Director-IT Systems & Databases

Baptist Memorial Health Care; Memphis (TN); On-site; USD 125,000 - 190,000; Full time

Job summary

Baptist Memorial Health Care is seeking a Server Services Manager to oversee enterprise IT infrastructure, including VMware virtualization, Windows and Linux server environments, SQL databases, and Cisco UCS hardware. The role blends systems administration, database management, and networking to ensure high availability, performance, and security of critical systems.

The role requires leading teams across virtualization, OS, and database domains, ensuring proper deployment, patching, and

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field (or equivalent).
• 7+ years in related enterprise IT roles.

Responsibilities

• Oversee VMware virtualization across ESXi environments, including vMotion, Storage vMotion, HA, and DRS.
• Lead teams managing Cisco UCS servers, service profiles, and firmware upgrades.
• Administer Windows Server and Linux/UNIX systems, including patching and performance tuning.
• Manage SQL Server in clustered and standalone configurations, with backup/restore and tuning.
• Oversee SAN/NAS storage provisioning and security.
• Collaborate with vendors and teams to resolve incidents and implement SOPs.

Skills

Analytical thinking

Communication

Education

Bachelor’s degree in Computer Science/IT

Tools

VMware vSphere/ESXi

vCenter

VMware HA/DRS

VMware Update Manager

Cisco UCS

Windows Server

Linux/UNIX

SQL Server

SAN/NAS storage

Job description

Baptist Server Services Manager in this scope is responsible for overseeing a broad range of enterprise IT infrastructure, including VMware virtualization, Windows and Linux server environments, SQL database administration, and Cisco UCS hardware. The role blends systems administration, database management, and networking to ensure high availability, performance, and security of critical systems

Key Responsibilities

Infrastructure & Virtualization

• Manage VMware vSphere/ESXi environments, including VM creation, cloning, templates, vMotion, Storage vMotion, HA, DRS, and cluster configurations
• Manage a team that Installs, configures, and maintains Cisco UCS servers, service profiles, and firmware upgrades
• Manage a team that performs server consolidations using VMware Converter (P2V/P2P) and patch management via VMware Update Manager
• Manage the deployment and configuration of vCenter and related tools (e.g., vSphere Replication, SRM) for disaster recovery

Operating Systems

• Manage the team that Administers Windows Server (2016/2019/2022/2025) and Linux/UNIX systems, including OS installation, patching, and performance tuning
• Manage the team that maintains Active Directory, DNS, DHCP, IIS, and other Windows services
• Manage the team that installs and configures Red Hat Linux/UNIX in both physical and virtual environments

Database Administration

• Manage SQL Server (2016/2019) in clustered and standalone environments, including backup/restore, performance tuning, and query optimization
• Implement and maintain SQL coding standards, naming conventions, and data access policies
• Troubleshoot and resolve SQL performance issues, including index and statistics optimization

Storage

• Manage SAN/NAS environments (e.g., EMC, NetApp, PURE) for storage provisioning and performance
• Monitor and maintain server/storage plaform security and traffic utilization

Support & Operations

• Troubleshoot end-user and system issues, including incident ticket resolution and after-hours support
• Create and maintain SOPs, documentation, and service requests for hardware/software purchases related to servers, storage, and data center
• Interface with vendors and clients to resolve issues and meet expectations

Qualifications & Skills

Education & Experience

• Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
• Proven experience as a System Administrator with VMware, Windows, Linux, SQL, and Cisco UCS
• 7+ years in related roles within large enterprise IT environments .

Technical Skills

• VMware vSphere, ESXi, vCenter, vMotion, HA, DRS, SRM, vSphere Replication
• Cisco UCS Manager, UCS Central, service profile management
• Windows Server administration, Active Directory, DNS, DHCP, IIS
• Linux/UNIX administration, shell scripting, automation (PowerShell, VBScript)
• SQL Server administration, clustering, backup/restore, performance tuning
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
• SAN/NAS storage management

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills for cross-functional teams

Certifications (commonly desired)

• VMware Certified Professional (VCP)
• Cisco Certified Network Professional (CCNP) or UCS certification
• Microsoft Certified: Azure Administrator or SQL Server DBA
• ITIL or CompTIA Security+