Director IT Digital Workplace

CenterPoint Energy; Houston (TX); Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Flexible work schedule

On-site wellness center

401(k) employer match

Job summary

CenterPoint Energy, Inc. is seeking a Director of IT, Digital Workplace to lead a transformative, secure, cloud-managed end-user environment for office and field staff. You will own strategy, architecture, and execution across endpoint management, collaboration, and AI-enabled workplace operations.

You will establish a unified control plane, oversee rollout, and partner with IT, security, and business units to improve reliability, mobility, and user experience at scale.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, or related field; advanced degree preferred.
• 10+ years IT leadership with large enterprise digital workplace transformation.
• Proven ability to create multi-year roadmaps and measurable business outcomes.
• Strong expertise in Microsoft 365, Intune, Entra ID, SCCM, and modern delivery.

Responsibilities

• Lead Digital Workplace strategy and end-user computing roadmap from design to retirement of legacy systems.
• Transition to an Intune-led cloud control plane with co-management and policy baselines.
• Modernize device lifecycle across laptops, tablets, and field devices including BYOD.
• Establish integrated endpoint security and compliance models with proactive remediation.
• Advance digital employee experience with analytics, self-service, and onboarding improvements.
• Drive AI-enabled workplace initiatives with Copilot and governance around automation.

Skills

Executive leadership

Stakeholder management

Change leadership

Executive communication

Education

Bachelor's degree in Computer Science, IT, or Engineering

Tools

Microsoft 365

Intune

Entra ID

SCCM

Apple device management

ServiceNow

Job description

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CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary

The Director of IT, Digital Workplace leads CenterPoint's transformation to a secure, cloud-managed, intelligent, and experience-led workplace. This role owns the strategy, architecture, engineering, and execution roadmap for end-user computing, endpoint management, device lifecycle, collaboration, digital employee experience, and AI-enabled workplace operations. The Director will establish a unified control plane across devices, security, service management, employee experience, and automation while improving reliability, mobility, productivity, and support outcomes for office and field employees.

Essential Functions

• Develop and execute the Digital Workplace roadmap, progressing from design and readiness through pilot, scaled migration, optimization, and retirement of legacy dependencies.
• Lead the transition from SCCM-centered endpoint management to an Intune-led, cloud-managed control plane, including co-management, policy baselines, compliance, application delivery, and cloud-based updates.
• Modernize the device lifecycle across laptops, iPads, field devices, virtual desktops, and approved BYOD through persona-based standards, Autopilot, Apple Business Manager, secure enrollment, refresh, recovery, and disposal controls.
• Establish an integrated endpoint security and compliance model using identity, Conditional Access, endpoint protection, patching, vulnerability data, exception governance, and proactive remediation.
• Advance the digital employee experience through Endpoint Analytics, digital experience monitoring, adoption insights, self-service, proactive communications, and measurable improvements to onboarding and support.
• Create an AI-augmented workplace experience with Copilot and conversational self-service as the front door, supported by governed orchestration, knowledge grounding, human-in-the-loop controls, and approved automation runbooks.
• Integrate Microsoft 365, Intune, ServiceNow, HR systems, security platforms, Teams, conference technologies, and experience telemetry to enable connected workflows, automated joiner-mover-leaver processes, and end-to-end observability.
• Define product ownership, architecture standards, governance forums, decision rights, execution gates, service measures, and executive dashboards covering enrollment, compliance, patch currency, application success, onboarding time, ticket volume, experience, security, cost, and adoption.
• Lead service providers, technology partners, and internal engineering teams; manage contracts, financial plans, delivery commitments, operational performance, and transition risk.
• Build and mentor a high-performing, cross-functional team spanning endpoint engineering, modern management, collaboration, workplace automation, experience management, and service integration while fostering accountability, innovation, and continuous improvement.

Education Description

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; advanced degree or executive education preferred.

Experience

• 10+ years of progressive IT leadership experience, including 5+ years leading digital workplace, end-user computing, endpoint engineering, collaboration, or workplace transformation capabilities in a large enterprise.
• Demonstrated experience creating and executing multi-year technology roadmaps and leading complex global or multi-site transformation programs with measurable business and employee outcomes.
• Strong expertise in Microsoft 365, Intune, Entra ID, SCCM, Windows endpoint management, Autopilot, Apple device management, BYOD, endpoint security, and modern application and update delivery.
• Experience with virtual desktop and cloud desktop technologies, device-as-a-service models, hardware lifecycle management, field mobility, and persona-based device strategies.
• Proven leadership in digital employee experience, ITIL and ITSM optimization, ServiceNow integration, automation, observability, self-service, proactive remediation, and AI-enabled service delivery.
• Knowledge of Zero Trust principles, regulatory compliance, responsible AI, data governance, operational resilience, and security controls in a regulated or asset-intensive environment.
• Strong financial, vendor, contract, and partner management capabilities, including experience establishing statements of work, service measures, governance, and executive reporting.
• Exceptional executive communication, stakeholder management, and organizational change leadership skills, with the ability to translate technical strategy into investment decisions and business value.
• Relevant certifications such as ITIL, PMP, Microsoft Azure, Microsoft 365, endpoint management, security, or equivalent are preferred.

We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What we bring to you

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type:Full Time
Posting Start Date: 10/30/2026
Posting End Date: 11/04/2026

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.