Director, IT

Devconnectplatform; United States; Remote; USD 167,000 - 245,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) with match

Parental leave

Generous PTO

Learning & Development

Equipment and remote-work support

Life360 Platinum Membership

Tile trackers

Job summary

Life360 is hiring a Director of IT to own IT Operations and Engineering end to end, including identity, endpoint management, and enterprise networking. You will shape the strategy, build playbooks, and lead a distributed team in a remote-first environment.

A strong background in security, automation, and AI tools is essential to drive productivity and scale. The role reports to executive leadership and partners with CISO and Finance to align IT with business goals.

Qualifications

• Minimum 15 years in IT with 7–8 years in senior leadership
• Hands-on grounding in identity, endpoint, cloud collaboration, and networking
• Experience embedding AI/automation into IT operations

Responsibilities

• Define strategy and execution for IT Operations & Engineering.
• Drive technical roadmaps with clear visibility into IT quality, risks and investments.
• Lead and grow a high-performing IT team with an engineering-first mindset.
• Set high-quality service levels: ownership, response times and availability.
• Collaborate with CISO and Security to meet safety standards.
• Identify and implement AI-native tools to boost productivity.
• Own IT vendor relationships, contracts, and budgeting.
• Serve as escalation point for major IT incidents and migrations.

Skills

Identity and access management

Endpoint management

Cloud collaboration platforms

Enterprise networking

AI tooling and automation

Security and compliance

Budget ownership

Vendor management

Communication with stakeholders

Education

Bachelor's degree in Computer Science or related field

Tools

Okta

Jamf

SaaS collaboration tooling

Job description

# Director, ITLife360167k–245k USDFull-timeremote· leadUSAListed via Jobicy · posted 21 Oct 2026. The application happens there, not on DevConnect.Apply on Jobicy## DescriptionAbout Life360Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries.Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.We are AI NativeWe are building an AI Native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.About The TeamLife360's IT team exists to enable our 500+ remote-first employees to be equipped, productive, and secure, wherever they're working from. That means owning the identity, endpoint, infrastructure, and collaboration experience end to end, and treating the services it owns as a product. IT reports to our CISO and sits right next to Information Security, and the two teams work as true partners with decisions made together, not thrown over a wall. That partnership matters even more as Life360 leans further into an AI Native way of working: shaping what that looks like day to day means working closely with other key partners like People, Finance, and Legal, not building in isolation.About the JobWe're hiring a Director of IT to own IT Operations and IT Engineering end to end; enterprise identity, endpoint management, corporate infrastructure, collaboration tooling, and the service model our distributed workforce depends on. This opportunity will allow you to reimagine how IT operates in an AI Native environment and bring an engineering mindset to how the function runs: structured, automated, and metrics-driven. This is a role for someone who wants to take an IT function to its next stage of maturity, not just keep it running as-is. You’ll have the agency and runway to set the strategy, build the playbooks, and lead the team to the next level.The ideal candidate is a hands-on technical leader who has scaled IT operations and engineering in high growth environments, carries strong engineering principles, and can operate with a safety first mindset.A year in, this function is a genuine strategic partner across the business — anticipating technology and infrastructure needs and building the roadmaps that mature alongside Life360's growth. Employees experience IT as a real productivity advantage: fast, reliable tools and a technical experience they're glad to have. Every request is handled quickly, cleanly, and with real care. The budget is well-managed and forecasted with confidence. AI tooling and automation are woven into how the team operates, creating capacity for high-value, forward-looking work. IT's operational excellence also strengthens Life360's security and compliance posture, with clean identity management, strong asset visibility, and access controls that hold up confidently under audit. And the team is one people are proud to be part of; strong morale, strong retention, and a genuine draw for top IT talent who want to do their best work.The US-based salary range for this position is $167,000 to $245,000. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.What You’ll Do- Own the strategy and execution of Life360's core IT Operations & Engineering teams including enterprise identity, endpoint management, network infrastructure, collaboration, and end user services- Drive the technical roadmap and transparency programs to provide leadership clear visibility into IT quality, risks, and investments- Lead, hire, and grow a high-performing IT team, raising the bar toward an engineering first skillset and standing up new IT engineering roles as the function scales- Set and hold high quality service level standards through evolving IT's operating model: service ownership, response times, availability, and an exceptional employee experience- Partner with the CISO and Information Security to ensure every service and process meets our safety standards- Identify and implement AI Native tools and automation that improve internal productivity and employee workflows, in line with Life360's broader AI Native transformation- Own IT vendor relationships, contract negotiations, and budget planning, partnering with Finance and Procurement- Serve as escalation point and executive sponsor for major IT incidents, migrations, and large-scale initiativesWhat We’re Looking ForRequired Experience- Minimum of 15 years of experience in IT, including at least 7-8 years in a senior leadership role directing multiple teams or functions- Deep hands-on grounding in modern IT infrastructure: identity and access management, endpoint management, cloud collaboration platforms, and enterprise networking- Experience embedding AI tools and automation into IT operations and employee productivity workflows- Demonstrated security-first judgment partnering with Security and Compliance teams- Experience owning budgets, vendor relationships, and procurement decisions- Strong communication and stakeholder management skills, especially with non-technical teams- Comfortable operating in a global, high-growth environment where systems and headcount scale quickly- Bachelor's degree in Computer Science, related field, or equivalent experiencePreferred Experience- Experience leading IT or corporate engineering at a remote-first or high-growth technology company, with a modern cloud-based stack (e.g., Okta, Jamf, and SaaS collaboration tooling) rather than a traditional on-premise environment- Hands-on experience building or deploying AI agents and automation into IT or employee workflows, with concrete use cases and measurable impactOur Benefits- Medical, dental, vision, life and disability insurance plans (100% paid for employees)- Paid parental leave- 401(k) plan with company matching program- Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being- Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns- Learning & Development programs- Equipment, tools, and reimbursement support for a productive remote environment- Free Life360 Platinum Membership Tile trackersLife360 ValuesOur company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference- Be a Good Person - We have a team of high integrity people you can trust.- Be Direct With Respect - We communicate directly, even