Director, KYC & AML Regulatory Programs

Morgan Stanley; New York (NY); On-site; USD 120,000 - 172,500; Full time

Job summary

Morgan Stanley is seeking a Director-level leader for the KYC Services Team to drive the DDR program and manage escalations within Core Services. You will collaborate with Business Control Units, Sales, Global Financial Crimes, Legal, Compliance, and the KYC Refresh team to ensure regulatory alignment across the refresh program.

The role emphasizes leadership, strategic execution, and staying current with FinCEN regulations as they relate to KYC, Sanctions, and AML.

Qualifications

• 5–7 years’ experience in KYC/AML.
• 7–10 years’ industry experience.
• College/university degree with a business focus.
• Exceptional problem-solving and analytical skills.
• Excellent verbal and written communication; detail-oriented.

Responsibilities

• Review and enrich the client remediation population.
• Prepare KYC files highlighting SLA breaches for stakeholders.
• Maintain regular communication with stakeholders for updates.
• Host weekly calls to discuss potential risks with units.
• Oversee the KYC Refresh team in obtaining refreshed AML data and documents.
• Troubleshoot cases and collaborate on solutions.
• Develop FAQs and standard responses with SMEs.
• Coordinate with focus clients and sales to provide regulatory guidance.

Skills

KYC/AML expertise

Stakeholder management

Project coordination

Analytical thinking

Communication skills

Team leadership

Data analysis

Education

Bachelor's degree with business focus

Tools

Microsoft Excel

PowerPoint

Job description

Morgan Stanley is seeking a Director-level leader for the KYC Services Team to drive the DDR program and manage escalations within Core Services. You will collaborate with Business Control Units, Sales, Global Financial Crimes, Legal, Compliance, and the KYC Refresh team to ensure regulatory alignment across the refresh program.

The role emphasizes leadership, strategic execution, and staying current with FinCEN regulations as they relate to KYC, Sanctions, and AML.