Director, Internal & Corporate Communications

TD Bank; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Assurance santé

Congés payés

Plan de retraite

Job summary

Une institution bancaire canadienne située à New York recherche un responsable de communication capable de diriger les initiatives stratégiques et de gérer des projets complexes. Le candidat idéal possède un diplôme supérieur en communication et une solide expérience en gestion de projets. Ce rôle crucial consiste à évaluer l'impact des communications pour atteindre les résultats d'entreprise tout en gérant des relations avec les parties prenantes. Le poste requiert des compétences en résolution de problèmes et en communication interpersonnelle.

Qualifications

• Expérience significative en gestion de communication et de projets.
• Capacité à travailler avec diverses parties prenantes et à résoudre des problèmes complexes.
• Excellentes compétences en communication écrite et verbale.

Responsibilities

• Diriger la livraison et la gestion des programmes et projets.
• Évaluer l'impact des communications sur les résultats de l'entreprise.
• Développer des relations de travail solides avec les partenaires internes et externes.

Skills

Gestion de projet

Communication

Résolution de problèmes

Bilingue (Français/Anglais)

Education

Diplôme de niveau supérieur en communication ou domaine connexe

Job description

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Pour obtenir de plus amples renseignements, consultez notre **.*** ## Oversee/lead the development of communications to address enterprise/business needs/plans, in alignment with internal communications standards and/or goals, ensuring that strategies designed enhance TDS' presence with key stakeholders, highlighting TD Securities' brand, community ,and innovation initiatives* ## Oversee/ lead the delivery and management of programs/project plans by assigning and tracking workgroup projects, ensuring established processes are followed, and delivering all projects on strategy, on time, on budget and error free* ## Evaluate the impact of communications on the achievement of enterprise/business results, and ensure communications solutions/initiatives are strategically sound and consistent with TD’s customer experience and brand image; ensure a high level of service by setting clear standards and continuously assess the effectiveness of programs, processes and documentation, and incorporate lessons learned into current and future projects/programs* ## Provide input and work on cross-functional plans/projects/programs/initiatives; understand the enterprise/broader function's disciplines and how they link together to deliver integrated solutions* ## Develop and manage good working relationships and maintain open dialogue with key internal/ external business partners and stakeholders to ensure adequate execution of project deliverables* ## Actively work to resolve escalated issues and manage changes within the project/program/initiative* ## Support the implementation of digital and social content strategy across multiple channels for internal /external stakeholders* ## Contribute to and work with CAPA partners on proactive public relations campaigns that drive share of voice and enhance the brand* ## Exercise judgment in dealing with sensitive reputational issues and provide counsel to executives* ## Evaluate the effectiveness of corporate communications processes/services and recommend/champion possible enhancements* ## As a recognized expert within own field of expertise, provide advice and guidance to employees and business partners on maintaining the brand standards, application and execution within area of expertise* ## Maintain an understanding of TD businesses and products, keep current with key business initiatives/issues/developments within TD, emerging strategies, capabilities and/or trends in the industry field of expertise to deliver effective communications solutions* ## Partner with digital team to drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell TD's stories in compelling, engaging and immediate ways* ## Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale* ## Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly* ## Execute on the annual business plan to deliver results aligned with business strategies* ## Manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness* ## Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations and work closely with team to execute and implement* ## Use measurement tools to help monitor and communicate the effectiveness of strategies, programs, and practices related to own area of expertise* ## Protect the interests of the organization – identify and manage risks, and escalate nonstandard, high risk transactions / activities as necessary* ## Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts* ## Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite* ## Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* ## Contribute to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty* ## Develop annual and/or long-term plans for own area and influences plans well beyond area managed* ## Responsible for management of the overall team providing both leadership and guidance* ## Set targets and objectives for the team, and deliver results* ## Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered* ## Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans* ## Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner* ## Manage employees in compliance with all human resources policies, procedures and guidelines of conduct* ## Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams* ## Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes* ## Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives* ## Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives* ## Act as a brand ambassador for your business area/function and the bank, both internally and/or externally* ## Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* ## Oversee and leads a large and/or highly complex/ diverse communications function of significant scope, while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results* ## Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise* ## Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices* ## Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies