration and laboratory leadership.
• Creates, plans and actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes.
• Develops, implements, and monitors budget compliance. Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances.
• Proposes Operating and Capital budgetsand controls expenditures within approved budget objectives.
• Identifies, develops, and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction.
• Develops and directs implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility. Fosters innovation to support both current and future needs.
• Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements including Clinical Laboratories Improvement Act, College of American Pathologists, Occupational Safety and Health Administration, Food and Drug Administration, Joint Commission, and other applicable regulatory and accrediting agencies. Develops processes to ensure continual inspection readiness.
• Accountable for the accuracy of test results, efficient operations, proper staffing levels, and resource utilization., which may include quality indicators to ensure the accuracy of processes and test results, and to meet quality and service goals.
• Designs and directs the work of the assigned area(s) of responsibility. Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams. Manages organizational talent through performance management, succession planning, and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.
• Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Licensure, Registration, And/or Certification Required

• Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP (American Society for Clinical Pathology) BOC), or
• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP) or equivalent accrediting agency.

Education Required

Bachelor's Degree in Clinical Laboratory Sciences, Medical Technology or related field.

Experience Required

Typically requires 5 years of experience in technical laboratory services and operations, including 3 years of leadership experience in management of staff, budgets, and multiple laboratory functions.

Knowledge, Skills & Abilities Required

• Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Ability to grow leaders through coaching, guidance, and development planning.
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
• Current knowledge of medical and technical advancements to plan for future growth and development.
• Intermediate computer skills including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.

Physical Requirements And Working Conditions

• Exposed to normal office environment.
• Position requires travel; therefore, may be exposed to weather and road conditions.
• May be exposed to the following hazards: mechanical, electrical, chemical, explosive, radioactive, infectious agents as well as human blood and body fluids; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.; please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Responsible for laboratory operations in defined hospitals and clinics within the Advocate Health enterprise. Directs the implementation of enterprise laboratory strategies and standards through close collaboration with other enterprise leaders. Provides administrative leadership and acts as the Lab Liaison, maintaining strong collaboration and relationships with Hospital Administration and other applicable business partners, to align with corporate strategies, initiatives, process, and procedures. Ensures peak laboratory operations by driving optimization of resources, financial performance, growth, safety, teammate engagement, and qualityin achieving Advocate Health goals and objectives including planning, monitoring, and implementing laboratory operations in a cost effective, quality and service-oriented manner.