Director - IT Planning & Performance Management

Kemper; St. Louis (MO); On-site; USD 130,000 - 216,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Paid time off

Employee discounts

Job summary

Kemper is seeking a Director of IT Planning & Performance Management to lead enterprise-wide IT planning, governance, and performance visibility across CTO, CISO, and Data teams. The role focuses on aligning priorities, demand, capacity, investments, and roadmaps to support executive decisions.

In a matrix setup, you will guide embedded IT Planning managers, ensuring adherence to standards and delivery in Agile/SAFe environments, with responsibility for enterprise outcomes.

Qualifications

• 10+ years of progressive experience in IT strategy, technology planning, program management, governance, or related technology leadership.
• Strong leadership with matrix leadership or cross-functional team oversight.
• Experience with enterprise demand management, roadmaps, capacity planning, and investment governance.
• Proficiency in IT budgets, forecasting, executive reporting, and delivery practices (Agile/SAFe).

Responsibilities

• Enterprise Strategy & Roadmaps: integrate IT plans into an enterprise view with strategic priorities and dependencies.
• Demand Prioritization & Governance: establish intake, evaluation, prioritization, and planning standards.
• Capacity & Investment Oversight: consolidate capacity, demand, budget, forecast, and investments.
• Performance & Executive Reporting: lead IT planning dashboards and leadership reviews.
• Matrix Leadership & Improvement: provide direction to embedded planning managers and promote agile delivery practices.

Skills

IT strategy

Tech planning

Program management

Governance

Technology leadership

Education

Bachelor's degree in Information Technology, Business, or related discipline

Tools

Agile/SAFe

Job description

Jacksonville, Florida

Chicago, Illinois

Alpharetta, Georgia

Downers Grove, Illinois

St. Louis, Missouri

Dallas, Texas

Birmingham, Alabama

Full time

R-26-0038969

Location(s)

Alpharetta, Georgia, Birmingham, Alabama, Chicago, Illinois, Dallas, Texas, Downers Grove, Illinois, Jacksonville, Florida, St. Louis, Missouri

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

The Director of IT Planning & Performance Management leads enterprise-wide IT planning, governance, and performance visibility across Apex (CTO), CISO, Enterprise Technology Services (ETS), and Data. This role aligns technology priorities, demand, capacity, investments, and roadmaps to support informed executive decisions and enterprise objectives.

Operating through a matrix leadership model, the Director establishes common standards and provides functional direction to embedded IT Planning and Delivery Managers while organizational leaders retain accountability for resource decisions and delivery execution.

Position Responsibilities

1. Enterprise Strategy & Roadmaps: Integrate organizational IT plans and roadmaps into a consolidated enterprise view, identifying strategic priorities, cross-functional dependencies, and investment trade-offs.

2. Demand Prioritization & Governance: Establish consistent demand intake, evaluation, prioritization, and planning standards; facilitate escalation and resolution of competing cross-IT priorities.

3. Capacity & Investment Oversight: Consolidate resource capacity, demand, budget, forecast, and investment information to identify constraints and inform enterprise allocation decisions.

4. Performance & Executive Reporting: Direct enterprise IT planning dashboards and leadership reviews, providing clear visibility into commitments, delivery health, risks, dependencies, and outcomes.

5. Matrix Leadership & Improvement: Provide functional direction, coaching, and performance input to embedded planning managers; strengthen enterprise planning practices across Agile, SAFe, and other delivery models.

Position Qualifications

• 10+ years of progressive experience in IT strategy, technology planning, program management, governance, or related technology leadership.


• 5+ years of leadership experience, including matrix leadership or oversight of cross-functional technology teams.


• Demonstrated success in enterprise demand management, prioritization, integrated roadmaps, capacity planning, and investment governance.


• Strong experience with IT budgets, forecasting, executive performance reporting, and Agile/SAFe or other delivery practices.


• IT portfolio management experience


• Excellent strategic analysis, executive communication, influencing, facilitation, and stakeholder management skills.


• Bachelor's degree in Information Technology, Business, or a related discipline, or equivalent experience; relevant advanced education or professional certifications preferred.


• This position works at our Kemper office.

The range for this position is $129500 to $215700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.).

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a

workplace free from discrimination.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper at a Glance

The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.4 million policies, is represented by approximately 24,100 agents and brokers, and has approximately 7,000 associates dedicated to meeting the ever-changing needs of its customers.

*Alliance United Insurance Company is not rated.

Eligible employees may enjoy benefits such as:

• Qualify for your choice of health and dental plans within your first month.


• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.


• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.


• Contribute to your community through United Way and volunteer programs.


• Balance your life with generous paid time off and business casual dress.


• Get employee discounts for shopping, dining and travel through Kemper Perks.

Benefits eligibility may vary based on position classification, scheduled hours, work location, temporary or contingent status, independent contractor status, SkillBridge participation, and applicable plan terms.