Director, Inventory Planning & Operations

SNBR Inc; Minneapolis (MN); Hybrid; USD 142,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Dental & vision

Job summary

Sleep Number is seeking a Director of Inventory Planning & Operations in Minneapolis, MN to lead end-to-end inventory planning and execution across the network. You will drive strategies, deployment, and continuous improvement to optimize service levels, inventory investment, and efficiency in a hybrid work environment.

The role partners with Supply Chain, Demand Planning, Procurement, Logistics, Finance and Sales to align inventory with forecasted demand and business priorities.

Qualifications

• Bachelor's degree in Supply Chain Management, Operations, Business, Engineering, Logistics, or related field, or equivalent experience.
• 10+ years of progressive experience in inventory planning, supply chain, operations, or logistics.
• 5+ years leading managers and professional teams.
• Experience with multi-site distribution, fulfillment, manufacturing, or retail networks.
• Knowledge, Skills: ERP systems (SAP, Oracle, Microsoft Dynamics, etc.) WMS platforms Inventory optimization tools Forecasting and replenishment solutions Advanced Excel, Power BI, Tableau, or similar analytics tools.

Responsibilities

• Develop and execute inventory planning strategies that balance service levels, inventory investment, and business growth.
• Establish inventory targets, safety stock policies, replenishment parameters, and deployment strategies.
• Monitor inventory health and drive improvements in turns, fill rate, and working capital performance.
• Evaluate demand variability, lead times, and supply risks to ensure optimal inventory positioning.
• Reduce excess, obsolete, and slow-moving inventory.
• Lead inventory operations across warehouses, distribution centers, fulfillment centers, and other network locations.
• Direct inventory control processes including cycle counting, physical inventories, reconciliations, and transaction accuracy.
• Ensure inventory accuracy and compliance with established procedures.
• Drive root cause analysis and resolution of inventory discrepancies.
• Oversee inventory movement, transfers, and deployment activities.
• Partner with Demand Planning, Procurement, Logistics, Finance, Merchandising, and Operations leaders.
• Participate in S&OP and IBP processes.
• Align inventory plans with forecasted demand, capacity constraints, and business priorities.
• Support new product launches, promotional events, and seasonal inventory requirements.
• Escalate inventory risks and recommend mitigation strategies.
• Lead, coach, and develop inventory planning and operations teams.
• Establish performance goals, KPIs, and accountability measures.
• Build organizational capability and succession plans.
• Foster a culture focused on continuous improvement, customer service, and operational discipline.
• Drive employee engagement and talent retention initiatives.
• Develop and maintain inventory performance dashboards and scorecards.
• Analyze trends and identify opportunities to improve service, inventory efficiency, and productivity.
• Present operational performance and strategic recommendations to executive leadership.
• Support financial planning and budget processes through inventory insights.
• Utilize analytics tools and inventory management systems to drive decisions.
• Lead inventory process improvement initiatives across planning and operations.
• Support implementation and optimization of ERP, WMS, and inventory planning systems.
• Introduce automation, standardization, and best practices.
• Drive Lean, Six Sigma, or operational excellence programs.
• Ensure scalability of inventory processes to support business growth.

Skills

Inventory planning

Operations leadership

ERP systems

WMS platforms

Forecasting

Excel & BI tools

Data analytics

Cross-functional teamwork

Education

Bachelor's degree in SCM or related

Tools

SAP

Oracle

Microsoft Dynamics

Power BI

Tableau

Job description

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than16 million peopleachieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step. At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Job Summary

The Director, Inventory Planning & Operations, is responsible for leading the end-to-end inventory planning and inventory operations functions across the organization. This role develops inventory strategies, oversees replenishment and deployment processes, manages inventory execution across distribution and fulfillment networks, and drives continuous improvement initiatives to optimize customer service levels, inventory investment, and operational efficiency. The Director partners closely with Supply Chain, Demand Planning, Procurement, Logistics, Distribution Center Operations, Finance, Sales, and Merchandising teams to ensure inventory performance aligns with organizational objectives. This position provides leadership for planning and inventory teams while driving operational excellence and data-driven decision-making.

