Director, Laboratory Services

UPMC; Erie (Erie County); On-site; USD 150,000 - 230,000; Full time

Job summary

UPMC is seeking a Director of Laboratory Services to lead a well-established, high-performing laboratory. This role provides strategic and operational leadership across all laboratory areas, partnering with the Laboratory Medical Director to ensure high-quality, compliant, and patient-centered care.

The Director will oversee operations, collaborate with hospital leadership and clinicians, and drive quality improvements while managing budgets and performance metrics to support system-wide goals.

Qualifications

• Bachelor's degree in Biology, Chemistry, Physical Science, or a laboratory-related science is required.
• Master's degree is preferred.

Responsibilities

• Direct all laboratory operations in accordance with regulatory and advisory agency standards.
• Collaborate with the Laboratory Medical Director, hospital leadership, physicians, and interdisciplinary teams.
• Ensure high-quality laboratory services across the full continuum of care and a positive patient experience.
• Develop and execute departmental goals, initiatives, and objectives aligned with system mission and strategy.
• Prepare and manage the annual capital budget while meeting productivity and cost-control standards.
• Establish performance metrics, evaluate outcomes, and lead continuous quality improvement efforts.
• Ensure compliance with all applicable regulatory and accrediting bodies, including CAP, CLIA, CMS, FDA, The Joint Commission, Department of Health, and NAACLS.
• Oversee all personnel functions, including staffing, scheduling, performance evaluations, quality assurance, and performance improvement initiatives.
• Provide direct oversight of the delivery of laboratory services.

Skills

Leadership

Education

Bachelor's degree in Biology, Chemistry, Physical Science, or a laboratory-related science

Master's degree

Job description

Lead a well-established, high-performing laboratory with strong supervisory support in place. As Director, Laboratory Services, you will provide strategic and operational leadership across all areas of the laboratory, partnering closely with the Laboratory Medical Director to ensure high-quality, compliant, and patient-focused care. This role is ideal for an experienced laboratory leader ready to build on a solid foundation and drive continued excellence.

Key Responsibilities

• Direct all laboratory operations in accordance with regulatory and advisory agency standards.




• Collaborate with the Laboratory Medical Director, hospital leadership, physicians, and interdisciplinary teams.




• Ensure high-quality laboratory services across the full continuum of care and a positive patient experience.




• Develop and execute departmental goals, initiatives, and objectives aligned with system mission and strategy.




• Prepare and manage the annual capital budget while meeting productivity and cost-control standards.




• Establish performance metrics, evaluate outcomes, and lead continuous quality improvement efforts.




• Ensure compliance with all applicable regulatory and accrediting bodies, including CAP, CLIA, CMS, FDA, The Joint Commission, Department of Health, and NAACLS.




• Oversee all personnel functions, including staffing, scheduling, performance evaluations, quality assurance, and performance improvement initiatives.




• Provide direct oversight of the delivery of laboratory services.

Preferred Qualifications

• Laboratory leadership experience is preferred.

This job description is not intended to be an all-inclusive list of duties and responsibilities.

Education & Experience

• Bachelor's degree in Biology, Chemistry, Physical Science, or a laboratory-related science required




• Master's degree preferred




• Minimum of three (3) years of relevant experience required

Licensure, Certifications, and Clearances

• MT (ASCP) or comparable laboratory certification preferred

UPMC is an Equal Opportunity Employer/Disability/Veteran