Director - IT Planning & Performance Management

Infinity Insurance Company; Jacksonville (FL); On-site; USD 130,000 - 216,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO (paid time off)

401(k) matching

Job summary

Kemper Corporation seeks a Director of IT Planning & Performance Management to lead enterprise IT planning, governance, and performance visibility across key technology functions. The role aligns priorities, demand, capacity, investments, and roadmaps to support executive decisions.

You will drive dashboards, executive reporting, and cross-functional collaboration to optimize delivery across Agile/SAFe environments and ensure program success.

Qualifications

• 10+ years of progressive experience in IT strategy, technology planning, program management, governance, or related technology leadership.
• 5+ years of leadership experience, including matrix leadership or oversight of cross-functional technology teams.
• Demonstrated success in enterprise demand management, prioritization, integrated roadmaps, capacity planning, and investment governance.
• Strong experience with IT budgets, forecasting, executive performance reporting, and Agile/SAFe or other delivery practices.
• IT portfolio management experience
• Excellent strategic analysis, executive communication, influencing, facilitation, and stakeholder management skills.
• Bachelor's degree in Information Technology, Business, or a related discipline, or equivalent experience; relevant advanced education or professional certifications preferred.
• This position works at our Kemper office.

Responsibilities

• Enterprise Strategy & Roadmaps: Integrate organizational IT plans and roadmaps into a consolidated enterprise view.
• Demand Prioritization & Governance: Establish consistent demand intake, evaluation, prioritization, and planning standards.
• Capacity & Investment Oversight: Consolidate resource capacity, demand, budget, forecast, and investment information.
• Performance & Executive Reporting: Direct enterprise IT planning dashboards and reviews, showing delivery health and risks.
• Matrix Leadership & Improvement: Provide direction to planning managers and strengthen enterprise planning practices across Agile/SAFe.

Skills

IT strategy

Leadership

Executive communication

Forecasting

Stakeholder management

Education

Bachelor's degree in IT or Business

Advanced education or certifications preferred

Tools

Agile/SAFe

IT budgeting

Job description

Location(s) Alpharetta, Georgia, Birmingham, Alabama, Chicago, Illinois, Dallas, Texas, Downers Grove, Illinois, Jacksonville, Florida, St. Louis, Missouri

Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Kemper’s Director of IT Planning & Performance Management leads enterprise-wide IT planning, governance, and performance visibility across Apex (CTO), CISO, Enterprise Technology Services (ETS), and Data. This role aligns technology priorities, demand, capacity, investments, and roadmaps to support informed executive decisions and enterprise objectives. Operating through a matrix leadership model, the Director establishes common standards and provides functional direction to embedded IT Planning and Delivery Managers while organizational leaders retain accountability for resource decisions and delivery execution.

Position Responsibilities

• 1. Enterprise Strategy & Roadmaps: Integrate organizational IT plans and roadmaps into a consolidated enterprise view, identifying strategic priorities, cross-functional dependencies, and investment trade-offs.
• 2. Demand Prioritization & Governance: Establish consistent demand intake, evaluation, prioritization, and planning standards; facilitate escalation and resolution of competing cross-IT priorities.
• 3. Capacity & Investment Oversight: Consolidate resource capacity, demand, budget, forecast, and investment information to identify constraints and inform enterprise allocation decisions.
• 4. Performance & Executive Reporting: Direct enterprise IT planning dashboards and leadership reviews, providing clear visibility into commitments, delivery health, risks, dependencies, and outcomes.
• 5. Matrix Leadership & Improvement: Provide functional direction, coaching, and performance input to embedded planning managers; strengthen enterprise planning practices across Agile, SAFe, and other delivery models.

Position Qualifications

• 10+ years of progressive experience in IT strategy, technology planning, program management, governance, or related technology leadership.
• 5+ years of leadership experience, including matrix leadership or oversight of cross-functional technology teams.
• Demonstrated success in enterprise demand management, prioritization, integrated roadmaps, capacity planning, and investment governance.
• Strong experience with IT budgets, forecasting, executive performance reporting, and Agile/SAFe or other delivery practices.
• IT portfolio management experience
• Excellent strategic analysis, executive communication, influencing, facilitation, and stakeholder management skills.
• Bachelor's degree in Information Technology, Business, or a related discipline, or equivalent experience; relevant advanced education or professional certifications preferred.
• This position works at our Kemper office.

The range for this position is $129500 to $215700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors.

This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc).

Kemper is proud to be an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate.

We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

We value diversity and strive to be an employer of choice.

Kemper at a Glance

The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.4 million policies, is represented by approximately 24,100 agents and brokers, and has approximately 7,000 associates dedicated to meeting the ever-changing needs of its customers.

Alliance United Insurance Company is not rated.

An Equal Opportunity Employer, M/F/D/V Eligible employees may enjoy benefits such as:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

Benefits eligibility may vary based on position classification, scheduled hours, work location, temporary or contingent status, independent contractor status, SkillBridge participation, and applicable plan terms.