Primary Responsibilities

Inventory Planning & Optimization

• Develop and execute inventory planning strategies that balance service levels, inventory investment, and business growth.
• Establish inventory targets, safety stock policies, replenishment parameters, and deployment strategies.
• Monitor inventory health and drive improvements in turns, fill rate, and working capital performance.
• Evaluate demand variability, lead times, and supply risks to ensure optimal inventory positioning.
• Reduce excess, obsolete, and slow-moving inventory.

Inventory Operations & Execution

• Lead inventory operations across warehouses, distribution centers, fulfillment centers, and other network locations.
• Direct inventory control processes including cycle counting, physical inventories, reconciliations, and transaction accuracy.
• Ensure inventory accuracy and compliance with established procedures.
• Drive root cause analysis and resolution of inventory discrepancies.
• Oversee inventory movement, transfers, and deployment activities.

Supply Chain Collaboration & S&OP Participation

• Partner with Demand Planning, Procurement, Logistics, Finance, Merchandising, and Operations leaders.
• Participate in Sales & Operations Planning (S&OP) and Integrated Business Planning (IBP) processes.
• Align inventory plans with forecasted demand, capacity constraints, and business priorities.
• Support new product launches, promotional events, and seasonal inventory requirements.
• Escalate inventory risks and recommend mitigation strategies.

Leadership & Talent Development

• Lead, coach, and develop inventory planning and operations teams.
• Establish performance goals, KPIs, and accountability measures.
• Build organizational capability and succession plans.
• Foster a culture focused on continuous improvement, customer service, and operational discipline.
• Drive employee engagement and talent retention initiatives.

Analytics, Reporting & Decision Support

• Develop and maintain inventory performance dashboards and scorecards.
• Analyze trends and identify opportunities to improve service, inventory efficiency, and productivity.
• Present operational performance and strategic recommendations to executive leadership.
• Support financial planning and budget processes through inventory insights.
• Utilize analytics tools and inventory management systems to drive decisions.

Continuous Improvement & Systems Enhancement

• Lead inventory process improvement initiatives across planning and operations.
• Support implementation and optimization of ERP, WMS, and inventory planning systems.
• Introduce automation, standardization, and best practices.
• Drive Lean, Six Sigma, or operational excellence programs.
• Ensure scalability of inventory processes to support business growth.

Qualifications

• Bachelor's degree in Supply Chain Management, Operations, Business, Engineering, Logistics, or related field, or equivalent experience.
• 10+ years of progressive experience in inventory planning, supply chain, operations, or logistics.
• 5+ years leading managers and professional teams.
• Experience with multi-site distribution, fulfillment, manufacturing, or retail networks.
• Knowledge, Skills: ERP systems (SAP, Oracle, Microsoft Dynamics, etc.) WMS platforms Inventory optimization tools Forecasting and replenishment solutions Advanced Excel, Power BI, Tableau, or similar analytics tools.

Working Conditions and Schedule

Hybrid schedule: three days in the office, two days remote. Standard business hours, Monday-Friday, with occasional evening or weekend support as needed. This role does not have a travel expectation (if remote, travel is occasionally required).

Salary Pay Range

$142,400.00 -$210,000.00

Wellbeing

At Sleep Number, wellbeing isn’t a program—it’s part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep. Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

EEO Statement

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.

Sleep Number® is the leader in personalized sleep wellness. Its mattresses do more than just last—they evolve. With adjustable firmness, pressure-relieving support and temperature balancing comfort built into every mattress, Sleep Number beds adapt to customers’ changing needs, night after night, year after year. Backed by over 40 years of innovation, 1,000+ patents and patents pending, and billions of hours of sleep data, Sleep Number has helped more than 16 million people achieve their best sleep. The fully integrated model ensures quality, durability, and care at every step—from design and craftsmanship to delivery and long-term support. Sleep Number products are awarded the industry's top recognitions, including ranked #1 in customer satisfaction for mattresses purchased in-store and online, and #1 in comfort, by J.D. Power. In addition, the company is the Official Sleep + Wellness Partner of the NFL, marking a relationship that leverages player health data, team partnerships, and league-wide initiatives to amplify brand awareness and drive consumer engagement.