Director, IT Service Experience & Technologies - SSO Information Technology - USA Health Shared[...]

USA Health; Park Forest (AL); On-site; USD 110,000 - 140,000; Full time

Job summary

USA Health is seeking an IT Director to lead technology strategy across hospital and ambulatory settings in Mobile, Alabama. The role requires a master's degree in information technology or related field and managerial experience to guide IT operations, initiatives, and cross-functional collaboration.

The Director will manage budgets, coordinate with clinical and administrative leaders, and ensure HIPAA compliance while aligning IT with organizational goals.

Qualifications

• Master's Degree in information technology, computer science, or a related field and 3 years of directly related experience, 1 year of which was in a managerial capacity.
• Bachelor's Degree in information technology, computer science, or a related field and 4 years of directly related experience, 1 year of which was in a managerial capacity. Directly related experience may substitute on a year-for-year basis for the required education.

Responsibilities

• Abides by and enforces all compliance requirements and policies in an ethical manner.
• Adheres to university and hospital policies including confidentiality and HIPAA.
• Works directly with the Senior Director regarding technology strategies, budget requirements, and adherence to IT procedures.
• Maintain a strong technical understanding of all current and future IT systems (e.g., Oracle Cerner, Dell, BioMed, AV equipment).
• Establishes effective working relationships with leaders and managers inside and outside IT; reports status of projects and identifies needs.
• Attends hospital and ambulatory meetings to stay informed on clinical events.
• Demonstrates project management in planning, resourcing, communications, issue and risk management, and budgeting.
• Works with Senior Director to create and maintain strategic plans for Help Desk, Desktop Field Services, AV, BioMed, and IT Procurement.
• Oversees evaluations, training, and development of staff; assists with hiring and staffing decisions.
• Completes all mandatory department, educational and hospital requirements; adheres to Infection Control and Safety Standards.
• Regular attendance and ability to work defined schedule and overtime as required.
• Related duties as assigned

Skills

Project management

HIPAA compliance

Healthcare IT

Budgeting

Vendor relations

Education

Master's Degree in information technology

Bachelor's Degree in information technology

Job description

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

• Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values.
• Adheres to university and hospital policies including confidentiality and HIPAA.
• Works directly with the Senior Director regarding technology strategies, budget requirements, and adherence to IT procedures.
• Maintain a strong technical understanding of all current and future IT systems. This includes, but is not limited to Oracle Cerner, Dell, BioMedical equipment, and AV equipment.
• Establishes effective working relationships with leaders and managers inside and outside IT. The director will establish routine meetings with leaders in these areas to report the status of projects, identify new work, seek ways in which IT can help innovate their operations, and to the needs and issues occurring in those departments.
• Attends hospital and ambulatory meetings to stay informed on events occurring in the clinical setting.
• Demonstrates project management skills in the areas of planning, resourcing, communications, issue management, risk management, and budgeting.
• Works with Senior Director to create and maintain strategic plans for Help Desk, Desktop Field Services, AV, BioMed, and IT Procurement.
• Oversees the evaluations, training, and development of staff and direct report managers. Assists Senior Director with hiring and staffing decisions.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

• Master's Degree in information technology, computer science, or a related field and 3 years of directly related experience, 1 year of which was in a managerial capacity Required OR
• Bachelor's Degree in information technology, computer science, or a related field and 4 years of directly related experience, 1 year of which was in a managerial capacity Required
• Directly related experience may substitute on a year-for-year basis for the required education Preferred
• Comparable combination of education and experience may substitute for the above requirements.

Equal Employment Opportunity/Affirmative Action Employer

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.