Director, Internal Communications

Fanatics; New York (NY); On-site; USD 180,000 - 225,000; Full time

Job summary

Fanatics is seeking a strategic, influential Director, Internal Communications to shape and lead our global internal communications program. You will advise senior executives, drive employee engagement, and lead culture-building initiatives across a fast-growing, global workforce.

You will collaborate with HR, Technology, Facilities, and Corporate Communications to ensure timely, transparent, and impactful messaging that aligns with Fanatics' vision and values.

Qualifications

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Liberal Arts, or related field required; advanced degree preferred.
• Minimum 10+ years of progressive experience in internal communications, corporate communications, or related fields.
• Experience advising senior executives and leading enterprise-wide communications strategies.

Responsibilities

• Develop and lead Fanatics' global internal communications strategy aligned with objectives and culture.
• Advise executive leadership on employee engagement, change management, and announcements.
• Lead planning and execution for enterprise transformations in HR, tech, workplace, and operations.
• Collaborate with Corporate Communications to drive executive visibility and thought leadership.
• Drive engagement through channels, campaigns, events, and content strategies.
• Oversee intranet, leadership communications, digital signage, and employee events.
• Support social impact and nonprofit partnerships with storytelling and engagement.
• Establish metrics to measure effectiveness and inform decisions.
• Build partnerships across the organization to drive alignment and execution.
• Mentor team members and external partners as the function grows.

Skills

Executive advisory

Storytelling

Change management

Employee engagement

Analytics

Leadership

Stakeholder management

Education

Bachelor's degree

Advanced degree preferred

Job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to buy, collect, and bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

The Role

Fanatics is seeking a strategic, influential, and highly experienced communications leader to join its Global Communications Team as Director, Internal Communications. This role will be responsible for developing and leading the company's internal communications strategy, driving employee engagement, executive communications, organizational change initiatives, and culture-building programs across a global workforce. The Director will serve as a trusted advisor to senior executives and business leaders, helping shape and communicate enterprise priorities, business transformation efforts, and company culture. This individual will partner closely with leaders across Human Resources, Technology, Facilities, Corporate Communications, and other key functions to ensure employees are informed, engaged, and aligned with Fanatics' vision, strategy, and values. The ideal candidate combines strategic thinking with exceptional storytelling capabilities and has a proven track record of leading complex communications programs in fast-paced, high-growth organizations.

What You’ll Do

• Develop and lead Fanatics' global internal communications strategy, ensuring alignment with company objectives, business priorities, and organizational culture.
• Serve as a strategic communications advisor to executive leadership, providing counsel on employee engagement, change management, organizational announcements, and business transformation initiatives.
• Lead communications planning and execution for major enterprise initiatives, including HR, technology, workplace, and operational transformations.
• Partner with Corporate Communications leadership to develop and execute executive visibility and thought leadership strategies, including media opportunities, speaking engagements, industry recognition programs, and strategic content development.
• Drive employee engagement through innovative communications channels, campaigns, events, and content strategies that foster connection, transparency, and alignment across the organization.
• Oversee internal communications channels and editorial strategy, including the company intranet, leadership communications, digital signage, and employee events.
• Lead communications support for Fanatics' social impact and nonprofit partnerships, including strategic storytelling, employee engagement initiatives, and external visibility opportunities.
• Establish communications metrics and measurement frameworks to evaluate effectiveness, identify opportunities, and continuously improve employee engagement and communications outcomes.
• Build strong partnerships across the organization and influence stakeholders at all levels to drive alignment and successful execution of key initiatives.
• Lead and mentor communications team members and external partners as the function continues to grow and evolve.

What We’re Looking For

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Liberal Arts, or a related field required; advanced degree preferred.
• Minimum 10+ years of progressive experience in internal communications, corporate communications, public relations, or related fields, including experience advising senior executives.
• Demonstrated success developing and leading enterprise-wide communications strategies within complex, matrixed organizations.
• Strong executive presence with the ability to influence and advise senior leaders on sensitive, high‑visibility communications matters.
• Exceptional writing, editing, and storytelling skills, with the ability to adapt messaging for diverse audiences, channels, and business objectives.
• Experience leading communications for organizational change, business transformation, mergers and acquisitions, or other large‑scale initiatives.
• Proven ability to develop executive thought leadership programs and secure high‑value speaking, media, and industry recognition opportunities.
• Strong analytical mindset with experience leveraging employee feedback, engagement data, and communications metrics to inform strategy and decision‑making.
• Outstanding leadership, relationship‑building, and stakeholder management skills.
• Ability to thrive in a fast‑paced, high‑growth environment while balancing multiple priorities and managing sensitive information with discretion.
• Demonstrated success leading cross‑functional teams and driving alignment across diverse stakeholder groups.

Salary and Benefits

Salary Range: $180,000 - $225,000 USD

For information about our benefits, please visit https://benefitsatfanatics.com/.